Nikotel VoIP Review and Ratings
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Nikotel VoIP Phone Service | User Submitted Reviews and Ratings
| NIKOTEL VOIP REVIEW 2 | REVIEW DATE: MAR 20th, 2006 | ||
| OVERALL RATING: |  (2.4) |
REVIEWER: | BC |
| PLAN NAME: | Per Minute | RECOMMENDED: | No |
| 1st VoIP Service: | Yes | Ease of Ordering: |  |
| From Order to Use: | Less than 5 days | Time using Service: | More than 6 months |
| Ease of Set-Up: | |
Value for Money: |  |
| Features: | |
Sound Quality: | |
| Reliability: | |
Customer Service: | |
| Internet Connection: | Cable | Internet Provider: | comcast |
| Reviewers Comments: HORRIBLE customer service. Just try to get them to do anything for you - not going to happen. They ignore you or just never respond. If someone else is pulling their hair out with problems from this company, at least now you have some direct E-mail contacts to try: Info@nikotel.com - info@nikotel.com |
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| NIKOTEL VOIP REVIEW 1 | REVIEW DATE: Aug 1st, 2005 | ||
| OVERALL RATING: | (4.1) |
REVIEWER: | E.J. |
| PLAN NAME: | Per Minute | RECOMMENDED: | Yes |
| 1st VoIP Service: | No (nikotel) | Ease of Ordering: | |
| From Order to Use: | Less Than 5 Days | Time using Service: | 1 to 3 Months |
| Ease of Set-Up: | |
Value for Money: |  |
| Features: | |
Sound Quality: | |
| Reliability: | |
Customer Service: |  |
| Internet Connection: | DSL | Internet Provider: | SBC |
| Reviewers Comments: Have not had any trouble with Nikotel. They were upfront with me from the beginning. I call friends in the UK and to the Czech republic a lot the voice quality has been great. Took a bit to get the order to me. Customer service let me know that they were out of the ATA I ordered and if interested, they would switch it to a similar device at no extra cost. Refused the other item and waited for the one I ordered. I was glad they called me letting me know. I did have some problems contacting support for firewall issues. After l left a message within 24 hours a support person called me back and helped out as much as he could. Well it took me about 3 days to get up and running with the software phone, and about 2 weeks for my ATA to come in. Overall I say they are really good at what they do. |
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Nikotel VoIP Review Pages: 1 [ALL]
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