Callcentric Reviews - Page 4 of 6

4.3/5

Average Rating

Callcentric Review

Number 25 : FEB 2nd, 2012 : Pej

Recommended: No

I am diaappointed in the use of VoIP with callcentric first Charging as much as 19.95 for outbound calls ONLY in Unlimited North America plan. How do you expect me to control any in coming calls ? I expect that to be as unlimited as outbound calls and within the plan automatically Secondly for novices or old schools to be part of your customers I believe you should give a picture/visual+ audio aid of each step of configuration and setting up of the line from type of instruments to buy to point of its functionality Thirdly when using abbreviation define the meaning e.g what are PAP2,SIP etc, what are there functions, how do they look? more importantly since you don't have direct human phone contact

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Callcentric Review

Number 24 : JAN 5th, 2012 : Ron

Recommended: Yes

My first VOIP provider. Required that I order and set up my own ATA, but there were easy to follow instructions online and I found a Linksys SPA2102 cheaply on eBay (be sure to get one that is unlocked). What has really impressed me about CallCentric is the sound quality (choose the right codec) and how easy it is to change features online. I was a phone tech and its obvious that CallCentric comes from the phone business side and that they understand that reliability is a prime factor in phone service. I also appreciate that I didn't order my hardware from them and, should things not work out (for whatever reason), I'm free to use my hardware wherever I want (no lock-in). It was also a nice plus to find a "Dirt Cheap Number" in my area, which cuts the price of their service in half ($2.95 as opposed to $5.95). This is a professional outfit. I highly recommend them.

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Callcentric Review

Number 23 : NOV 2nd, 2011 : Bart

Recommended: Yes

Works perfectly and has all the features I need. Plus it's only about $3.00 a month.

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Callcentric Review

Number 22 : SEP 24th, 2011 : Anonymous

Recommended: Yes

Great price! Pay as you go option! Excellent customer service (emails answered by very knowledgeable people, to the point, usually within 15 minutes). Calls (even international) are crystal clear, always connect on first try, never get disconnected. US and international calling rates are very good. Very flexible and reliable service - highly recommended

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Callcentric Review

Number 21 : MAR 19th, 2011 : Hadi

Recommended: Yes

I am really happy with the service I get from CALLCENTRIC.

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Callcentric Review

Number 20 : FEB 10th, 2011 : Muhammad

Recommended: Yes

If you want trouble free service, go for it. If you want excellent connection and sound quality, go for it. If you want excellent support/customer-care service, go for it. I wish I had an option of 6-Excellent I would have given for Ratings mentioned above.

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Callcentric Review

Number 19 : JUL 27th, 2010 : Quentin

Recommended: Yes

Customer service is tops. They answered my questions thoroughly, usually within a few hours. When I had some problems (my confusion) they worked me through it. I had another problem with the adapter and they knew what the problem was and gave me the code to insert so it handled my calls properly. Can't beat the price: less than $4/mon for connection, less than 2 cents/min/call to everywhere I need to call (US and UK.) I particularly like the selective call treatment so I can block solicitors/politicians and other undesirables.

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Callcentric Review

Number 18 : MAY 3rd, 2010 : Jeff

Recommended: Yes

If you are looking for an inexpensive way to port/keep your Canadian number, Call Centric is definitely the one you want! Really good option for US numbers as well, but there is a very limited number of companies that offer "keep your number" for Canadian ones! They have great customer support, and if you just want to use your existing number as an incoming line, they are $1.95/mth (pay as you go) or $5.95/mth (unlimited). Check out the Callcentric website, and down in the bottom corner where it says "Keep Your Number" you can see if they can port your current number over! I highly recommend them!

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Callcentric Review

Number 17 : APR 10th, 2010 : Muhammad

Recommended: Yes

If you want piece of mind go for callcentric. I had vonics and they almost gave me heart attack. They robbed me of services. Callcentric quality of sound as if you are standing next to eachother. Rates very flexible. Customer service, I have never seen such a quality customer service ever. very prompt service. excellent online portal/dashboard. I am porting my other service from another company to it. CALLCENTRIC IS THE BEST!!!

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Callcentric Review

Number 16 : APR 6th, 2010 : Bil

Recommended: Yes

CallCentric tech support is mind blowing! Giving them a 10 would be an injustice. These guys: 1. Know what they're doing 2. are LIGHTNING fast answering trouble tickets 3. Really seem to care. On a whim I canceled my business's pstn service that I had with ATT for 17 years and jumped ship to CallCentric. $8.95 a month unlimited incoming calls, $25 to port my biz telephone number over, and something like .01 a minute for outgoing calls. My bill went from $75 a month to less than $10 and the features I get are too numerous to list. I am one happy camper with CallCentric.

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