Vonage Business Reviews - Page 13 of 15

Vonage Business

144

User Reviews

3.8/5

Average Rating

70%

Recommended

Total:

144

5-Star:

79

4-Star:

21

3-Star:

9

2-Star:

15

1-Star:

20

Return to Page 1 to access provider overview, tools/graphs resources, user Q&A, plus more >>


User Reviews (Page 13 of 15)

Vonage Business reviews are listed in chronological order.

Vonage Business Review

Overall rating (5)

Number 24 : FEB 23rd, 2009 :

Recommended: Yes

AVERAGE:

Average rating

QUALITY:

Sound quality rating

RELIABILITY:

Reliability rating

SUPPORT:

Customer service rating

FEATURES:

Features rating

VALUE:

Value rating

Vocalocity is simply awesome, the service is great and the price is unbeatable. The company does not charge for each additional feature which makes keeping up with billing an ease, a huge problem that we experienced with our previous provider. We use a T1 connection in our office which makes our phones as reliable as our Internet connection; it never goes down. We have been happy with Vocalocity and feel that most any other small business would be too.

Comment on this review >>


Vonage Business Review

Overall rating (4.2)

Number 23 : FEB 16th, 2009 :

Recommended: Yes

AVERAGE:

Average rating

QUALITY:

Sound quality rating

RELIABILITY:

Reliability rating

SUPPORT:

Customer service rating

FEATURES:

Features rating

VALUE:

Value rating

Its an easy service to use and cheap at that. Not a bad choice for businesses with under ten or so employees.

Comment on this review >>


Vonage Business Review

Overall rating (4.6)

Number 22 : DEC 15th, 2008 :

Recommended: Yes

AVERAGE:

Average rating

QUALITY:

Sound quality rating

RELIABILITY:

Reliability rating

SUPPORT:

Customer service rating

FEATURES:

Features rating

VALUE:

Value rating

I have used Vocalocity for my small consulting business for about 9 months now and have been very pleased. My consultants are able to move around from location to location with ease, never having to re-configure any of their settings. They are happy using the phones and the service which in turn keeps me happy. While the service is good and reliable, the price is probably even more attractive, lots of savings to be had.

Comment on this review >>


Vonage Business Review

Overall rating (4.6)

Number 21 : DEC 12th, 2008 :

Recommended: Yes

AVERAGE:

Average rating

QUALITY:

Sound quality rating

RELIABILITY:

Reliability rating

SUPPORT:

Customer service rating

FEATURES:

Features rating

VALUE:

Value rating

My company has been with Vocalocity for about seventeen months now. We have been extremely please with the quality of the service and the huge cost savings associated with it. We have experienced a couple of very minor outages during some equipment upgrades but have been able to remedy them quickly. We use linksys phones in our offices and all the calls that come through sound fine. We are on a T-1 connection which I understand is a good combination with Vocalocity, I've heard that DSL just cannot handle the bandwidth necessary to keep the calls sounding consistent. Vocalocity was a good choice.

Comment on this review >>


Vonage Business Review

Overall rating (4.6)

Number 20 : DEC 1st, 2008 :

Recommended: Yes

AVERAGE:

Average rating

QUALITY:

Sound quality rating

RELIABILITY:

Reliability rating

SUPPORT:

Customer service rating

FEATURES:

Features rating

VALUE:

Value rating

Never had a problem with Vocalocity and I've been with them for 6 months. Like the phones a lot and the support is very helpful, its a good service.

Comment on this review >>


Vonage Business Review

Overall rating (5)

Number 19 : DEC 1st, 2008 :

Recommended: Yes

AVERAGE:

Average rating

QUALITY:

Sound quality rating

RELIABILITY:

Reliability rating

SUPPORT:

Customer service rating

FEATURES:

Features rating

VALUE:

Value rating

been with vocalocity for 6 months now, absolutely love the service and the price is just unbeatable. vocalocity is a no brainer for small biz voice over IP.

Comment on this review >>


Vonage Business Review

Overall rating (4.2)

Number 18 : DEC 1st, 2008 :

Recommended: Yes

AVERAGE:

Average rating

QUALITY:

Sound quality rating

RELIABILITY:

Reliability rating

SUPPORT:

Customer service rating

FEATURES:

Features rating

VALUE:

Value rating

I have loved using Vocalocity here at home with my small business. I only have two lines but they handle our capacity of calls with ease and we hardly ever have a problem. From time to time there is a short outage but it is typically fixed very quickly. Vocalocity has been a great decision.

Comment on this review >>


Vonage Business Review

Overall rating (4.4)

Number 17 : NOV 17th, 2008 :

Recommended: Yes

AVERAGE:

Average rating

QUALITY:

Sound quality rating

RELIABILITY:

Reliability rating

SUPPORT:

Customer service rating

FEATURES:

Features rating

VALUE:

Value rating

Okay, I had written a poor review about Vocalocity a while back but I feel the need to re-address the issue. I had been with Vocalocity for a few months on a DSL connection and was experiencing major problems with my phone service. I kept insisting that it was Vocalocity's fault when in fact it was my bandwidth that was really the issue. Trying to support a 12 phone network on a DSL connection maybe was not the best idea. So after talking with Vocalocity tech support we upgraded to T-1 and since then we have not had a single problem with our service. The phones that they sold us work wonderfully and despite the rocky start, I could could not be happier.

Comment on this review >>


Vonage Business Review

Overall rating (4.8)

Number 16 : NOV 17th, 2008 :

Recommended: Yes

AVERAGE:

Average rating

QUALITY:

Sound quality rating

RELIABILITY:

Reliability rating

SUPPORT:

Customer service rating

FEATURES:

Features rating

VALUE:

Value rating

I signed up with Vocalocity about 3 months ago. I had read reviews and was apprehensive at first but since money was so tight and they were the cheapest, I rolled the dice. Well, it has totally paid off. I have not experienced a single glitch in my service, my 4 regional sales people who move around a lot, are able to take their phones with them and conduct normal business while they are on the road, without having to completely reconfigure their phone settings. We use the Linksys SPA942 phones which have all the line appearances we need at an affordable price. Vocalocity actually supports that phone as well as a few others, which I think is a nice little safety net in case something did actually happen with the phone. Overall the experience has been leagues above what I was expecting, go with Vocalocity.

Comment on this review >>


Vonage Business Review

Overall rating (4.6)

Number 15 : NOV 5th, 2008 :

Recommended: Yes

AVERAGE:

Average rating

QUALITY:

Sound quality rating

RELIABILITY:

Reliability rating

SUPPORT:

Customer service rating

FEATURES:

Features rating

VALUE:

Value rating

I have been very satisfied with my phone service experience through Vocalocity. My small marketing firm has three offices here on the east coast and we are constantly moving people from one to another based on where their projects dictate they be. Having the portability of Vocalocity is paramount to our business and it has saved us an great deal of hassle. Not to mention that they are the low cost solution in their field, that just like a cherry on top for us. While the portability function of their service is key to my business, by no means is that where the benefits end, they have a lot of really nice features that I could see applicable to most businesses. I highly recommend Vocalocity to anyone looking for a good IP phone solution.

Comment on this review >>


  • First Page
  • Previous Page
  • Page 13 of 15
  • Next Page
  • Last Page

Disclaimer: The opinions, views and ratings expressed in these VoIP Reviews are those solely of the reviewer who submitted the review. Whichvoip.com does not necessarily agree with any of the expressed opinions, view or ratings.

Popular Providers

Provider* Highlights Startup Reviews More Info
  • Top Rated Customer Service
  • Unlimited Calls, Easy to Use
  • 35+ Features, No Contracts
  • Dedicated Support Person
Free Trial 4.9

Read Reviews
  • Includes Phones on Select Plans
  • Outstanding Reliability
  • Incredible Features
Cancel Anytime 4.8

Read Reviews
  • Free Phones with sign-up
  • No Contract, No Commitment
  • USA Based Customer Support
  • Plans from $14.99/mo
Free Trial 4.9

Read Reviews