magicJack Reviews - Page 19 of 19

2.7/5

Average Rating

magicJack Review

Number 6 : MAR 12th, 2012 : Francesco

Recommended: No

The Owner seems arrogant and has no sense of service. Calls are handled like a cookbook when and if you can get through. My last attempt resulted in 5 dropped calls before having a real exchange of IM's addressing the problem(s). Emphasis is on attempting to get you to purchase an upgrade or more of their substandard equipment. Cosiderable static and sporadic transmission (only being able to hear every 4th or 5th word) on both ends of the conversation) left the other party and me no choice but to hang up. Have already switched to another VOIP and the difference is like night and day. The old adage, "you get what you pay for" seems true in this case. Seemed worthwhile albeit not perfect the first year. Renewed for 5 years and it has been a continuous nightmare ever since. I encouraged a couple of my friends to try it that first year. At least two did but both discontinued using it after a few months because of it's unreliability. That is why I am at this site. To spare others and to see the reviews of other VOIP's. Think I made a good choice this time. There are several VOIP Service Providers and "Service" is the key word. Customer satisfaction is not in MagicJack's vocabulary.

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magicJack Review

Number 5 : DEC 28th, 2011 : Donna

Recommended: No

I know other have this Magic Jack and there service is good I don't know why I am having a bad time with this

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magicJack Review

Number 4 : NOV 21st, 2011 : JQ

Recommended: No

Strange that a phone provider does not have a phone number. Sound quality bad, dropped calls, very poor customer service had me doing the same "repairs" many times. For the few times it worked good, it was not worth the effort. Completely unreliable. Customer serviced me weaken my computer firewall to "fix" the problem, but no change. You must notify them you no longer use the service, I was automatically billed and they would not provide a refund. I would highly recommend avoiding magicJack, it is not magic.

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magicJack Review

Number 3 : SEP 23rd, 2011 : Douglas

Recommended: No

Setup - was easy BUT I had "issues" with other USB devices. Finally resolved by using an old Windows Laptop as my "Telephone Server", i.e. only running MagicJack on this PC. In the last several months, MagicJack has not renewed their inner connect agreement with the local telephone company (West Central Telephone of Sebeka, MN) in the community I live in. This means that I can't call anyone in Sebeka from my line. MagicJack didn't renew their inner connect agreement with a VOIP telephone company (Charter Cable TV) in Little Falls, MN. That means I can't call anyone who has telephone service with Charter in Little Falls. Including my best friend.

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magicJack Review

Number 2 : APR 16th, 2009 : Sepo

Recommended: Yes

I have actually owned this device for about 2 months and have found it to be really useful as I travel a lot internationally. You get free unlimited calls to the USA and Canada. Its easy to set up, via usb and the call quality is great. Its on $20 per annum, definitely a great value for money. It has many features too such as caller ID, conference calling and voicemail. You Should get this!

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magicJack Review

Number 1 : AUG 2nd, 2008 : Ed

Recommended: No

definitely not ready for prime time. frequent problems--garbled voice- no ring when incoming calls come- callers can't here me- chat room customer service -- all problems ultimately solved by unplugging the magic jack for 2 minutes. sometimes works fine and is very cheap

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