I have experience to use VoIP, and already used for few years. After switched to this company, I found my phone 70% call in/out busy. I call to the tech support line, they only blame my internet is not stable. My existing Citi`s VoIP still connecting in my network, due to the contract until next month. It still running great. I am pretty sure the my Rogers internet is good. I will try to terminate the contract with italkbb and need to disscus with their service rep. avoid early termination fee. Their monthly fee is very attractive, that`s why I was trapped. I am going to stay with my existing carrier.

stay away iTalkBB.

it's same issue I got from Tulip (#68) who is also suffering same problem as I am and ITALKBB operation just like in China which is don't care customer(s) and illegal collecting money from my credit card account for more than 9 months. By law, the own number transfer to others then it will no longer provide service as FCC regulation but ITALKBB treat you as local resident in China. If everyone got same issue like me and Tulip then please come forward to fight with ITALKBB (Chinese company)

Stay away from ItalkBB. They charged premium deposit for the device and when I recently switch to other carrier, they would not refund my balance. Other carriers do not need to return the device. They would not close my account unless I return the device which I used more than two years already. Other carrier has much cheaper plan such as MagicJack. ItalkBB do not provide customer service. No one pick up the phone. I have to keep calling all the time. Do not use their service. They are like thief.