1-VoIP Reviews - Page 3 of 30

4.8/5

Average Rating

No one else could do it.

Number 279 : MAY 19th, 2026 : Larry

Recommended: Yes

I have been trying to do a double port from CCI to TRAC to anyone since July. 1-VoIP was the only one that could get it done. They have earned my eternal gratitude. I have spent 9 1/2 months fighting with CCI and TRAC, 2 FCC actions and 2 very weary liaisons that quit on me. My call to 1-VoIP was in desperation. They had a connection in my rate center and made it work, and they have very understandable and helpful customer service.

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Excellent Choice!

Number 278 : MAY 11th, 2026 : Larry

Recommended: Yes

1-VoIP is an excellent choice for a residential VoIP provider. Their Customer Service and Tech Support are top tier. There is no AI bot, online chat, or ticketing system, but a real person who answers quickly and provides expert advice and solutions that work. The feature set is more than adequate. The only feature missing is an online phone book. You will not be disappointed!

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Retired engineer

Number 277 : MAY 5th, 2026 : JOHN

Recommended: Yes

Great customer and technical support by friendly knowledgeable people based here not some where else that can answer technical questions and not read from a prompt script or via annoying AI running you in endless circles. Good for your mental and physical health calling a technician directly, one that can resolve the issue not unplug this or that via a script insulting a persons knowledge. If tired of calling out of country talking to nice folks who do not have or use your service, clueless how the system or equipment works, I highly recommend 1VoIP. It will do wonders for your blood pressure and wallet and you will truly have a good day. An old retired engineering fellow.

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It's Great!

Number 276 : MAY 1st, 2026 : Donal

Recommended: Yes

Customer and technical support were a great help assisting my transfer over, which was very smooth. A great help for me.

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Great customer service

Number 275 : MAY 1st, 2026 : Norm

Recommended: Yes

I have been delighted with the company's products and customer service. Whenever I had a question or needed assistance, they were responsive, accommodating, and always seemed to have a smile in their voice. I never felt like I was inconveniencing them. I switched to 1-VoIP because of the value they provided. In fact, I received a more comprehensive phone service than I had with my previous large provider.

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Very Professional

Number 274 : APR 24th, 2026 : Rufus

Recommended: Yes

It's hard for me to grade reliability, since I've only had the service for one day. However, customer service has been great. Technical expert, Gabriel, was terrific. He led me through the process of setup in a clear and informative way. He answered all my questions and alleviated my concerns and made it an enjoyable experience!

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Great Service

Number 273 : APR 18th, 2026 : Richard

Recommended: Yes

Called four times. Each time representative was very helpful, polite, and easy to understand. Any issues were completely resolved.

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Smooth and E Z

Number 272 : APR 2nd, 2026 : Edward

Recommended: Yes

The customer representative made changing my plan easy. I tried to do it myself in the middle of the night with no success. This is the best customer service that I've received in years. I am so old that I remember when the customer was king and number one priority. Sadly those days are long gone EXCEPT here at 1-VOIP where they still listen and quickly respond. I appreciate the fact that there was no confusion and unnecessary follow up calls. It is a pleasure to do business with intelligent people for a change. Thanks again and I am actually looking forward to my next customer service experience.

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Customer Service for real!

Number 271 : MAR 18th, 2026 : Brent

Recommended: Yes

Plenty of questions about moving from a landline to VoIP. 1-VoIP is priced competitively, has robust spam filters and most importantly has great customer service. The representative answered my litany of questions patiently and completely. Cannot wait to start using the service when the adapter arrives.

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Winner For Us

Number 270 : MAR 9th, 2026 : Ted

Recommended: Yes

Easy setup, easy porting, tons of features included. They just need a larger Whitelist. You can call Customer Service and talk to a real person in seconds. They respond quickly to Email questions. Would highly recommend over the "free" VOIP competitor.

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