VYLmedia VoIP Review and Ratings
Consumer VYLmedia Reviews at WhichVoIP.com

Reviewers Comments:

July 2007 SunRocket goes out of business and services ceases to work. I had just paid for a 1 year subscription 3 months prior. Never saw the money. So after a lot of rigmarole I decided to move to VoipYourLife based on customer feedback & research. the Linksys SP2102 device arrived in less than 5 days and was easy to hook up. For the features offered you are getting a good deal if you look at other carriers. I have set up SIP Phones in Unix, Linux, and Windows with no issue what so ever. Wengo, XLite, SJPhone all work equally as well. However Wengo was the easiest to set up. If you have a good connection with a GOOD ROUTER to prioritize VOIP Traffic than the service works great. Customer service is always good. Now the only thing that scares me, is that now they are offering Annual Plans. To me this indicates a need for large amounts of fluid Cash to pay debts. This is the same thing SunRocket did before they went under. Maybe it is just Paranoia and Hopefully VLYMedia will be around for many years to come.

Reviewers Comments:

After barely escaping from Vonage with my original phone number, I was hoping (praying) that VYL would be better (although it is not possible to be WORSE than Vonage). I have been pleasantly surpirsed with VYL. The service is totally reliable and perfectly clear. I had one minor technical problem in the beginning, which was solved within 5 minutes of my first customer service call. VYL representatives are actually located in the USA so there is not language barrier. I think VYL is a godsent after suffering through the torture of Vonage. I am thrilled with the service, and the price is cheaper than Vonage too. I had to call customer service once or twice for non-technical issues, and there is NO extended hold time and they are very friendly and accommodating. Just a tip: If you want to get away from Vonage and avoid the termination fees, you should report your credit card lost or stolen. That's how I managed to get away from Vonage with my shirt still on.

Reviewers Comments:

VoIPYourLife is a great VoIP service. I encountered some clicking noises at one time over a year ago, and the customer service helped me take care of it right away. While the online account management is rudimentary, and doesn't offer much, the quality is great, you can always reach someone in customer service, and the price is right.

Reviewers Comments:

Definitely should be considered when looking for a VoIP provider. VoIP Your Life is a great service. I've had two other VoIP services and out of all, only VYL has provided consistent high quality service and pricing. While you can block up to 20 numbers, I do wish I could block more telemarketer numbers and such. Also, their support is not quite as 'polished' in the customer service department as say Vonage, but I can always get the help I need and they are always friendly and maybe that's a good thing! Overall, the price and service has fit nicely into my family's needs.

Reviewers Comments:

The equipments came quickly. The setup was easy enough. The Customer Service always answers your call right away and they ACTUALLY help you. Switched over after Sunrocket closed their business, and I am glad that I did. 2 extra virtual numbers are great for I have side businesses for which I can use those numbers. I did notice a slight delay, but it wasn't enough to be bothersome while I was talking. I have used it for a year now. All in all, this is a good service. I think I will stick with them.