iTalkBB Reviews - Page 8 of 13

2/5

Average Rating

iTalkBB Review

Number 54 : FEB 11th, 2011 : Tae

Recommended: No

VISITOR/PROVIDER FEEDBACK:

iTalkBB Representative (Sept 2025) : Hi Tae, Thank you for leaving a rating. Even without specific comments, we value all feedback as it helps us continue to improve. Today, iTalkBB offers clearer services, simpler cancellation processes, and 24/7 customer support in Mandarin, Cantonese, and English. If you need any assistance, please contact our official teams. We're committed to providing a smoother and more reliable experience for every customer.

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iTalkBB Review

Number 53 : FEB 9th, 2011 : AY

Recommended: No

VISITOR/PROVIDER FEEDBACK:

iTalkBB Representative (Sept 2025) : Hi AY, Thank you for leaving a rating. Even without specific comments, we value all feedback as it helps us continue to improve. Today, iTalkBB offers clearer services, simpler cancellation processes, and 24/7 customer support in Mandarin, Cantonese, and English. If you need any assistance, please contact our official teams. We're committed to providing a smoother and more reliable experience for every customer.

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iTalkBB Review

Number 52 : JAN 30th, 2011 : Anonymous

Recommended: No

SCAM !!! Stay away! They double bill and renew your contraction without permission. They CONTINUE to charge you even after you have cancelled the service.

VISITOR/PROVIDER FEEDBACK:

iTalkBB Representative (Sept 2025) : Hi there, Thank you for sharing your past experience. Today, iTalkBB has greatly improved our policies and processes. Contracts and billing are now completely transparent, with no unexpected renewals. Cancellation process is much simpler and clearly documented, so charges stop right after the account is closed. 24/7 customer support is available in Mandarin, Cantonese, and English to provide timely assistance. If you need any support, please reach out to our official teams. We're committed to providing a fair, reliable, and transparent service experience today.

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iTalkBB Review

Number 51 : JAN 16th, 2011 : PeterNolasco

Recommended: Yes

I'm based in Calgary but started subscription while in Hamilton. I have always been very satisfied with their services particularly the cost of service. The only downtime I have experienced so far is the occasional need to re-set modem. I'm using cable high-speed internet; I can't speak for DSL customers -- they seem to be having problems based on comments I've read. Also, there used to be communication when talking to customer reps but now they have very fluent English speaking reps and I'm happy. Would continue recommending to friends.

VISITOR/PROVIDER FEEDBACK:

iTalkBB Representative (Sept 2025) : Hi Peter, Thank you for sharing your positive experience and for recommending iTalkBB to your friends. We're glad to hear that you've been satisfied with our service quality and pricing, and that our customer support has been helpful in fluent English. We'll continue working hard to keep our services reliable and cost-effective, while improving features and support to meet customer needs across Canada. We truly appreciate your trust and long-time support!

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iTalkBB Review

Number 50 : JAN 13th, 2011 : April

Recommended: No

The salesman over the phone rush me to get the service started without caring what my current internet service is with DSL that connected with my phone line. Then I had to find out that I can't really replace my current phone number due to it so I ordered a new phone line with ItalkBB. I called them and told them about my issues over than three times; and I requested them to remove my credit card information from their system since I won't be their customer. After two months; I see they started to bill me the monthly service fee on my card; so I called the customer service and the refused to refund the moeny they billed me for not even hook up the phone box and use the line once!! Bad service all together; they rather to charge the $29 and lost a possible return customer!!

VISITOR/PROVIDER FEEDBACK:

iTalkBB Representative (Sept 2025) : Hi April, Thank you for sharing your feedback from 2011. Over the years, iTalkBB has made significant improvements. Sales and billing are now much more transparent, with clear explanations of all terms and charges upfront. Setup and cancellation processes have been simplified, so customers can easily manage their accounts without unexpected issues. Our dedicated 24/7 customer service team is available in Mandarin, Cantonese, and English to provide timely support. If you need any help today, please reach out to our official teams. We're committed to ensuring a clearer, fairer, and more convenient experience for every customer now.

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iTalkBB Review

Number 49 : DEC 30th, 2010 : Mike

Recommended: No

Sound quality is bad. If over DSL, you hardly can hear what the other side is talking. They will hear you fine. Cell call is extremely bad.

VISITOR/PROVIDER FEEDBACK:

iTalkBB Representative (Sept 2025) : Hi Mike, Thank you for sharing your feedback from 2010. Since then, iTalkBB has made many improvements to service quality. Call quality is now much clearer and more stable, whether over broadband or mobile networks. In addition to home phone service, we now provide the Prime APP and international data SIM cards, giving customers more flexible and reliable ways to stay connected. Our 24/7 customer support team is available in Mandarin, Cantonese, and English to assist anytime. If you'd like to know more, please contact our official teams. We're committed to delivering clearer connections and more modern solutions for every customer today.

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iTalkBB Review

Number 48 : DEC 15th, 2010 : Qi

Recommended: No

SCAM company!!! They can charge you however they want but never refund you since they have your credit card number. So many problems with them I don't want to mention but this one is outrageous -- when I canceled my service, they didn't give me the return address for the device until 15 days later, so they charged a late fee for $59.99. The customer service always gave you false information in order to charge you some money later. I just learned a greater joke -- they will charge you $300 if they don't receive the device in 30 days... What kind of device worth $300!!! And how do I suppose to know they can be trusted based on the lies they have been telling!!! If you want to use company, just be prepared that you are going to pay around $400 to get out. What a wonderful company with wonderful service!

VISITOR/PROVIDER FEEDBACK:

iTalkBB Representative (October 2025) : We're sorry to hear about your past experience. We want to reassure you that our cancellation process has since been greatly improved. Customers now only need to submit one clear request, and our team follows through without delay. Our service representatives are available 24/7 in English, Mandarin, and Cantonese, making it easier for every customer to reach us and resolve their request quickly.

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iTalkBB Review

Number 47 : DEC 9th, 2010 : Qiu

Recommended: No

The company is a scam. They will take your request for canceling service but keep charging your credit card monthly, and will refuse to refund the money. They will do everything to stop you from canceling the service and you will regret you ever used this company. Usually they make you pay hundreds of dollars to terminate the service. Do not use them!!!

VISITOR/PROVIDER FEEDBACK:

iTalkBB Representative (Sept 2025) : Hi Qiu, Thank you for sharing your feedback. We understand your concerns from the past, and we want to let you know that iTalkBB has greatly improved since then. Contracts and billing are now fully transparent, with no hidden charges. Cancellation processes have been simplified to ensure accounts are closed properly without ongoing fees. 24/7 customer support is available in Mandarin, Cantonese, and English to provide assistance whenever you need. If you'd like to learn more or need support today, please contact our official teams. We're committed to providing every customer with a clear, fair, and worry-free experience now.

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iTalkBB Review

Number 46 : DEC 7th, 2010 : Tim

Recommended: No

This is a follow up to my review back in April. I returned their equipment, paid their damn charges that they claimed I had........ based on 3 days of incoming calls when my service was not operational (my credit card on file had expired and they cut the service). It is now Dec and I get an email from my credit card company saying there was an unauthorized transaction. guess who? italkbb! $300 and some odd dollars. Now I have to wait till my credit card company sends me a new card before I can use it again. Funny, i thought it was over with them. Apparently not........... check your credit card history carefully, you may not be as lucky

VISITOR/PROVIDER FEEDBACK:

iTalkBB Representative (Sept 2025) : Hi Tim, Thank you for sharing your past experience. We understand how frustrating that must have felt, and we'd like to let you know that iTalkBB has made significant improvements since then. Billing and account processes are now much clearer and more transparent, with no unexpected charges. Credit card security measures have been strengthened, giving customers peace of mind. Cancellation and equipment return procedures are simplified, so accounts can be closed properly without ongoing charges. Our 24/7 customer support in Mandarin, Cantonese, and English is always available if assistance is needed. If you'd like to confirm details or need support today, please contact our official teams. We are committed to providing safe, transparent, and worry-free services for every customer today.

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iTalkBB Review

Number 45 : NOV 11th, 2010 :

Recommended: No

there was a 30days free trail service and they talk you just make a call to their call center, they will give you a cancellation number and you can return the device to their retail store, but actually you have to mail back the device to their PO BOX address. Remember, there is no free lunch

VISITOR/PROVIDER FEEDBACK:

iTalkBB Representative (Sept 2025) : Hi there, Thank you for sharing your feedback from 2010. Since then, iTalkBB has made many improvements. Trial and cancellation procedures are now much clearer and more transparent, with straightforward steps to ensure customers can cancel easily. Equipment return processes have been simplified, so customers know exactly where and how to return items without confusion. 24/7 customer support is available in Mandarin, Cantonese, and English to guide customers through every step. If you'd like more information or need assistance today, please contact our official teams. We're committed to providing a simple, transparent, and hassle-free experience for all customers today.

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