1-VoIP Reviews - Page 2 of 30

4.8/5

Average Rating

Great service and product. Customer service is superb!

Number 289 : JUL 22nd, 2026 : Billybob

Recommended: Yes

I set up service for an older couple that needs a reliable system that has easily accessible customer support. 1-VoIP fits their needs well. Set up of multiple phones throughout the house was easy and works!

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Outstanding Service!

Number 288 : JUL 14th, 2026 : Wendi

Recommended: Yes

The representative was absolutely outstanding to work with. She was proactive in addressing my questions and consistently offered thoughtful ideas and practical solutions that made the entire process easy and stress-free. In a world where customer service has too often become a frustrating experience, the rep and the entire team at 1-VoIP are truly knocking it out of the park. Their responsiveness, expertise, and genuine commitment to helping customers stand out in today's marketplace. I'm especially grateful that 1-VoIP is a U.S.-based company that still recognizes exceptional customer service as a tremendous value-add rather than an afterthought. That level of care is increasingly rare, and it does not go unnoticed. Thank you to the entire 1-VoIP team for providing such an exceptional customer experience!

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Great tech support

Number 287 : JUL 8th, 2026 : Steve

Recommended: Yes

Tech support was very accommodating and fixed my issues in a timely manner. They have the features I wanted.

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The BEST!

Number 286 : JUN 26th, 2026 : Mike

Recommended: Yes

Been a 1-Voip customer for many years (I may have been one of the first). If any of my other vendors/suppliers/utilities were even half as competent and easy to work with, I'd be in heaven. Here's the deal: It. Just. Works.

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1-VoIP has been the best VOIP provider

Number 285 : JUN 23rd, 2026 : Wendy

Recommended: Yes

1-VoIP provided customer service via chat that I have not seen in a long time. I have talked to several people about different options. I felt the representative was looking out for me. Explained everything and what was needed from me. I did buy a phone from them. I might have gotten it a little cheaper, but I have been on the other end of the phone. I wanted the representative to get the credit. Thank you for taking care of me in less than 10 minutes! Have a great week, and Kudos to 1-VoIP. I am one happy customer :-)

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Great tech service & years of great VOIP

Number 284 : JUN 23rd, 2026 : Richard

Recommended: Yes

1-VOIP has been my VOIP provider for years with excellent service, sound quality & dependability. I had a minor bootup issue this morning (has never happened before) and tech support fixed it in a minute - very knowledgeable and quickly responsive. Priced great, very dependable. I love having VOIP that I can give the # so I'm not getting nuisance calls on my cell phone.

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Very happy with service provided!

Number 283 : JUN 4th, 2026 : Brenda

Recommended: Yes

Great service and customer service too! Highly recommend to anyone! And would use this service again if need arose!

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5-star rating is not high enough

Number 282 : JUN 3rd, 2026 : Jim

Recommended: Yes

I was looking for a Skype replacement. I live abroad and needed to call US numbers and receive calls from US. I compared many services and chose 1-VoIP. I cannot describe how pleased I am. The customer service staff is 10 star, especially senior representative Karen. I did have some set up problems but she stuck with me and eventually solved everything. Emails answered very quickly. And calls answered also without wait times. Transferring two numbers from Skype and Mink mobile was easy with their detailed instructions. So bottom line: for my purposes 1-VoIP is perfect and I can't recommend it highly enough. 5 stars is too little.

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Great Service

Number 281 : MAY 22nd, 2026 : Carl

Recommended: Yes

I called with a specific problem, and it was handled quickly and efficiently. I was satisfied with the result.

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Exceptional customer service over and over again

Number 280 : MAY 21st, 2026 : Vernon

Recommended: Yes

Once again, time after time, your customer service, sales, and support teams far exceed not only other providers, but also my own expectations. Very few companies today offer real human support without layers of automation, and even fewer deliver the level of care I consistently receive from 1-VOIP. Today I called regarding persistent spam calls and was looking for a way to reduce or eliminate them. Joseph was extremely kind, courteous, and proactive. He adjusted the necessary settings on my behalf to block the unwanted numbers. I'm genuinely grateful for his knowledge, his willingness to help, and the way he went above and beyond. Many providers would simply tell a customer to "turn the setting on" but Joseph took the initiative to make the changes for me, saving me the headache of logging into multiple accounts. I also spoke with Lesia regarding options and pricing for setting up a business/corporate account. She clearly explained the available plans and helped me identify the most cost-effective solution for my needs. Most companies focus on up-selling, instead, Lesia focused on what was best for me. That level of honesty and customer care is rare and deeply appreciated. In the end she set expectations of when my requests would be fulfilled. Much appreciated. 1-VOIP consistently treats me the way they would want to be treated, fairly, respectfully, and with genuine care. That is the most important quality a company can have, and it's why I remain a loyal and dedicated customer.

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