The below provides a quick overview of the user submitted reviews for RingCentral business VoIP phone service.
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Ringcentral are located in San Mateo, California and are a privately held company backed by established Silicon Valley based venture capitalists. Founded in 2003 it's core focus is on providing professional cloud based business communication solutions. In a nutshell, providing business-class phone service is it's bread and butter. Ringcentral also have a neat internet fax solution which is all software based so you can finally retire that old fax machine!
A selection of well-known companies that use Ringcentral services include Applebee's, TRUSTe, RocketLawyer, and Dessange. These companies are among ten's of thousands of businesses that rely on Ringcentral for business phone service needs. Below you will find reviews submitted by real users of Ringcentral phone services. We recommend using these reviews to help re-enforce any decision making but do not hinge the whole decision on reviews alone.
If you want to see every feature available in it's flagship phone plan then visit our comprehensive feature comparison page. Continue below for user submitted reviews dating back to 2010. Overall, Ringcentral have a high review rating and there is a good sample size to help in your decision making process. In particular, the volume of reviews has increased in 2013 with a high percentage of positive experiences. The following is a "taster" from a recent happy user comment.
...from my first contact to post sales to install to daily usage, RingCentral was there the entire way for me and my customer...
RingCentral reviews are listed in chronological order.
#137 : MAR 10th, 2014 : Nicholas
Pro's: Great "implementation advisers" that help throughout the transition and tailor the VOIP system to your company's needs. Endless customization and programming features. Con's: Hassle of making the "large" transition if using a standard phone system before and trying to hone in on the capabilities of this powerful phone system. Configuring internet correctly to run phone system properly (possibility of increasing bandwidth). VOIP phone systems is the future. Definitely makes your business more powerful and competitive. RingCentral has changed the capabilities of our company absolutely! Overall, couldn't be happier with the customization, user friendly, customer support (so-so - I think our company is very particular and demanding to how we want things done and wouldn't settle for less, and this is where they are use to settling with other customers). Mobile application has made large improvements and is awesome now, major cost savings in comparison to a lot of companies who have a bundled internet and phone service!!! Look into it!!! I know RingCentral has very competitive prices. Also, the faxing capabilities are awesome with RingCentral (our company is paperless and this has been a beautiful pairing with our business model). Overall, very satisfied and happy.
#136 : FEB 27th, 2014 : Roman
I don't think there is anything better than RingCentral out there. I am very happy with service options, sound quality, and customer service.
#135 : FEB 27th, 2014 : Pankaj
Very fast service, supportive assistance. Great support, easy to understand, usual follow ups, easy to connect, and very knowledgeable.
#134 : FEB 21st, 2014 : Jason
The sales rep was nice but the tech lie to you to lure you into their company, wasted over 2 hours of my time trying to setup phones when before I signed up they said yes they can set up the way I want (shared line appearance). One thing I hate is being lied to.
#133 : FEB 7th, 2014 : ARDYN
All is good although the sound could do with a little boost because when I speak to banks and customers they have a hard time listening to me.
#132 : FEB 7th, 2014 : Bill
Customer service was very nice and helpful, they took their time with me and were sure to explain everything slowly so that I could follow along.
#131 : FEB 7th, 2014 : Arsene
Hello, everyone I'm using Ringcentral for almost a year. I'm very happy with the service and also the customer service. I have nothing to say, I gave the review 5/5 for Ringcentral. I really recommend to any business with eyes closed. Thank. Arsene
#130 : FEB 7th, 2014 : Dale
The rep was very helpful and answered all questions. Called us when he said he would and did not leave us waiting.
#129 : FEB 7th, 2014 : Cheryl
This is the best company I have ever dealt with. I had a problem and after contacting them they solved it very quickly! Also, I was not on hold for an hour like other phone companies I have used previously. You guys are the best! Keep up the great job! We love you!!
#128 : JAN 17th, 2014 : Phyllis
I was disappointed that there was no toll free access for our conference call, but was told that toll free is coming. The calls went well. Thank you. Love RingCentral!!!!!
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