I know other have this Magic Jack and there service is good I don't know why I am having a bad time with this

Strange that a phone provider does not have a phone number. Sound quality bad, dropped calls, very poor customer service had me doing the same "repairs" many times. For the few times it worked good, it was not worth the effort. Completely unreliable. Customer serviced me weaken my computer firewall to "fix" the problem, but no change. You must notify them you no longer use the service, I was automatically billed and they would not provide a refund. I would highly recommend avoiding magicJack, it is not magic.

Setup - was easy BUT I had "issues" with other USB devices. Finally resolved by using an old Windows Laptop as my "Telephone Server", i.e. only running MagicJack on this PC. In the last several months, MagicJack has not renewed their inner connect agreement with the local telephone company (West Central Telephone of Sebeka, MN) in the community I live in. This means that I can't call anyone in Sebeka from my line. MagicJack didn't renew their inner connect agreement with a VOIP telephone company (Charter Cable TV) in Little Falls, MN. That means I can't call anyone who has telephone service with Charter in Little Falls. Including my best friend.

I have actually owned this device for about 2 months and have found it to be really useful as I travel a lot internationally. You get free unlimited calls to the USA and Canada. Its easy to set up, via usb and the call quality is great. Its on $20 per annum, definitely a great value for money. It has many features too such as caller ID, conference calling and voicemail. You Should get this!

definitely not ready for prime time. frequent problems--garbled voice- no ring when incoming calls come- callers can't here me- chat room customer service -- all problems ultimately solved by unplugging the magic jack for 2 minutes. sometimes works fine and is very cheap