Reviewers Comments:

I'm in Canada, and have been a VYL subscriber for 1.5 years... I'm very happy with their service. Our initial connection was problem free and call quality was great... Since our initial sign up we've had occasional bouts of less than optimal call quality, and a simple call to VYL's tech support solved all concerns promptly... I would highly recommend this VOIP provider

Reviewers Comments:

VOIPYOURLIFE is a great service for what you pay. Great Features, but the Best part is I can get an email notification on my SmartPhone/Cellular. Originally I was a SunRocket customer , until they gave their customers 1Days notice and shutdown. SunRocket had a great service but obviously did not review their Business Model/Finances closely enough to make it a long term endeavor. So Teleblend offered to take over their accounts after many people paid 2 years service in advance, "always a bad idea". Instead Teleblend offered a low cost rollover plan. Teleblend is possibly "THE WORST VOIP Provider" out there. Once rolled over to Teleblend it would not maintain a telephone call for more than 2 minutes. Now keep in mind that at that time I had an enterprise level vpn appliance & NEC VoIP phone that I was testing for a client which worked "flawlessly with my cable modem". So the issues with Teleblend were most definitely resource issues with there equipment and/or faulty equipment on my end. However the Gizmo was working when SunRocket was in business. Okay! Back to VOIPYOURLIFE. For a VoIP service this is as good as it gets. I am sure there are better but you get what you pay for. $$$$$$$$$$ Please consider using a GLBA/SOX/HIPAA compliant password with your admin account. Phreakers/Crackers love using your VoIP connection. Basically have an Alpha Numeric password that is a Sentence from your favorite book and/or author. Another great feature is the availability to use a SIP based telephone such as SJPhone or X-Lite , which are free to download. Use google to find them. Unless you want to invest in an Enterprise Class solution and spend 50K on a Cisco VOIP device , and $500 per month for a T1 line , this is as good as it gets. Here are some of the great features listed below. Caller ID Call Waiting Repeat Dialing Voicemail Access Voicemail Notification Via E-Mail Caller ID Blocking Disabled (Enable) Not currently enabled - *67 *68 Call Return Would call "your number here" April 24, 2008 at 8:36:51 PM (EDT) By Phone *69 None Call Forwarding Forwarded to "the number here" (Disable | Redirect) April 25, 2008 at 10:46:40 AM (EDT) By Web *72 *73 Speed Dial 0 Numbers (Add Number) - - *74 *75 Do Not Disturb Disabled (Enable | Schedule) Not currently enabled - *78 *79 Anonymous Call Rejection Disabled (Enable | Schedule) Not currently enabled - *80 *81 International Call Blocking Active (Disable) December 8, 2007 at 5:35:12 PM (EDT) By Web *82 *83 Call Filter 0 Numbers (Add Number) - - *96 *97 Blacklist 0 Numbers (Add Number) - - *98 *99 Caller ID Number Shown as "your number here" (Disable) March 17, 2008 at 3:33:19 PM (EDT) Forced Web Only Web Only Alternate Local Dialing Area Using US Dialing (Enable) Not currently enabled - Web Only Web Only DNIS Over ANI Disabled (Enable) Not currently enabled - Web Only Web Only Find Me Follow Me 0 Numbers (Requires Call Forwarding Disabled) Not currently enabled - Web Only Web Only Hunt Group 0 Users/Disabled (Add User) Not currently enabled - Web Only Web Only Privacy List 0 Numbers/Disabled (Add Number) Not currently enabled - Web Only Web Only Short Digit Dial Enabled (Disable) February 22, 2008 at 1:33:39 PM (EDT) By Web Web Only Web Only Voicemail After 30 seconds (Disable | Change Wait Time) November 19, 2007 at 5:37:04 PM (EDT) By Default Web Only Web Only Wake Up Call Disabled (Enable) Not currently enabled - "For those too LAZY to purchase an alarm clock"

Reviewers Comments:

I have used the service for months now. the quality is very good and network reliability has not been an issue at all. I don't use all of the features, but have no complaints about the ones I use. it wouldn't break my heart to spend a little less each month, but the old saying is true that you get what you pay for. Customer service is US-based and the reps actually know how to answer my questions. I haven't tried other providers, mostly because of the reviews I read on the internet from actual users. I picked voip your life because of the good reviews I found on and the fact that I didn't have to sign a contract. bottom line--this service has been great for me and I recommend to anyone reading that they give it a try.

Reviewers Comments:

Outstanding no frills VoIP service. Ordering was smooth, transition from Sunrocket was easy and fast. line quality is outstanding...much better than what I had with Sunrocket which I was also very pleased with. It is the only VOIP service I've had that has worked with my old fax machine without a hitch. I've not had a network outage since I've had the service. I've had Vonage, Comcast and Sunrocket and the reliability of VoIP Your Life is unparalleled with any other VoIP service I've had. My only gripe about VYL is the feature set is very limited compared to its competitors. We run a small business out of the home and with our previous provider we were able to use the virtual number to go to a separate voice mail for all business calls. This is not available with VYL. The virtual number goes to the same voice mail as the primary number. The member web site is very vanilla. Looks like it hasn't gone through a redesign in many years. It appears very antiquated especially if you are used to Sunrocket or Vonage member sites. Though this may be changing since the home page was recently updated. With that said, the UI is still functional and very easy to use. There is also no network outage forwarding...but they have proven that you don't need it. You will find better feature set for the price elsewhere, but if you are just looking for rock solid reliability, I would definitely recommend VYL.

Reviewers Comments:

After reading about Vonage and some of the others I was more than a little scared about trying this. Now I am so happy. Absolutely as reliable as any phone service that I have ever had and at half the cost. The calls could be louder but the sound quality is excellent. The bills are a piece of cake. My one PROBLEM, faxing, I have the line mostly for family calls and the occasional business fax out of my home office. If the fax is more than 5 pages, you will probably have an issue. I new this could be an issue going in. Sharp makes a broadband fax, might be worth packaging with this if you home office with any frequency. I wanted to share my 2 cents since this is where I made my decision. Sales staff was helpful and I was up and running in 4 days with a number I picked, haven't had a single problem beyond faxing. No phone calls to customer service, how much is that worth? Good Luck.

Reviewers Comments:

Expensive service. They messed up my invoice. Sent to wrong email address. blocked few international calling card toll free numbers. Paying a hefty service fee per month decided to switch to viatalk. The same number blocked in VoIPYourLife worked great with ViaTalk. Got my own device. With 8MBps downstream, 412KBps, Viatalk is flying. It took me a day to set up my device with one third of the service fee and 3 times more feature than VOIPYourLife. What best do you expect from Viatalk ? What more trouble do you expect from VOIPYourLife ?

Reviewers Comments:

I tried them for 3 weeks and had daily crashes of voip and network when ATA was before router. Calls lost my voice after 2 minutes of call regularly. I gave them 3 weeks to adjust and reboots almost daily. Service was very unreliable. Found this site looking for an answer to who has good service. Do not shop for the cheapest provider (voipcom) they are worse. You pay for what you get!

Reviewers Comments:

We had Vonage (twice) and dumped them finally. I found this company online (here actually) and decided to try them. They are great and here's why: Customer Service: always available, based in USA and they answer nearly immediately without having to go thru vm hoops. They are helpful and answer questions promptly, themselves-no transferring to other depts! This was a huge plus for us. International Calling: Reliable and great sound quality. Sound Quality: NO ECHOES! great sound, period. Ease of use: It's a no brainer, once it's connected you can use your regular phone/cordless. Features: Extensive feature list-music on hold or when you click over is nice and there's a do not disturb feature and a wake up call! They have a counterpart softphone also that can be downloaded onto your computer and you can use it just like your regular phone to answer and place calls with all of the features available. Everything is at your fingertips on the web and your voicemails can be delivered to your phone AND your email. Pricing: Fair and Reasonable-a good deal really. I may sound a little over enthusiastic, I never write things like this, however, I love a great deal and we're really happy with voipyourlife. I hope they're around forever! thanks-hope this review was helpful. lisa in phoenix

Reviewers Comments:

I had really bad experience with voipyourlife.com. I had to call technical service to set this up (which I didn't have to for my previous provider - I am quite familiar with these hardware and computer in general). That was acceptable. But the killer was when I tried to port my number, which they promised initially was maximum 2.5-3 weeks. I waited for 6 weeks with multiple calls and emails to follow up with customer service on the status of the number porting. They rarely reply to your emails, and when they do the answers are not good. The call quality started OK but my friends soon started complaining that they cant hear me (despite a 5Mbps internet connection - which I frequently test for speed). After 3 months, it was getting worse, so I thought enough was enough and discontinued the service. I got a complete bill though I disconnected after 20 days of the month. Then I thought what's the point in dealing with that customer service. The shocker was a month later, when they charged me again!!! I call them up again, and the rep agrees to not charge it again and sends me the confirmation mail. Now the confirmation mail reaches me with the next surprise - I have to ship the adapter back to them at my expense in 14 days or they will charge me another $100. How about that? I have been a tech guy all along. I have used just about everything internet offers and have dealt with various dealers and service providers. To be frank, this was one of the worst experience.

Reviewers Comments:

The international plan was the kicker for me, between my wife and I we talk about 30 to 50 hours a month international. we have family and kids everywhere. I am a designer of Carrier class VoIP and next generation telephony devices. While there user management GUI lacks any flare, the base features and management is functional and has been very reliable. It must follow the "kiss principle". no outages by this provider in 6 months of service. 1 or 2 dropped calls a month. has been as reliable as ma bell.

Reviewers Comments:

Voipyourlife is one of the of the best VoIP service provider. I tried ZingoTel which was alright for a while, but then they automatically changed my plan from Personal to Business and I ended up with a big bill, and I couldn't get my money back as everything DOES imply according to their contract. Before ZingoTel I had Primus, which was a bitter experience because they started charging for net works, and had a lot of billing problems. Voipyourlife is the first company that I have found provides very good customer service, a lot of great features and are very honest in their billing process.

Reviewers Comments:

This is our first voip phone experience...we will be in Boquete Panama for approximately 8 weeks and we wanted to have phone and internet availability where we are staying and we have had nothing but a great experience.. the clarity of the phone conversations is amazing ..we have made and received numerous phone calls from New York, Florida, California etc and have nothing but crystal clear calls.. no dropped phone calls.. everyone that we have spoke to back in the states said that it sounds like we are sitting right next to them. I did purchase a Panasonic DECT 6.0 digital phone before heading down to Panama. I don't know if that helped the clarity of the calls or not but this system has been excellent up to this point. If anyone is interested in the cat # of the phone it is KX-TG1032S.

Reviewers Comments:

Have had crystal clear calls through VOIP Your Life for over a year now. Setup and running within 2 days of getting the package in the mail. Customer service was very helpful. Service is feature rich and mostly reliable although there have been 3 or 4 times in the past year where there is no dial tone for half a day or so. Otherwise, the service has been exactly what I was looking for when I made the leap to VOIP.

Reviewers Comments:

A tech company that uses real, live, human beings to answer the phone after a couple rings and no automated system!!! A tech company whose employees are native english speakers so you can understand every single word they say!!!! Heart be still........ Those two elements alone were enough to convince me to use VYL. Add a rich complement of features like their virtual number (so family back home who aren't VOIP customers can dial a local number at their end and avoid ATT/QWEST long distance charges). The ability to track ALL calls online, (landline service requires you to get a subpoena for local calls if you need to prove they had been made) the ability to set up the features you want and disable the ones you don't (I want my answering machine to take the calls, not the computer), and a long list of features I can turn on or off as the need arises. I have no problem with Caller ID.... it shows up on my phone with names, so maybe it's a hardware handshake thing that's preventing people from seeing who is calling. My phone at home is a Uniden CLS 475-3 which is a three handset system that I can expand with a half dozen more. Works fine. I had a little difficulty setting up my system due to Qwest's customer disservice. Dealing with THEIR multi-layer automated system was a nightmare, but that's a whole 'nother story. I've had relatively clear transmissions, and no dropped calls. There has been a noticeable lag time between dialing and connecting, but you get used to it. (only slightly annoying, but I'll try the # trick). For cutting my phone service cost in half, I'm more than content with what I'm getting and what I'm paying for it. No commitments. Who cares what their website looks like as long as everything works.....and it does. This is a good company that understands the most basic concept of the service they provide: CLEAR COMMUNICATION