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Phone Power VoIP Review and Ratings
Consumer Phone Power Reviews at WhichVoIP.com

 
PHONE POWER VOIP REVIEW INTERACTIVE SUMMARY
Total VoIP Reviews 44 VoIP Reviews 34
Average VoIP Rating (4.6) VoIP Reviews 3
Recommended: YES 36 VoIP Reviews 6
Recommended: NO 8 VoIP Reviews 1
RETURN TO REVIEWS SUMMARY PAGE VoIP Reviews 0

 

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PHONE POWER VOIP REVIEW 44

Review Date: MAR 10th, 2010

OVERALL RATING: (5)REVIEWER:Gary
PLAN NAME:1 yr unlimitedRECOMMENDED:Yes
1st VoIP Service:No (Vonage)Ease of Ordering:
From Order to Install:5 to 10 daysLength of Service:3 to 6 months
Ease of Set-Up:Value for Money:
Features:Sound Quality:
Reliability:Customer Service:
Internet Connection:CableInternet Provider:Time Warner

Reviewers Comments:

Love the price! Been saving money with these guys for the last 6 months. Great for talking to my family in Seattle. Smooth sailing. No problems. Having my voice mail sent to my email works out perfect for my business. Excellent.

 

PHONE POWER VOIP REVIEW 43

Review Date: MAR 8th, 2010

OVERALL RATING: (5)REVIEWER:Rich
PLAN NAME:Residential unlimitedRECOMMENDED:Yes
1st VoIP Service:YesEase of Ordering:
From Order to Install:5 to 10 daysLength of Service:More than 6 months
Ease of Set-Up:Value for Money:
Features:Sound Quality:
Reliability:Customer Service:
Internet Connection:CableInternet Provider:Charter

Reviewers Comments:

Better service and features than we used to have on our home telephone. I have had to call customer service a few times to ask questions, and they are always on the ball. I like the many features others charge for, but Phonepower gives for free.

 

PHONE POWER VOIP REVIEW 42

Review Date: MAR 7th, 2010

OVERALL RATING: (4.9)REVIEWER:David
PLAN NAME:Residential and Small Biz FreeRECOMMENDED:Yes
1st VoIP Service:YesEase of Ordering:
From Order to Install:Less than 5 daysLength of Service:Less than 1 month
Ease of Set-Up:Value for Money:
Features:Sound Quality:
Reliability:Customer Service:
Internet Connection:FiOSInternet Provider:Veracity

Reviewers Comments:

Great tech. support through chat. He quickly pointed me to documentation in the knowledge base for using Belkin routers with their Grandstream device (IP conflict between the two). Had some trouble getting it to work through the Netgear Gig switch I had, but eventually figured it out. Great sound quality once I worked out these issues. Only had it since 3/3/2010, but very impressed! The 60 min. international is a nice perk as well, especially since US and Canadian calls are already included in the unlimited inbound/ 5000 min. outbound plan. I also bought the $79.99 pack which got me the Grandstream device and USB portable VOIP device for free since the $79.99 was deducted from the prepaid contract amount. Plan cost: $199.95 Regulatory Recovery Fee: $11.88 911 Cost Recovery: $11.88 TAX#1001 FSLS ($199.95 x 7.3%) $14.600 1.0 $14.60 Subtotal: $223.71 Total Taxes: $14.60 Total: $238.31 From this, I expect I'll be paying $38.31 next year since I got the second plan year free.

 

PHONE POWER VOIP REVIEW 41

Review Date: MAR 3rd, 2010

OVERALL RATING: (4.9)REVIEWER:Lance
PLAN NAME:2yr prepayRECOMMENDED:Yes
1st VoIP Service:No (ViaTalk)Ease of Ordering:
From Order to Install:5 to 10 daysLength of Service:1 to 3 months
Ease of Set-Up:Value for Money:
Features:Sound Quality:
Reliability:Customer Service:
Internet Connection:DSLInternet Provider:Time Warner

Reviewers Comments:

I recently signed up with Phone Power after i spent the last year with Via Talk. I just didn't have that good of an experience. I wasn't interested in spending as much money as Vonage was charging so i trusted the reviews for Phone power. Set up was fine... had a little issue with my connection at the beginning, but talked with the support team and they helped me do a little reconfiguring. Everything else has been great. There are a ton of features, sound is clear and the price is fantastic. I gave it a 4 on reliability only because i haven't been with the company long enough to give them a 5... I guess I will have to re-visit this in a couple months. Overall... I'm happy.

 

PHONE POWER VOIP REVIEW 40

Review Date: FEB 22nd, 2010

OVERALL RATING: (4.7)REVIEWER:Alan
PLAN NAME:Unlimited 2yrRECOMMENDED:Yes
1st VoIP Service:YesEase of Ordering:
From Order to Install:5 to 10 daysLength of Service:Less than 1 month
Ease of Set-Up:Value for Money:
Features:Sound Quality:
Reliability:Customer Service:
Internet Connection:CableInternet Provider:Brighthouse

Reviewers Comments:

I have had outgoing service for a week and full service after porting for 5 days. Setup was fairly simple as was hooking the adapter to my home internal wiring. After some minor tweaking call quality is easily as good as AT&T was but with more features. Support has been amazing both online and via email. Support calls are answered quickly and if the initial person cannot help it is quickly escalated to the next tier. Service is prompt and courteous. The technicians truly know their stuff. The phonepower website is excellent. Their FAQ section and support answer almost all the questions without even having to call. This has been a pleasureable experience. I wish product quality and support were equivalent other companies I have dealt with.

 

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