Vonage Reviews - Page 50 of 50

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Vonage (3.1)
493 Reviews
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User Reviews (Page 50 of 50)

Total Number 493 5 Stars 128
Thumbs Up 226 4 Stars 93
Thumbs Down 267 3 Stars 63
Average Rating 3.1 2 Stars 139
More Providers 1 Star 67

Vonage reviews are listed in chronological order.

Vonage Review

Overall rating (3.4)

#3 : July 3rd, 2005 :

Recommended: No

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Said up front that they could port my number, then after 10 days or so said that they could not port my number. Customer service is terrible. I am still waiting for a refund that I should have received by now. Instead of Vonage try SunRocket instead, the customer service is much more helpful and friendly, you get two free uniden cordless phones when you sign up and you can get unlimited service for 199.00 a year everything included!

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Vonage Review

Overall rating (1.6)

#2 : Oct 2nd, 2005 :

Recommended: No

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After two months of service constantly and consistantly going out and no one ever answering customer service I cancelled. Vonage responded by refusing to allow me to cancel and by making eight unauthorized charges on my credit card. I had to report my card as lost and get a new one to quit Vonage. Vonage is a complete fraud.

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Vonage Review

Overall rating (2.8)

#1 : Sep 1st, 2005 :

Recommended: No

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They never take responsibility for their QOS issues. The finger of blame is always pointed to the ISP. Where as this may be true some of the time, I checked their SIP servers for latency via test tools. When my VOIP service had issues with latency they were synonymous with their Sip server. They need to spend more money on their network and less on marketing. Take care of the customers you have VONAGE.

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Disclaimer: The opinions, views and ratings expressed in these VoIP Reviews are those solely of the reviewer who submitted the review. Whichvoip.com does not necessarily agree with any of the expressed opinions, view or ratings.

Summary

Total Number 493 5 Stars 128
Thumbs Up 226 4 Stars 93
Thumbs Down 267 3 Stars 63
Average Rating 3.1 2 Stars 139
More Providers 1 Star 67

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