Reviewers Comments:

We switched from a traditional T1 PBX to Packet 8. Our monthly costs were $2,000 for service / hardware lease / long distance. We now have more features for only $400 per month. We have been using the service for four years, and in the early days there were issues with call quality / reliability. However, I cannot recall the last service issue we had.... which means it has been a while. We are very satisfied with the solution as it allows us to have a truly mobile workforce.

Reviewers Comments:

I use this in my business. We have three lines and the versatility along with the flexibility is infinitely better than what the old phone company was providing. Also the setup and configuration were incredibly simple compared to our in house phone system. As far as cost are concerned, it took less than 5 months to recoup the equipment and setup charges with what we saved on monthly phone service. The systems is great and the people have been nothing but extremely helpful. The only small issue we have is every now and then a call will drop but that is more the problem of the ISP than 8X8.

Reviewers Comments:

I have a busy insurance agency 6 phones, switched from Qwest to Packet8 and couldn't be happier.. I've had some issues with our initial configuration, the tech support people were easy to work with and got me running quickly. The features we got have been invaluable to my business. I would recommend them to anyone that has a good net connection. I'm using Comcast 12/2 business service and other than an occasional Comcast hiccup our phones have been solid

Reviewers Comments:

Packet 8 is sound with their technology and alright with their people. The price is not worth it though. I know of plenty other providers now who can offer me huge savings compared to Packet 8. Right now I am in search of the best deal but if I were you I would avoid Packet 8 and their high prices.

Reviewers Comments:

I was unsure of Packet8 at first because they have no advertising on TV or anywhere but the internet. Plus they had telemarketers calling by business 5 times a day each with a different quote , different pitch But after so long I said why not , I tried out the 30day trial period and just love it! I get free features like Conference Bridging I use often, and also Music Messaging on hold there is around 21 features that come with the service. My calls never get dropped and I can call anywhere I want with the Unlimited plan. Some people have horrible experiences with this company but I really think they probably don't have a good net connection because it works great for me.