Compare Provider Ratings

User ratings are a great way to compare VoIP service providers that are on your short list or just ones that you may not have considered yet. Here at WhichVoIP we have received thousands of user submitted reviews. Just like any new purchase it is always recommended to analyze these before making a final decision. But trying to wade through thousands and thousands of reviews and ratings can be a daunting and time consuming task. This is why we created a couple of rating comparison tools to help solve those problems.

This page includes two different tools for comparing user submitted ratings for multiple providers side by side, one that shows average ratings of multiple providers in a graphical view and one that shows rating comparisons in a table format.

Compare Ratings

To help with comparing ratings of like providers we have split this page into two sections, one for Business phone service providers, and one for Residential phone service providers. You can simply scroll down the page to view the two sections or use the buttons below to go directly to the section of interest.

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Compare Residential Provider User Ratings

To help you compare user ratings of multiple providers at a time we offer the following two tools. Click on the links below to navigate to your tool of choice or try both by scrolling down.

  1. Graph Tool: View user rating totals for multiple providers in ONE graph.
  2. Table Tool: Compare average user ratings for up to 4 providers side by side.

Graphical Comparison Tool

The following plot provides a visual summary of average user ratings versus the total number of user submitted ratings for many popular residential providers listed on WhichVoIP. The user selectable options below allow you to customize your comparison. Choose different providers to view and which user rating to display. For more information on the graph and how to use it see the more detailed instructions below the graph.

Selectable Options

  • Option 1: Select specific user rating to compare (graph will update following selection):

Option 2: Select/deselect providers to compare using the checkboxes below (graph will update after each selection). To read the user reviews for a specific provider click on the provider name below and you will be redirected to the appropriate page:

Graph Comparison Tool Tips

This tool was created to help you quickly and visually compare some of the more popular providers in our listings and their user ratings. When a user submits a review they select their rating of various aspects of their phone service, such as sound quality, reliability, customer service etc. You can select which rating you want to be displayed on the graph. See below for more useful tips:

Table Comparison Tool

Select up to 4 Providers using the checkboxes below and then click on the 'Compare Providers' button. This will update the side by side comparison table below. The ratings shown are averaged across all user ratings for each service aspect. Use the provider links in the table to access all user reviews for a provider of interest for further reading.

  • 1-VoIP
  • AxVoice
  • Callcentric
  • ITP
  • MagicJack
  • Ooma
  • VoIPo
  • Vonage

Description ITP VoIPo
Total Ratings 92 104
Features 4.4
3.9
Reliability 4.2
3.1
Sound Quality 4.2
3.6
Customer Service 4.2
3.4
Value for Money 4.2
3.7
Recommended 79% 53%
Average Rating 4.2
3.6
Provider Links ITP VoIPo

Compare Business Provider User Ratings

As with the residential section above, we have two different tools for helping you compare user ratings for multiple providers in one go. Use the links below to go directly to the tool you would like to try or simply scroll down and try both:

  1. Graph Tool: Select multiple providers and rating type to graphically compare ratings.
  2. Table Tool: Compare user ratings (such as sound quality, reliability etc.) for up to 4 providers in a table, side by side.

Graphical Comparison Tool

Easily compare average user ratings versus the total number of user submitted ratings for multiple popular providers on one simple graph. Just select which providers you want to compare below, along with which user rating you want to research. Scroll down to see more directions and information on this comparison tool.

Selectable Options

  • Option 1: Select user rating to compare (graph will update following selection):

Option 2: Select/deselect providers to compare using checkboxes below (graph will update after each selection). To access the user submitted ratings for a specific provider click on the provider name below and you will be redirected to the appropriate page:

Graph Comparison Tool Tips

Our ratings form asks the user to rate various aspects of their providers service based on their experience. This comparison tool allows you to quickly view the average of these user ratings for multiple providers in one simple graphical display. Having a visual summary of users ratings to compare can be useful and time saving. Use these tips to make the most of this tool:

Table Comparison Tool

Use the checkboxes below to Select up to 4 Providers to compare user submitted ratings and average scores. Use the provider links in the table to access any pages of interest, where you can view all submitted ratings and user's comments.

  • 1VoIP
  • Cabertel
  • EasyOfficePhone
  • Intermedia
  • Jive
  • OnSIP
  • 8x8
  • Phone.com
  • Ringcentral
  • Soundcurve
  • Vonage Business

Description Vonage Business Jive
Total Ratings 120 129
Features 4.4
4.7
Reliability 4.1
4.5
Sound Quality 4.3
4.6
Customer Service 4.2
4.6
Value for Money 4.2
4.5
Recommended 82% 88%
Average Rating 4.3
4.6
Provider Links Vonage Business Jive

Additional Resources

Here are some additional resources that may be of interest:


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