Reviewers Comments:

Now that I am becoming a bit more knowledgeable on VoIP phone service and have come to find that there are a large number of VoIP providers out there, I now think that I have been over-paying for what I am getting. The installation fee was a bit on the high side so I have stuck around. I am now treating it as the sunk cost that it is and looking around for more affordable options. I'd be interested to find out what others are typically paying for a total small business package for around 10 lines. Any recommendations? I am off to check out the rest of the site and the forum for ideas as it is a bit over-whelming.

Reviewers Comments:

Signed up with the beyondvoice package that has the 6 land-lines. Must say that I am happy with the service and liked the fact that they offered a lot of features that were not just voice specific. An example of this is the 1.5Mbps internet access that came with the plan. So as I like package deals that involve the least amount of hassle, I went with the Cbeyond service. The downside is that I am fairly certain that I could find all this for a much cheaper price. I also think I made a mistake by limiting my business to 1500 included monthly minutes as we are fast approaching this amount. So paying about $500 a month might not be the best long term solution for me. Hence I ended up at this web-site to check out different options. So although there are a number of features included at no extra cost, I feel like I am indirectly paying for them. I do like the good customer support though.

Reviewers Comments:

Cbeyond is average until you have a problem, then you're up river without a paddle. I'd recommend someone else who can offer a little more and actually help you when the system goes down.