Comcast Reviews - Page 3 of 10

2.2/5

Average Rating

Number 76 : SEP 16th, 2015 : A (OR)

Recommended: No

Called Comcast on 9/9/15 as I did not receive the previous months bill. I was promised one would be sent out. Called again 9/16 as no bill was received. I was transferred several times and spoke with Mirla, Mann and John. All three did not understand my simple request to get a copy of my bill that I never received. Now I am told they cannot send it but that I have to go to the Comcast store or online to get it. This is unacceptable, they should be able to send out a bill. If anyone out there is considering Comcast for their service, don't! Lousy customer service and uneducated employees.

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Number 75 : JUN 10th, 2015 : Simon (UT)

Recommended: Yes

Until Google comes to town, we "have" to play with the evil Comcast that charges "early termination fees" that are total nonsense!

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Number 74 : JUN 5th, 2015 : Annoyed (MD)

Recommended: No

I was placing a bid on ebay and lost it because the Internet was cutoff. This happens every time I am connected to there Internet service. It's a shame I can't get Verizon FiOS in my area.

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Number 73 : MAR 13th, 2015 : Holly (CO)

Recommended: No

Absolutely horrible service and incredibly overpriced.

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Number 72 : MAR 1st, 2015 : Melodie (FL)

Recommended: No

They have once again cancelled a scheduled appointment without letting me know.

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Number 71 : AUG 26th, 2014 : Pet (TN)

Recommended: No

Worst experience with a service provider in decades. Do not use Comcast or any of their related companies as they are totally not in the business for a good customer experience.

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Number 70 : APR 19th, 2014 : SaDaniel (NJ)

Recommended: No

The worst customer service I've ever dealt with. Every person I speak to gives me a different story. I've only had them 2 weeks and I'm looking for a new provider. Got lied to about the channels I would get and was told it would be more to get what I wanted. I will bash Comcast all over the web. Horrible associates and supervisors that don't know anything.

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Number 69 : APR 8th, 2014 : Steve (GA)

Recommended: No

Comcast is the WORST service provider out there. God forbid you should have to call for customer service. They don't have it. You will be speaking to a foreign country and they really do not care about your problems. I would highly suggest that anyone looking for service, go to another company. You have been warned!

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Number 68 : MAR 25th, 2014 : David1000 (AL)

Recommended: No

Changed Internet and phone from AT&T to Comcast in December. Services intermittently disconnect or were not in services for weeks. Installer came back to my house 4 times and finally replaced a cable to the modem. Weeks later the problem persisted. The modem was set up wrong to the system. Numerous calls to services took a long time (10-15 minutes) just to talk to a person. On 24th Feb 2014 after getting disconnected while talking to my wife from my cell, I called services, waited 15 minutes and they said I needed a new 3.0 modem and they would provide free of charge with wi-fi within 3-4 business days. Three weeks later, no modem, so I called again, talked to 4 staff over a period of 35 minutes, only to be told that the modem was ordered, but not shipped. Once the modem arrived everyting appeared to work fine for a day or two, then the intermittent service started again. I waited 35 minutes in line in the Comcast store to return the old modem back to Comcast. Upon calling Comcast service, they told me to push the modem reset button (which was what I was told to do back in December numerous times on the old modem). This was not acceptable to me so they said they would either send out a technician or a new modem. It's been 3 months and I still don't have reliable service. Phone and Internet service may, or may not work. The modem did not include the emergency backup battery. I hope I never need to use 911.

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Number 67 : AUG 24th, 2013 : Sahar (PA)

Recommended: No

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