Soundcurve Reviews

Provider Average Rating Resources
Soundcurve
Visit Soundcurve
(4.9)
67 Reviews
Write a review
Get Free Quotes

FREE Business VoIP pricing in minutes!

  • Save Money: REDUCE phone bills by up to 80%.
  • Save Time: Get multiple quotes to compare.
  • Trusted: Over 100,000 quotes processed.

How many employees use the system:

BBB logo

Just a few more questions...

Business location & name:

Let's get your name right.

Who gets the quotes:

We are preparing your quotes.

Where do we send them:

Use the below tabs to navigate to reviews, Q&A, and useful tools.

Take me straight to the 67 User submitted reviews >>

Soundcurve Review by WhichVoIP

Soundcurve, founded in 2009, are headquartered in the Los Angeles area of California. They provide business VoIP phone service to small to medium sized businesses across the United States.

The Good

A single plan for business hosted VoIP service is offered, with the price per user (line) reducing with increased number of lines used. Each plan includes unlimited minutes for inbound and outbound calling to the USA, plus a number of toll free minutes free before a fixed per minute charge is applied for overage use.

Audio conferencing and a "bring your fax machine" feature are also included. With the addition of an Analog Telephone Adaptor (ATA) you can plug in your existing fax machine. If you don't want to maintain that old fax machine they also offer an Internet Fax service for a small additional monthly fee.

Other features worth noting are the auto attendant feature and the free professional greeting for your menu guide (can be male or female), plus voicemail to email. These features are included free with your service.

For additional monthly fees they also offer features such as call recording, Internet Fax service and video conferencing.

Soundcurve also offer a special deal through WhichVoIP of free IP phones when you sign up as a new customer. This means there is no capital upfront costs. Otherwise you can buy various phone manufacturer models directly through them, as well as some accessories such as ATA's and headsets.

Customer service is USA based. They can be contacted on a toll free phone number or via email. Their phone support is available Monday through Saturday between 6am and 7pm PST. Responsive email and ticket support after hours and Sundays.

The Bad

The unlimited plan does have an excessive use policy like almost all other VoIP providers have. Many providers have a hard limit in the region of 3,000 to 5,000 minutes per month whereas Soundcurve base theirs on exceeding 98% of all unlimited plan users. Overage will be charged at the standard per minute rates.

When it comes to features they include many of the common ones required for a small business but are missing some of the more advanced features like voicemail to text.

The Bottom Line

Regardless of number of lines the plan includes 1 local or toll-free number, unlimited minutes, bring your fax machine feature and audio conferencing. All pricing does not include regulatory fees and taxes.

  • Single Line: $24.99 per line per month. Includes 150 toll free minutes, with additional toll-free minutes charged at 5.9c per minute.
  • 2-15 Lines: $22.99 per line per month. Includes 150 toll free minutes, with additional toll-free minutes charged at 5.9c per minute.
  • 16-25 Lines: $19.99 per line per month. Includes 200 toll-free minutes, with additional toll-free minutes charged at 4.9c per minute.
  • 25+ Lines: Pricing depends on number of lines. Includes 250 toll-free minutes, with additional toll-free minutes charged at 4.9c per minute.
  • Add-Ons: Internet fax is $12.99 per line per month and call recording is $5.99 per line per month. You can also get international numbers for a small monthly fee.

Overall Thoughts

Soundcurve provide a very intriguing option, with low pricing and a special free IP phones deal. This is a great way for a business to move to VoIP with little to no upfront cost or for a new business to get up and running cheaply. The plans are simple and pricing varies depending on the number of users.


All User Reviews (Page 1 of 7)

Summary
Total Number 67 5 Stars 60
Thumbs Up 67 4 Stars 7
Thumbs Down 0 3 Stars 0
Average Rating 4.9 2 Stars 0
More Providers 1 Star 0

Soundcurve reviews are listed in chronological order.

Amazing Overall Service

Overall rating (5)

#67 : : SEP 10th, 2019

Recommended: Yes

  • AVERAGE:
  • Average rating
  • Support:
  • Customer service rating
  • Value:
  • Value rating
  • Quality:
  • Sound quality rating
  • Reliability:
  • Reliability rating
  • Features:
  • Features rating

I am thrilled that we found SoundCurve. We are a small outreach doing our best to assist our local community in Northern California. At the moment, we are funded completely by donations and as such, we have to keep a close eye on our expenses while selecting providers that can give great service at a reasonable cost. We selected another phone service provider initially and after all the "add-ons" we needed for our office, the bill was outrageous! I said a small prayer and got to searching for something better - low and behold, the first thing I found was Soundcurve. Their website was very user friendly and included everything we needed without additional add-ons with a price that couldn't be beat. There were no hidden fees. Everything was transparently placed on the website. We called to clarify that it was as good as it seemed and not only was it great, they provided the phones as well! We have now been using Soundcurve for a month and they were able to even give us eFax services for a minimal price. Even after it all, we got everything the other company offered for LITERALLY almost half the price! The customer service has been phenomenal and our auto- attendant message sounds so professional. Lastly, a huge plus was the fact that there was no contract! Soundcurve for the win yet again - we are beyond happy with them and will remain with them for years to come as we continue to help those in our community who need it.

Comment on this review >>

Best Phone Service for Business

Overall rating (5)

#66 : : JUN 17th, 2019

Recommended: Yes

  • AVERAGE:
  • Average rating
  • Support:
  • Customer service rating
  • Value:
  • Value rating
  • Quality:
  • Sound quality rating
  • Reliability:
  • Reliability rating
  • Features:
  • Features rating

The service is awesome, no issues with phone. Love the fact that we have many holding lines and hold music for our customers.

Comment on this review >>

Big company service, small company price

Overall rating (5)

#65 : : MAR 21st, 2019

Recommended: Yes

  • AVERAGE:
  • Average rating
  • Support:
  • Customer service rating
  • Value:
  • Value rating
  • Quality:
  • Sound quality rating
  • Reliability:
  • Reliability rating
  • Features:
  • Features rating

The sales and service teams are great at what they do, and the pricing is awesome. I've worked with big VoIP companies before, but the personal treatment with SoundCruve is top-notch.

Comment on this review >>

Great Service

Overall rating (5)

#64 : : FEB 18th, 2019

Recommended: Yes

  • AVERAGE:
  • Average rating
  • Support:
  • Customer service rating
  • Value:
  • Value rating
  • Quality:
  • Sound quality rating
  • Reliability:
  • Reliability rating
  • Features:
  • Features rating

Great service from a great team for a great price. They certainly add a personal touch when they talk to you either in person or in an email.

Comment on this review >>

Great Experience with Soundcurve

Overall rating (5)

#63 : : FEB 7th, 2019

Recommended: Yes

  • AVERAGE:
  • Average rating
  • Support:
  • Customer service rating
  • Value:
  • Value rating
  • Quality:
  • Sound quality rating
  • Reliability:
  • Reliability rating
  • Features:
  • Features rating

I have had a great overall experience with Soundcurve. We've reduced our bill. Customer service is much more responsive than the legacy carriers like Verizon/Frontier/AT&T. And it works great.

Comment on this review >>

Awesome!

Overall rating (4.8)

#62 : : JAN 23rd, 2019

Recommended: Yes

  • AVERAGE:
  • Average rating
  • Support:
  • Customer service rating
  • Value:
  • Value rating
  • Quality:
  • Sound quality rating
  • Reliability:
  • Reliability rating
  • Features:
  • Features rating

They always quickly take care of anything I might need, service has been very very reliable! LOVE Soundcurve for affordable reliable service.

Comment on this review >>

Best VoIP Service Company!

Overall rating (5)

#61 : : DEC 3rd, 2018

Recommended: Yes

  • AVERAGE:
  • Average rating
  • Support:
  • Customer service rating
  • Value:
  • Value rating
  • Quality:
  • Sound quality rating
  • Reliability:
  • Reliability rating
  • Features:
  • Features rating

I have worked with lots of VoIP Companies and Sound Curve is the best and their customer support team is awesome!

Comment on this review >>

Great Service

Overall rating (5)

#60 : : NOV 20th, 2018

Recommended: Yes

  • AVERAGE:
  • Average rating
  • Support:
  • Customer service rating
  • Value:
  • Value rating
  • Quality:
  • Sound quality rating
  • Reliability:
  • Reliability rating
  • Features:
  • Features rating

This is a great automated phone company for my office. Their customer service is so attentive, and extremely helpful!

Comment on this review >>

Love the Service!

Overall rating (5)

#59 : : NOV 9th, 2018

Recommended: Yes

  • AVERAGE:
  • Average rating
  • Support:
  • Customer service rating
  • Value:
  • Value rating
  • Quality:
  • Sound quality rating
  • Reliability:
  • Reliability rating
  • Features:
  • Features rating

I am extremely happy with the service. Works perfectly for what we need. The only issue I've had in the past was while traveling out of the country. The connection was not consistent.

Comment on this review >>

Great Service

Overall rating (5)

#58 : : OCT 11th, 2018

Recommended: Yes

  • AVERAGE:
  • Average rating
  • Support:
  • Customer service rating
  • Value:
  • Value rating
  • Quality:
  • Sound quality rating
  • Reliability:
  • Reliability rating
  • Features:
  • Features rating

Great customer service. Helped me right away and set up a feature for me within 10 minutes of requesting it.

Comment on this review >>

  • Page 1 of 7
  • Next Page
  • Last Page

 


Disclaimer: The opinions, views and ratings expressed in these VoIP Reviews are those solely of the reviewer who submitted the review. Whichvoip.com does not necessarily agree with any of the expressed opinions, view or ratings.

Summary

Total Number 67 5 Stars 60
Thumbs Up 67 4 Stars 7
Thumbs Down 0 3 Stars 0
Average Rating 4.9 2 Stars 0
More Providers 1 Star 0
Write a review
Get Free Quotes

Top Providers

Provider* $/mo Details
from
$19.95
(4.6)
from
$19.99
(4.6)
from
$19.99
(4.5)
from
$14.97
(4.8)