Callcentric Reviews - Page 6 of 6

4.3/5

Average Rating

80%

Recommended

Total:

54

5-Star:

40

4-Star:

4

3-Star:

4

2-Star:

3

1-Star:

3

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User Reviews (Page 6 of 6)

Callcentric reviews are listed in chronological order.

Callcentric Review

Overall rating (4.6)

Number 4 : OCT 1st, 2008 :

Recommended: Yes

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I have an odd configuration in which I am employing 3 VoIP services for my office and office answering system. Call Centric is used only to receive forwarded calls from my office, to be answered by IVM by NCH. In the event that IVM is not registered (network or computer outage), Call Centric then forwards these calls to yet another VoIP to be forwarded to a cell phone. In the event of call collision, the second caller receives a busy signal. All of this is free. Since Call Centric does provide e911 services on all outgoing call accounts (and these cost a few bucks a month), I do not use it for any outgoing calls (the third service in the chain does not offer e911, so no charges). Call Centric has about the best call treatments options in the business, all managed from a set of very intuitive screens. Customer support is by email only, but response is overnight at worst. Although I cannot vouch for this service as a primary service, it certainly fits my needs perfectly.

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Callcentric Review

Overall rating (5)

Number 3 : JUL 12th, 2008 :

Recommended: Yes

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Simply the best VoIP provider out there.

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Callcentric Review

Overall rating (4)

Number 2 : JUN 26th, 2008 :

Recommended: Yes

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Been with this company for almost 2 months now. This is my first try with a VoIP service. I'm not that tech savvy but everything has worked great and its been a good experience so far. I have not needed to call their customer service so I only rated them with a 3.

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Callcentric Review

Overall rating (4.8)

Number 1 : JAN 12th, 2008 :

Recommended: Yes

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Callcentric is a month to month service without contracts or cancellation charges and can be used on a pay per minute plan. I am paying $1.95 per month and 1.5 cents a minute for a phone number and incoming calls. Outgoing calls are 1.98 cents per minute. Unlimited plans are available for both incoming and outgoing calls. A number can be ported in for $25.00. I am currently stuck with Voip.com, and have both services coming in via a Linksys PAP2 2 line adapter. Outgoing calls are almost instantaneous over the Callcentric line but subject to delays or no completion via Voip.com. Incoming calls over Voip.com are unsatisfactory over Voip.com, but since I have set Voip.com to transfer all incoming calls to Callcentric, service has been excellent. Service, via Trouble Tickets, had been excellent on Callcentric. It is almost impossible to get a timely response from Voip.com

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