Vonage Business Reviews - Page 10 of 14

4/5

Average Rating

Vonage Business Review

Number 46 : JAN 6th, 2012 : Jim

Recommended: Yes

We had the Vocalocity service installed about two weeks ago and the customer service was great and installation went smoothly. So far we are happy with our choice.

Comment on this review >>

Vonage Business Review

Number 45 : MAY 12th, 2011 : William

Recommended: Yes

Comment on this review >>

Vonage Business Review

Number 44 : MAY 4th, 2011 : Sara

Recommended: Yes

My salesperson was Meredith, she was extremely helpful and knowledgable about the system, its features, the phones. I described the features I wanted and vocalocity has met and exceeded them. They have great customer service and tech support. Would definitely recommend

Comment on this review >>

Vonage Business Review

Number 43 : APR 25th, 2011 : Rob

Recommended: Yes

Great service hands down!

Comment on this review >>

Vonage Business Review

Number 42 : MAR 23rd, 2011 : John

Recommended: No

This service is a good value unless reliability is important. They've frequently had either equipment failures or "upstream provider failures." It seems some creative math would be needed to support their "99.9% reliability" claim. If not being able to make or receive a call every once in a while isn't a huge issue, this is a good value. There also seems to be more of a line delay than some VoIP providers, which makes talking over the other person likely. Having said that, the features are very good, and you can reach technical support.

Comment on this review >>

Vonage Business Review

Number 41 : FEB 14th, 2011 : Maria

Recommended: Yes

Just got phone system, too early to rate but customer service in helping us set us was great

Comment on this review >>

Vonage Business Review

Number 40 : FEB 3rd, 2011 : Merrill

Recommended: Yes

My sales rep Meredith was awesome and helped me get everything in place in a timely matter.

Comment on this review >>

Vonage Business Review

Number 39 : JAN 21st, 2011 : Jason

Recommended: Yes

We are a law office using these phones. Customer service has been great. They are very helpful. We have had problems with calls where the other person cannot hear us, but we can hear them, but we are not sure that this is Vocalocity's fault, as our ISP only allows us 500mbs up and 1.5 down. We will be changing to a higher speed in a few months after our contract is up with our current ISP. That should tell us a lot. Also, sometimes voices can be garbled, but that does not happen enough. The fact is that phones work 95% of the time and we are never going back to the phone company!

Comment on this review >>

Vonage Business Review

Number 38 : DEC 29th, 2010 : Mary

Recommended: Yes

I love Vocalocity. It's so easy to use!

Comment on this review >>

Vonage Business Review

Number 37 : DEC 6th, 2010 : Gabe

Recommended: Yes

I have two offices using the Vocalocity service, about 40 extensions. Both offices seem happy with the service and month to month is great since we had a previous VOIP contract that was terrible in service with another VOIP provider. Easy setup and Vocalocity setup team have been great. At first they had choppy voice recordings and options on the Virtual Recp, but they have since fixed that pretty quickly on their end. We have not had any outages in 6 months with Vocalocity and have been down 2 times with our old POTS lines in the same 6 months! YOU MUST HAVE A RELAIBLE ISP BEFORE SWITCHING TO VOIP. I am happy with the service and would recommend it. We are switching a third office soon to Vocalocity.

Comment on this review >>