VoIP Reviews

VoIP Reviews submitted by real users are a useful tool for those who are looking to make the switch from traditional phone service to a VoIP solution. With literally hundreds of service providers in the market today they can help differentiate one from another, or confirm your choice. Below you will find useful recommendations on reading and researching reviews plus direct links to our provider directory pages to access over 4,000 user submitted reviews. Scroll down or use these quick navigation links:

Business User Reviews Over 1,500 business user ratings and comments for over 100 service providers submitted through our website review form. Learn More >>

Home User Reviews Over 2,900 home user ratings and comments for over 100 service providers submitted through our website review form. Learn More >>

Some Items to Consider When Reading Reviews

Whether you are looking to save up to 80% on your business phone bills or over $500 per year on your home phone bill, user feedback can help you make that final choice. We have thousands of submissions for over one hundred providers.

Here are some recommendations to help read between the lines:

• Use the average rating as a baseline piece of information as reviewers often have very different opinions and experiences.
• Look for trends in the information listed in the comments to see if there is a pattern of good or bad feedback in a specific area.
• Decide if any bad feedback that is mentioned in the comments is of any relevance to you.
• Decide if complaints are valid. By this we mean that there is often a case where a business owner is complaining about quality of service of the VoIP service but the root cause of this problem is, in most cases, related to insufficient data bandwidth. So in a case like this it is not the fault of the phone service provider.
• Focus on items that are important to you. An example of this is evaluating what the customer support is like and if it is outsourced to somewhere on the other side of the world. As your phone system is likely a mission critical requirement for your business then it is highly recommended that you clearly understand how you will be supported if you run into any issues and how quickly they can be resolved.

All the user reviews on our site are submitted by users of this site. Various techniques are employed to verify authenticity of the submissions in accordance with our site guidelines. Although we strive for 100% authenticity we cannot guarantee that all are submitted by real users. However, we can guarantee that all have been submitted through the forms on this site.

We also have user opinions for IP phones and Internet service providers. Use the links opposite to access those reviews.

Business Service Providers

If you are considering purchasing a hosted VoIP phone solution for your business we recommend that you read through feedback by business owners and IT decision makers.

Recently Received

Post DateProviderRatingRecommend

SEP 15th, 2017SOUNDCURVE (5)Yes

SEP 14th, 2017VONAGE (1.2)No

SEP 6th, 2017VONAGE (3)No

AUG 29th, 2017RINGCENTRAL (5)Yes

AUG 23rd, 2017NEXTIVA (5)Yes

Show Last 20 || Show Last 5 || Business Provider Directory

Provider*	Highlights	FREE Setup	Minutes**	Reviews	Details
	Our Most Popular Provider Over 84,000 Businesses Trust Vonage 36% Savings and No Annual Contract In-house Customer and Tech Support NEW! Amazon Chime Incl, no Extra Cost		Unlimited	(4.4) Read Reviews
	Cloud Communications Leader Includes 100+ Premium Features Unlimited Calls/Fax/SMS/Conferencing Trusted by 350,000+ Businesses		Unlimited	(4.5) Read Reviews
	Powerful Communication Features Fast, Easy, Free Setup & Install Trusted by 47,000+ Customers Unlimited Calls, from $19.99/mo		Unlimited	(4.6) Read Reviews
	Simple to Use for Admins/Users No Fees for Add-ons/Upgrades/Features Unlimited Calls, from $19.95/mo Get First Month Free!		Unlimited	(4.6) Read Reviews

** Most providers include an upper limit on minutes for their unlimited plans as part of a reasonable usage policy in their T&Cs.

Use the button below to access over 1,500 reviews for over 100 providers in the business phone service market.

Residential Service Providers

We recommend that you only consider popular, well known providers and look for any hidden costs such as taxes and other charges. Also ensure that you are aware of when any discounted rate changes over to the regular rate.

Recently Received

Post DateProviderRatingRecommend

SEP 16th, 2017VONAGE (3.9)No

SEP 12th, 2017BASICTALK (3.9)Yes

SEP 6th, 20171VOIP (4.7)Yes

SEP 6th, 2017BASICTALK (2.7)No

SEP 5th, 2017CALLWITHUS (2)No

Show Last 20 || Show Last 5 || Home Provider Directory

Provider*	Highlights	FREE Setup	Minutes**	Reviews	Details
	Special: Limited Time Offer No setup fees - US Based Support Free Adapter No prepay / 50+ features		Unlimited	(4.4) Read Reviews
	Special: $149 for 2 Yr's service Free 2nd line + Int'l mins Free setup. No contract 45+ features. US-based support		Unlimited	(3.9) Read Reviews
	Save 53% or More on Your Phone Bill Over 40 Included Features Easy Setup & Free Adapter to Use No Contract or Cancellation Fee		Unlimited	(4.6) Read Reviews
	Special: $75 per year! Free hardware & activation Money back guarantee 30+ features		Unlimited	(4.3) Read Reviews

** Most providers include an upper limit on minutes for their unlimited plans as part of a reasonable usage policy in their T&Cs.

Use the button below to access over 2,900 home service user reviews, including name brands such as Vonage, MagicJack, Ooma, Skype, BasicTalk, ViaTalk, plus over 100 more!

Before you Sign Up for Home Service

Please ensure that you check the pricing along with the feedback of service providers that you are considering. We estimate that you can save anywhere up to $500 per year by changing your home phone service to VoIP but that amount can be reduced by hidden fees that are not advertised. These fees include items such as taxes, regulatory fees and other charges. Click through to the provider website and evaluate the sign-up process to find these fees and ensure you are aware of them. They are typically very small though and not really a cause for concern.

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