magicJack Reviews - Page 18 of 18

magicJack

174

User Reviews

2.8/5

Average Rating

39%

Recommended

Total:

174

5-Star:

24

4-Star:

36

3-Star:

30

2-Star:

50

1-Star:

34

Return to Page 1 to access provider overview, tools/graphs resources, user Q&A, plus more >>


User Reviews (Page 18 of 18)

magicJack reviews are listed in chronological order.

magicJack Review

Overall rating (1.6)

Number 4 : NOV 21st, 2011 :

Recommended: No

AVERAGE:

Average rating

QUALITY:

Sound quality rating

RELIABILITY:

Reliability rating

SUPPORT:

Customer service rating

FEATURES:

Features rating

VALUE:

Value rating

Strange that a phone provider does not have a phone number. Sound quality bad, dropped calls, very poor customer service had me doing the same "repairs" many times. For the few times it worked good, it was not worth the effort. Completely unreliable. Customer serviced me weaken my computer firewall to "fix" the problem, but no change. You must notify them you no longer use the service, I was automatically billed and they would not provide a refund. I would highly recommend avoiding magicJack, it is not magic.

Comment on this review >>


magicJack Review

Overall rating (4)

Number 3 : SEP 23rd, 2011 :

Recommended: No

AVERAGE:

Average rating

QUALITY:

Sound quality rating

RELIABILITY:

Reliability rating

SUPPORT:

Customer service rating

FEATURES:

Features rating

VALUE:

Value rating

Setup - was easy BUT I had "issues" with other USB devices. Finally resolved by using an old Windows Laptop as my "Telephone Server", i.e. only running MagicJack on this PC. In the last several months, MagicJack has not renewed their inner connect agreement with the local telephone company (West Central Telephone of Sebeka, MN) in the community I live in. This means that I can't call anyone in Sebeka from my line. MagicJack didn't renew their inner connect agreement with a VOIP telephone company (Charter Cable TV) in Little Falls, MN. That means I can't call anyone who has telephone service with Charter in Little Falls. Including my best friend.

Comment on this review >>


magicJack Review

Overall rating (4.4)

Number 2 : APR 16th, 2009 :

Recommended: Yes

AVERAGE:

Average rating

QUALITY:

Sound quality rating

RELIABILITY:

Reliability rating

SUPPORT:

Customer service rating

FEATURES:

Features rating

VALUE:

Value rating

I have actually owned this device for about 2 months and have found it to be really useful as I travel a lot internationally. You get free unlimited calls to the USA and Canada. Its easy to set up, via usb and the call quality is great. Its on $20 per annum, definitely a great value for money. It has many features too such as caller ID, conference calling and voicemail. You Should get this!

Comment on this review >>


magicJack Review

Overall rating (2.2)

Number 1 : AUG 2nd, 2008 :

Recommended: No

AVERAGE:

Average rating

QUALITY:

Sound quality rating

RELIABILITY:

Reliability rating

SUPPORT:

Customer service rating

FEATURES:

Features rating

VALUE:

Value rating

definitely not ready for prime time. frequent problems--garbled voice- no ring when incoming calls come- callers can't here me- chat room customer service -- all problems ultimately solved by unplugging the magic jack for 2 minutes. sometimes works fine and is very cheap

Comment on this review >>


  • First Page
  • Previous Page
  • Page 18 of 18

Disclaimer: The opinions, views and ratings expressed in these VoIP Reviews are those solely of the reviewer who submitted the review. Whichvoip.com does not necessarily agree with any of the expressed opinions, view or ratings.

Popular Providers

Provider* Highlights Startup Reviews More Info
  • Special: Unlimited Calling for $6.21/Mo
  • Keep Your Number or Get New One
  • 45+ Features Included
  • Money Back Guarantee
30-day Money Back 4.6

Read Reviews
  • Save 53%+ on Your Phone Bill
  • Over 40 Included Features
  • Easy Setup & Free Adapter to Use
  • No Contract or Cancellation Fee
30-day Money Back 4.8

Read Reviews
  • Save on hardware & low monthly rates!
  • No internet required
  • Free nationwide calling
  • Easy setup and no contracts
30-day Money Back 4.3

Read Reviews
  • Special: $75 per year!
  • Free hardware & activation
  • Money back guarantee
  • 30+ features
15-day Money Back 4.1

Read Reviews