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ITP VoIP Review and Ratings
Consumer ITP Reviews at WhichVoIP.com

 
ITP VOIP REVIEW INTERACTIVE SUMMARY
Total VoIP Reviews 40 VoIP Reviews 28
Average VoIP Rating (4.6) VoIP Reviews 11
Recommended: YES 38 VoIP Reviews 1
Recommended: NO 2 VoIP Reviews 0
RETURN TO REVIEWS SUMMARY PAGE VoIP Reviews 0

 

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ITP VOIP REVIEW 40

Review Date: FEB 6th, 2010

OVERALL RATING: (5)REVIEWER:David
PLAN NAME:UnlimitedRECOMMENDED:Yes
1st VoIP Service:No (Optimum Voice)Ease of Ordering:
From Order to Install:Less than 5 daysLength of Service:1 to 3 months
Ease of Set-Up:Value for Money:
Features:Sound Quality:
Reliability:Customer Service:
Internet Connection:CableInternet Provider:Optimium

Reviewers Comments:

I had the triple play for a year with Optimum, than the increased my price. I decided to switch my phone service to ITP for their unlimited plan. Turns out that not only is ITP cheaper, but the sound quality is much better with ITP.

 

ITP VOIP REVIEW 39

Review Date: JAN 6th, 2010

OVERALL RATING: (4.4)REVIEWER:Samuel
PLAN NAME:Premium UnlimitedRECOMMENDED:Yes
1st VoIP Service:YesEase of Ordering:
From Order to Install:Less than 5 daysLength of Service:1 to 3 months
Ease of Set-Up:Value for Money:
Features:Sound Quality:
Reliability:Customer Service:
Internet Connection:CableInternet Provider:Cox Cable

Reviewers Comments:

First VOIP service. Switch over from ATT (paying over $80 a month), now only paying between $26-$32. Sound quality is good, some times gets a little static for a few seconds. Have not got any service problems at all. Instant dial tone, and tone when phone is left on. Features are great, my favorites are the blacklist (stops annoying callers with a message saying "the number you are calling is no longer in service"), Follow Me (can set up 3 lines with different number of rings, I have it set up for 4 rings at home, 3 rings to a mobile phone, and 3 rings to another mobile phone so we never miss a call) and forward on no internet (in case power or internet goes down, you can still receive incoming call through a other number). In order to use these features you need to log on to ITP website, and enter the numbers you want to be used for all features. Setup was not free. its $29.95 for activation fees and $14.95 for shipping and handling. but i was also charged for the first month service of $19.99, which should be free according to ITP. Contacted ITP via email and it was refunded back 2 days after sending a email to ITP. Other thing is you will see to charges on every bill is $1.99 for ITP Line Fee, and $1.99 for E911 Recovery Fee. and of course FCC Universal Service Fee. Phone number porting took 5 weeks, it actualy would of taken 3 weeks, but I made a mistake in the LOA form. (ITP saids it can take up to 60 days to complete transfer) Customer service is only available on weekdays betweens certain hours. Emails are replied to in about a day. Have to pay extra for fax $9.99. But other then that the service is great and will not switch back to regular landlines any time soon.

 

ITP VOIP REVIEW 38

Review Date: NOV 18th, 2009

OVERALL RATING: (4.6)REVIEWER:John
PLAN NAME:500 minsRECOMMENDED:Yes
1st VoIP Service:No (SunRocket)Ease of Ordering:
From Order to Install:5 to 10 daysLength of Service:More than 6 months
Ease of Set-Up:Value for Money:
Features:Sound Quality:
Reliability:Customer Service:
Internet Connection:CableInternet Provider:Time Warner Cable

Reviewers Comments:

Two years of reliability,Only loss of service due to TimeWarner outages, Twice I had to remove power to the gizmo and modem and both times that restored functionality. Had 1 issue early on with slowed browser; tech emailled and called later and together walked me thru best setup of gizmo, router and modem. Have started no tickets since. I recommend ITP.

 

ITP VOIP REVIEW 37

Review Date: NOV 17th, 2009

OVERALL RATING: (5)REVIEWER:Elliot
PLAN NAME:Home OfficeRECOMMENDED:Yes
1st VoIP Service:YesEase of Ordering:
From Order to Install:Less than 5 daysLength of Service:More than 6 months
Ease of Set-Up:Value for Money:
Features:Sound Quality:
Reliability:Customer Service:
Internet Connection:CableInternet Provider:Cablevision

Reviewers Comments:

I decided to use ITP after reading the reviews here on this site. I have no regrets it. ITP has cut down my phone bill to a fraction of what I was paying the local phone company! PLUS I'm getting all the extras like caller ID, call waiting, call forwarding, call blocking, Voicemail and a whole lot more without paying extra for them! I didn't have any of that with my very basic plan with my local phone company and was paying 4 times as much. ITP has been great! Now I'm going to use it for my business as well.

 

ITP VOIP REVIEW 36

Review Date: NOV 16th, 2009

OVERALL RATING: (5)REVIEWER:Sam
PLAN NAME:UnlimitedRECOMMENDED:Yes
1st VoIP Service:No (Vonage)Ease of Ordering:
From Order to Install:Less than 5 daysLength of Service:More than 6 months
Ease of Set-Up:Value for Money:
Features:Sound Quality:
Reliability:Customer Service:
Internet Connection:FiOSInternet Provider:Verizon

Reviewers Comments:

My experience with ITP has been flawless. The setup was super easy, the shipment came really fast. The service worked straight out of the box. The service sounds so clear! NOBODY can tell I'm using voip on my line! I definitely recommend them.

 

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Disclaimer: The opinions, views and ratings expressed in these VoIP Reviews are those solely of the reviewer who submitted the review. Whichvoip.com does not necessarily agree with any of the expressed opinions, view or ratings.