Geez! I just renewed at end of May... for annual subscription. Everywhere I go to look for replacement VOIP is like trolls... enticing you to be their PAYING customer. Some offers 3 months free... But geez! Call up your credit card company and request refund. Hopefully AMEX will help those who use them... I am not sure about others... I recall long ago... VISA/MC are not helpful at all. Darn it... I loved SunRocket... zero problem... until this bomb.

these people went out of business & never informed us the customers in advance. they never made any attempt at keeping us informed about the situation & if we will be reimbursed or not. good value & website, but going out of business sucks!!!!!!!! obviously, if i loose my money i will never do business with them again. they made everyone pay up front & now i see that was a bad decision on my part. from now on, i will do business on a month to month bases. i lost over $150 on the 2 year plan!!!!!!!! my friend, who referred me, lost a lot of money to.

My "Yes" ranking is only valid if they're still in business when you are reading this (which is highly doubtful). Another qualifier in my rankings is the 3 for customer service -- as I never called them (no need) I really can't provide a true rating. Fortunately for me, my 1 year anniversary is a couple weeks away, so SR's probable demise will not cost me. As I see it, I received the same phone service as the POTS, but spent only $200 vs. $840, an excellent bargain. SR, you were great when you were alive and I'll probably regret your passing as I attempt to move my number to another VoIP service.

I have service for less than 3 months and was fine. As of 17th July the service is down for me and all the friends I know. Their Customer service is out and not accepting calls. Seems SunRocket is OUT OF BUSINESS. Hope it is still in business as I dont want to lose all that money.

I bought the 1-year plan of Sun Rocket and now they just closed their doors, I don't know what to do... no service, no answer to my emails, no anything!  I dont recommend SunRocket for no one, they don't have any respect for its customers, change to a better provider while you guys still can port your number!