234
User Reviews
4.8/5
Average Rating
98%
Recommended
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1-VoIP reviews are listed in chronological order.
Number 224 : JUN 19th, 2021 : Linda
Recommended: Yes
We're mostly pleased with this service. However, occasionally the call will drop for no apparent reason and we have to call the person back. We've recommended this service to our friends.
Number 223 : JUN 18th, 2021 : William
Recommended: Yes
Gets the job done. Only wish is that Voicemail had more options to send messages to. Can only do one email. SMS alerts would be nice.
Number 222 : JUN 17th, 2021 : Saj
Recommended: Yes
Have used this service for 4+ years and it works very good for me. I have had no issues with service at all, setup is done by company, so plug and play service.
Number 221 : MAR 17th, 2021 : Walt
Recommended: Yes
1-VoIP residential provides top notch voice quality and customer support at a great price. They don't offer a lot of features, but it does everything I need and they have a similar, more full-featured business service. They offer a free network box and don't require a contract commitment. I tried them out by forwarding my AT&T landline to a 1-VoIP number on my home PBX, to test the Nomorobo spam blocking. It blocked about half the spam calls. After a month, I ported my number over. There were a couple of glitches, but I always got a support person on the phone and a quick response by email, and everything got resolved quickly.
Number 220 : JUL 3rd, 2020 : Jim
Recommended: Yes
Outstanding all the way around, call their 24/7 support line and you get an American on the phone. They get your issue immediately and find solutions very quickly. Cannot say enough good things about this company. I asked the outstanding support person Justin "how can I help your company?" and came here on my own initiative to spread the word. Great sound quality, a portal that lets you block numbers, forwarding, etc. Great value you cannot go wrong!
Number 219 : JUL 1st, 2020 : Steve
Recommended: Yes
Highly recommended! 1-VOIP is the third company I have tried. It's been solid and customer and technical service have been outstanding. One gets a person on the other end from their Oklahoma center every time. When I started, I asked if I could try a temporary number before porting my Verizon landline. "Yes, of course!". When the the first Internet adapter stopped working after a year, they over nighted a new one. When I called to ask for a list of key codes, one was sent immediately. When I experienced some anomaly last year, technical support reprogrammed the Internet adapter remotely. The Zoiper softphone App is included with the subscription and I installed it on my Mac. When I traveled to New Zealand in 2018, I had trouble logging into the 1-VOIP site and making US calls. I wrote to Tech Support, who immediately responded: the problem was that repeated phoning from a foreign IP led to the IP being blacklisted. The tech immediately white listed IP and all was well. Call quality is excellent.
Number 218 : JUN 11th, 2020 : Julia
Recommended: Yes
A kind and patient man helped me set up my initial service questions which involved among other things: porting phone numbers, deleting my assigned 1-VOIP phone number and setting up a voice mail message. Thank you!
Number 217 : MAY 30th, 2020 : Linda
Recommended: Yes
The best customer support I have experienced. The first thing that impressed me is there was no wait time to talk to a live person. Very pleased. Voice quality has been excellent.
Number 216 : APR 15th, 2020 : Christopher
Recommended: Yes
The service is very reliable, especially compared to Vonage, which I used years ago. 1-VOIP's feature of being able to receive voice mail messages by e-mail is very useful. On only one or two occasions have I found the signal choppy, and on those occasions simply power-cycling the VOIP modem on and off corrected the problem. I didn't have to call customer service or do any complicated diagnostics. And their customer service is excellent - whenever you call, you reach a US-based person. Their rates are very reasonable.
Number 215 : MAR 29th, 2020 : Tom
Recommended: Yes
I switched from Verizon copper-wire service to 1-VoIP. Their service, including their customer service, is better in every way.
Disclaimer: The opinions, views and ratings expressed in these VoIP Reviews are those solely of the reviewer who submitted the review. Whichvoip.com does not necessarily agree with any of the expressed opinions, view or ratings.
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