Vonage Reviews - Page 51 of 51

Vonage

505

User Reviews

3.1/5

Average Rating

45%

Recommended

Total:

505

5-Star:

130

4-Star:

93

3-Star:

65

2-Star:

142

1-Star:

75

Return to Page 1 to access provider overview, tools/graphs resources, user Q&A, plus more >>


User Reviews (Page 51 of 51)

Vonage reviews are listed in chronological order.

Vonage Review

Overall rating (2)

Number 5 : July 4th, 2005 :

Recommended: No

AVERAGE:

Average rating

QUALITY:

Sound quality rating

RELIABILITY:

Reliability rating

SUPPORT:

Customer service rating

FEATURES:

Features rating

VALUE:

Value rating

Nobody at Customer service speaks English. They read from a book. The reps in the US are morons to and could care less. One guy actually told me "[Vonage] doesn't mind if there customers try a different VoIP company because they know the customer wont come back to bother [them]."

Comment on this review >>


Vonage Review

Overall rating (5)

Number 4 : Oct 3rd, 2005 :

Recommended: Yes

AVERAGE:

Average rating

QUALITY:

Sound quality rating

RELIABILITY:

Reliability rating

SUPPORT:

Customer service rating

FEATURES:

Features rating

VALUE:

Value rating

You get your money's worth for such a low price... With Vonage, you are definitely getting a great deal. I couldn't believe how much money I save with this VoIP. Thanks to Vonage and I strongly recommend getting VONAGE to those people out there who are getting a broadband service.

Comment on this review >>


Vonage Review

Overall rating (3.4)

Number 3 : July 3rd, 2005 :

Recommended: No

AVERAGE:

Average rating

QUALITY:

Sound quality rating

RELIABILITY:

Reliability rating

SUPPORT:

Customer service rating

FEATURES:

Features rating

VALUE:

Value rating

Said up front that they could port my number, then after 10 days or so said that they could not port my number. Customer service is terrible. I am still waiting for a refund that I should have received by now. Instead of Vonage try SunRocket instead, the customer service is much more helpful and friendly, you get two free uniden cordless phones when you sign up and you can get unlimited service for 199.00 a year everything included!

Comment on this review >>


Vonage Review

Overall rating (1.6)

Number 2 : Oct 2nd, 2005 :

Recommended: No

AVERAGE:

Average rating

QUALITY:

Sound quality rating

RELIABILITY:

Reliability rating

SUPPORT:

Customer service rating

FEATURES:

Features rating

VALUE:

Value rating

After two months of service constantly and consistantly going out and no one ever answering customer service I cancelled. Vonage responded by refusing to allow me to cancel and by making eight unauthorized charges on my credit card. I had to report my card as lost and get a new one to quit Vonage. Vonage is a complete fraud.

Comment on this review >>


Vonage Review

Overall rating (2.8)

Number 1 : Sep 1st, 2005 :

Recommended: No

AVERAGE:

Average rating

QUALITY:

Sound quality rating

RELIABILITY:

Reliability rating

SUPPORT:

Customer service rating

FEATURES:

Features rating

VALUE:

Value rating

They never take responsibility for their QOS issues. The finger of blame is always pointed to the ISP. Where as this may be true some of the time, I checked their SIP servers for latency via test tools. When my VOIP service had issues with latency they were synonymous with their Sip server. They need to spend more money on their network and less on marketing. Take care of the customers you have VONAGE.

Comment on this review >>


  • First Page
  • Previous Page
  • Page 51 of 51

Disclaimer: The opinions, views and ratings expressed in these VoIP Reviews are those solely of the reviewer who submitted the review. Whichvoip.com does not necessarily agree with any of the expressed opinions, view or ratings.

Popular Providers

Provider* Highlights Startup Reviews More Info
  • Special: $8.95/mo ($7.16/mo Prepay)
  • No Contracts/Setup Fees, USA Support
  • Order Online, Get a Free Adapter
  • Unlimited Calling US, CAN, 50+ countries
30-day Money Back 4.9

Read Reviews
  • Save 53%+ on Your Phone Bill
  • Over 40 Included Features
  • Easy Setup & Free Adapter to Use
  • No Contract or Cancellation Fee
30-day Money Back 4.8

Read Reviews
  • Special: $75 per year!
  • Free hardware & activation
  • Money back guarantee
  • 30+ features
15-day Money Back 4

Read Reviews
  • Special: $149 for 2 Years service
  • Free 2nd line + International minutes
  • Free setup. No contract
  • 45+ features. US-based support
30-day Money Back 4

Read Reviews
  • Special: $11.99/mo and no contracts!
  • Wireless home phone using LTE network
  • Unlimited nationwide calls, low int'l rates
  • Free mobile app + advanced features
No Internet Required 4.3

Read Reviews
  • Simple pay per call option
  • No setup or activation fees
  • No long term contract
  • Plans start at $0 between members
Free Options 4.3

Read Reviews