Callcentric Reviews - Page 6 of 6

Callcentric

55

User Reviews

4.3/5

Average Rating

78%

Recommended

Total:

55

5-Star:

40

4-Star:

4

3-Star:

5

2-Star:

3

1-Star:

3

Return to Page 1 to access provider overview, tools/graphs resources, user Q&A, plus more >>


User Reviews (Page 6 of 6)

Callcentric reviews are listed in chronological order.

Callcentric Review

Overall rating (5)

Number 5 : NOV 18th, 2008 :

Recommended: Yes

AVERAGE:

Average rating

QUALITY:

Sound quality rating

RELIABILITY:

Reliability rating

SUPPORT:

Customer service rating

FEATURES:

Features rating

VALUE:

Value rating

I am an American expat residing in Manila, Philippines and communicate daily with the U.S. One line of a standard two line phone is connected to the internet using a Grandstream HandyTone 486 adaptor. The other is for my standard Manila phone line. Calls to the U.S. are placed and received with the same convenience and quality as if I were actually in the U.S. My U.S. callers need only to dial a local number to reach me. (Toll free numbers are also available.) I pay $1.95 per month for the U.S. access number. Usage is at $.015 per minute. When I travel regionally to other countries, I use a softphone on my laptop.

Comment on this review >>


Callcentric Review

Overall rating (4.6)

Number 4 : OCT 1st, 2008 :

Recommended: Yes

AVERAGE:

Average rating

QUALITY:

Sound quality rating

RELIABILITY:

Reliability rating

SUPPORT:

Customer service rating

FEATURES:

Features rating

VALUE:

Value rating

I have an odd configuration in which I am employing 3 VoIP services for my office and office answering system. Call Centric is used only to receive forwarded calls from my office, to be answered by IVM by NCH. In the event that IVM is not registered (network or computer outage), Call Centric then forwards these calls to yet another VoIP to be forwarded to a cell phone. In the event of call collision, the second caller receives a busy signal. All of this is free. Since Call Centric does provide e911 services on all outgoing call accounts (and these cost a few bucks a month), I do not use it for any outgoing calls (the third service in the chain does not offer e911, so no charges). Call Centric has about the best call treatments options in the business, all managed from a set of very intuitive screens. Customer support is by email only, but response is overnight at worst. Although I cannot vouch for this service as a primary service, it certainly fits my needs perfectly.

Comment on this review >>


Callcentric Review

Overall rating (5)

Number 3 : JUL 12th, 2008 :

Recommended: Yes

AVERAGE:

Average rating

QUALITY:

Sound quality rating

RELIABILITY:

Reliability rating

SUPPORT:

Customer service rating

FEATURES:

Features rating

VALUE:

Value rating

Simply the best VoIP provider out there.

Comment on this review >>


Callcentric Review

Overall rating (4)

Number 2 : JUN 26th, 2008 :

Recommended: Yes

AVERAGE:

Average rating

QUALITY:

Sound quality rating

RELIABILITY:

Reliability rating

SUPPORT:

Customer service rating

FEATURES:

Features rating

VALUE:

Value rating

Been with this company for almost 2 months now. This is my first try with a VoIP service. I'm not that tech savvy but everything has worked great and its been a good experience so far. I have not needed to call their customer service so I only rated them with a 3.

Comment on this review >>


Callcentric Review

Overall rating (4.8)

Number 1 : JAN 12th, 2008 :

Recommended: Yes

AVERAGE:

Average rating

QUALITY:

Sound quality rating

RELIABILITY:

Reliability rating

SUPPORT:

Customer service rating

FEATURES:

Features rating

VALUE:

Value rating

Callcentric is a month to month service without contracts or cancellation charges and can be used on a pay per minute plan. I am paying $1.95 per month and 1.5 cents a minute for a phone number and incoming calls. Outgoing calls are 1.98 cents per minute. Unlimited plans are available for both incoming and outgoing calls. A number can be ported in for $25.00. I am currently stuck with Voip.com, and have both services coming in via a Linksys PAP2 2 line adapter. Outgoing calls are almost instantaneous over the Callcentric line but subject to delays or no completion via Voip.com. Incoming calls over Voip.com are unsatisfactory over Voip.com, but since I have set Voip.com to transfer all incoming calls to Callcentric, service has been excellent. Service, via Trouble Tickets, had been excellent on Callcentric. It is almost impossible to get a timely response from Voip.com

Comment on this review >>


  • First Page
  • Previous Page
  • Page 6 of 6

Disclaimer: The opinions, views and ratings expressed in these VoIP Reviews are those solely of the reviewer who submitted the review. Whichvoip.com does not necessarily agree with any of the expressed opinions, view or ratings.

Popular Providers

Provider* Highlights Startup Reviews More Info
  • Save 53%+ on Your Phone Bill
  • Over 40 Included Features
  • Easy Setup & Free Adapter to Use
  • No Contract or Cancellation Fee
30-day Money Back 4.8

Read Reviews
  • Special: Unlimited Calling for $6.21/Mo
  • Keep Your Number or Get New One
  • 45+ Features Included
  • Money Back Guarantee
30-day Money Back 4.6

Read Reviews
  • Save on hardware & low monthly rates!
  • No internet required
  • Free nationwide calling
  • Easy setup and no contracts
30-day Money Back 4.3

Read Reviews
  • Special: $75 per year!
  • Free hardware & activation
  • Money back guarantee
  • 30+ features
15-day Money Back 4.1

Read Reviews