Vonage Business Reviews - Page 13 of 15

3.8/5

Average Rating

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Number 24 : FEB 23rd, 2009 : Chaz

Recommended: Yes

Vocalocity is simply awesome, the service is great and the price is unbeatable. The company does not charge for each additional feature which makes keeping up with billing an ease, a huge problem that we experienced with our previous provider. We use a T1 connection in our office which makes our phones as reliable as our Internet connection; it never goes down. We have been happy with Vocalocity and feel that most any other small business would be too.

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Number 23 : FEB 16th, 2009 : Jenna

Recommended: Yes

Its an easy service to use and cheap at that. Not a bad choice for businesses with under ten or so employees.

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Number 22 : DEC 15th, 2008 : Shankar

Recommended: Yes

I have used Vocalocity for my small consulting business for about 9 months now and have been very pleased. My consultants are able to move around from location to location with ease, never having to re-configure any of their settings. They are happy using the phones and the service which in turn keeps me happy. While the service is good and reliable, the price is probably even more attractive, lots of savings to be had.

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Number 21 : DEC 12th, 2008 : Shane

Recommended: Yes

My company has been with Vocalocity for about seventeen months now. We have been extremely please with the quality of the service and the huge cost savings associated with it. We have experienced a couple of very minor outages during some equipment upgrades but have been able to remedy them quickly. We use linksys phones in our offices and all the calls that come through sound fine. We are on a T-1 connection which I understand is a good combination with Vocalocity, I've heard that DSL just cannot handle the bandwidth necessary to keep the calls sounding consistent. Vocalocity was a good choice.

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Number 20 : DEC 1st, 2008 : Ingrid

Recommended: Yes

Never had a problem with Vocalocity and I've been with them for 6 months. Like the phones a lot and the support is very helpful, its a good service.

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Number 19 : DEC 1st, 2008 : Jane

Recommended: Yes

been with vocalocity for 6 months now, absolutely love the service and the price is just unbeatable. vocalocity is a no brainer for small biz voice over IP.

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Number 18 : DEC 1st, 2008 : Jason

Recommended: Yes

I have loved using Vocalocity here at home with my small business. I only have two lines but they handle our capacity of calls with ease and we hardly ever have a problem. From time to time there is a short outage but it is typically fixed very quickly. Vocalocity has been a great decision.

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Number 17 : NOV 17th, 2008 : Omar

Recommended: Yes

Okay, I had written a poor review about Vocalocity a while back but I feel the need to re-address the issue. I had been with Vocalocity for a few months on a DSL connection and was experiencing major problems with my phone service. I kept insisting that it was Vocalocity's fault when in fact it was my bandwidth that was really the issue. Trying to support a 12 phone network on a DSL connection maybe was not the best idea. So after talking with Vocalocity tech support we upgraded to T-1 and since then we have not had a single problem with our service. The phones that they sold us work wonderfully and despite the rocky start, I could could not be happier.

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Number 16 : NOV 17th, 2008 : Lenore

Recommended: Yes

I signed up with Vocalocity about 3 months ago. I had read reviews and was apprehensive at first but since money was so tight and they were the cheapest, I rolled the dice. Well, it has totally paid off. I have not experienced a single glitch in my service, my 4 regional sales people who move around a lot, are able to take their phones with them and conduct normal business while they are on the road, without having to completely reconfigure their phone settings. We use the Linksys SPA942 phones which have all the line appearances we need at an affordable price. Vocalocity actually supports that phone as well as a few others, which I think is a nice little safety net in case something did actually happen with the phone. Overall the experience has been leagues above what I was expecting, go with Vocalocity.

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Number 15 : NOV 5th, 2008 : Nathan

Recommended: Yes

I have been very satisfied with my phone service experience through Vocalocity. My small marketing firm has three offices here on the east coast and we are constantly moving people from one to another based on where their projects dictate they be. Having the portability of Vocalocity is paramount to our business and it has saved us an great deal of hassle. Not to mention that they are the low cost solution in their field, that just like a cherry on top for us. While the portability function of their service is key to my business, by no means is that where the benefits end, they have a lot of really nice features that I could see applicable to most businesses. I highly recommend Vocalocity to anyone looking for a good IP phone solution.

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