1-VoIP Reviews - Page 4 of 29

4.8/5

Average Rating

Great Service

Number 253 : MAY 30th, 2025 : LJ

Recommended: Yes

So far only pros. They have gone the extra mile to explain everything so I could understand all the features. They were very patient as I had multiple questions. Very short hold times waiting for the service agent. Never had to answer questions asked by a computer before putting me through to a live agent. In summary, great service, able to answer every question I had, very respectful, got a human every time I called.

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Excellent Customer Service

Number 252 : MAY 22nd, 2025 : Rick

Recommended: Yes

I just started recently and the service works very well. When Skype dissolved, I needed to find a phone service. I actually like this better as I am able to connect with customer service for questions. I am in the Philippines a lot and need to call the US. And the calls seem very clear. I like the app also.

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Great Service!

Number 251 : MAY 19th, 2025 : Paul

Recommended: Yes

On several occasions, 1-VoIP went out of its way to resolve problems for me. I have been very pleased with them!

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Excellent Customer Service

Number 250 : MAY 18th, 2025 : Ashley

Recommended: Yes

I work for a small church and have helped them transition from an expensive big phone company to the 1-VoIP service. We signed up for 1-VoIP for a little over six months now. The customer service has has always been excellent. They recommended we use the Residential plan since we do not use phone service much. Recently I discovered a billing error, and they were very quick to rectify it. As I mentioned, we don't use it very much, but when I do it's been great. I'm able to use our phone at work (that they already had) with an adapter and I can also use the app on my mobile phone to make and receive calls from wherever I am (I often work from home). I highly recommend.

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Really great tech support

Number 249 : MAY 13th, 2025 : Lee

Recommended: Yes

Recently moved to a new state, took our 1-VoIP box with us, and somewhere en-route lost the 'Setup' sheet. Sent an email to the online 1-VOIP Technical Support mail address midday on a Sunday, and was pleasantly surprised to get an almost immediate response outlining what I needed to do, which I did and was up online in short order. Amazing tech support. Thank you.

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Reliable service, excellent support

Number 248 : MAY 5th, 2025 : Jordan

Recommended: Yes

I've been using 1-VoIP for my residential phone service for almost a year and have been extremely happy with their service. I had an issue when I ported my phone number, which they quickly fixed. I also had an issue last month where I wasn't receiving calls and didn't have a dial tone, which they fixed within minutes of me contacting them. I've found their service to be very reliable and their support is very responsive and proficient.

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Awesome customer service

Number 247 : APR 30th, 2025 : Marintha

Recommended: Yes

I just managed to finally get my number wrestled away from the original provider that we had for 30 + years. So I haven't used this long, but I have to comment that I am blown away by the level of customer service. Night and day difference from the other company! So glad I was told about 1-VoIP.

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Great service

Number 246 : APR 20th, 2025 : Charity

Recommended: Yes

Great service! Functions as it should and both customer service and technical support respond quickly and professionally. Very satisfied.

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Just Awesome

Number 245 : APR 15th, 2025 : Lee

Recommended: Yes

Replaced 10-year+ provider to get a new modem and call filtering/blocking unavailable with S*******alk. My Dad was getting 15+ Robo/garbage calls some days (I reviewed the logs). 1-VOIP is crystal clear, no more drop-outs and no more Robo/spam calls. Customer Service was top-notch in expediting my order and answering questions. US-based Customer Support that can converse without reading scripts!

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Awesome service

Number 244 : MAR 17th, 2025 : Michael

Recommended: Yes

I'm a military retiree and highly recommend this service to everyone. Army Strong! Get this service NOW!

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