Phone Power Reviews - Page 26 of 27

4.1/5

Average Rating

Phone Power Review

Number 12 : NOV 28th, 2008 : Abdullah

Recommended: Yes

In NYC so if u're here, it works! Have had it for over a year now. Go after the yearly promo deals so save more $$ Wish they had some more online features. Had a problem of it not working once a month but was fixed by connecting VoIP router directly to modem. Customer service was good. They do maintenance once every 2 months or so now. They email you a week in advance and is at 1AM-3AM (your service doesn't work). We're all asleep so doesn't matter. Other than that, it's all good. Oh yeah, it's not truly "unlimited", they give you 3,000 OUTBOUND minutes per 30 days and unlimited inbound, my family uses only half of it at the most. You also get free calls to Canada, which every VoIP probably comes with by now. Call quality has gotten a lot better since the beginning of the company opened. I can download at full speeds, like 2,900Kb/s, and still get crystal clear sound quality. The VoIP modem they sent seems like a refurbished one from linksys but it works! Yeah I think that's about all.

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Phone Power Review

Number 11 : NOV 11th, 2008 : Lance

Recommended: Yes

Phone Power is great. I first had Sunrocket which was great when they were still in business. I had to make a quick switch to another provider and at that time VOIP.com was fine but earlier this year VOIP.com phone service seemed to go downhill since I had to power cycle my Linksys VOIP device every week due to some system reset from VOIP.com and my international calls to China were not going through often. Thus, I figured VOIP.com was going out of business soon just like Sunrocket did. Thus, I changed to Phone Power based on reviews on the internet VOIP review boards. Thank goodness too. If PhonePower continues this great service for more than a year, I'll consider PhonePower to be in the same class of uptime service as my AT&T landline. Yeah for PhonePower. Please keep up the good work!!!

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Phone Power Review

Number 10 : OCT 6th, 2008 : Mike

Recommended: Yes

I have only had this service for one week, however my experience so far has been good to very good. Some calls take a while to "connect", however that is the worst. Ordering fast and people were helpful and up front about the additional charges, etc. They actually transferred my phone number on the day they said they would! As the phone number was transferred before I hooked up the line, the calls were automatically forwarded to a software answering machine, so I didn't lose any calls. The hookup is simple (this is my 3rd VOIP; Sunrocket-defunct, and Vonics. terrible! I cancelled before $ ran out) and it connected right away. All in and out calls are clear and fine. I feel their website details can use some work. You have to work at it a bit, especially if you have your own answering machine hardware. They switchover in "seconds" not "rings", so it might be a bit confusing (but it does work) I will re-post if the service deteriorates. At this time I decided to try it for 3 months at a special rate. The sales dept. man told me if in the first 30 days I decided to keep their service, the other specials on the site would still be available. At this time they are offering a 2 year plan for $200. If the service works for that period as well it has up to now, it is a steal. I would recommend trying this company. I have read many "high praise" reviews on the internet for various companies. I am now suspicious of many. My belief is you should look for a trial, and test it out to see if the praise is true before you make a long term commitment. Pay more attention to the crabs, and especially the fine print if you want to leave.

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Phone Power Review

Number 9 : AUG 26th, 2008 : Kenneth

Recommended: Yes

have had phonepower for 1 year now an have had not one problem. With voip.com my phone was going out all the time an there customer service was in india. I would highly recommend phonepower. I called there customer service once about a feature an got someone in the US wow that was great. You will not be disappointed trust me.

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Phone Power Review

Number 8 : AUG 7th, 2008 : Mike

Recommended: Yes

After problems with Vonage and the outright failure of SunRocket I'm happy to say that Phone power is working very well. I haven't had to call them about any problems so I can't really report on customer service except to say that I have had no problems.

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Phone Power Review

Number 7 : JUN 26th, 2008 : Sarah1967

Recommended: Yes

I waited a while after having service before posting my review of this company. I was lured by the $14.95 per month on their Freedom500 plan. The sales staff was knowledgeable when I called them, and the order process was seamless. I don't make a lot of calls and this was a significant savings over my old Qwest phone service. I'm really enjoying it and would recommend to all.

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Phone Power Review

Number 6 : JUN 20th, 2008 : Richard

Recommended: No

I have had Vonage for 4 years and Packet 8 for business. I only recently had problems when I moved to Palm Springs with Vonage. They do not offer local exchanges/prefixes for the Palm Springs area. What poor planning/buying for a large company. Switched to Phone Power with no problem, great pricing. HOWEVER, their customer service leaves me befuddled! As a new customer, I wanted to add another line. Yes, give them more business, and it has been a nightmare! Apparently, they have better things to do than to add additional services and attend to customers. I had to email them that I wanted a new line and then, you have to deal with them on area, prefix etc. unlike the easy ordering and choices for the first line. I even wrote to the CEO who stated a supervisor would call me back by noon today. On hold for customer service forever, then ask to leave a voicemail or it disconnects you. Did the online chat, but reps not trained or knowledgeable. NO CALL, so surprised. I have already gotten another line with VOIPYOURLIFE.

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Phone Power Review

Number 5 : JUN 9th, 2008 : Divexx

Recommended: Yes

If I knew it was this good I would have signed up long ago. There is no difference in uptime or quality. It works all the time and sounds great! Using the phone company is literally like throwing money in the trash.

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Phone Power Review

Number 4 : MAY 6th, 2008 : Heather Johansen

Recommended: Yes

I dropped AT&T and switched my home phone number to Phone Power and am very pleased with the quality. I don't notice any difference from my old line. 3 days from order date to switch-over. The order process was smooth and the customer service is very friendly. I opted for their annual package promotion. International rates are very competitive and I've been calling my family in London with their service. Highly recommend.

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Phone Power Review

Number 3 : MAR 31st, 2008 : Dan Johnson Sr.

Recommended: Yes

Smooth order process. Package arrived on my doorstep via UPS three days after ordering. I guess I thought it would be more difficult to setup but it was pretty straight forward. It's clear sound, I've had no problems with it, and it's half the price of what Comcast wants to charge me. I highly recommend.

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