SpectrumVoIP Reviews - Page 7 of 10

4.5/5

Average Rating

Great Service

Number 35 : JUN 20th, 2019 : Monica

Recommended: Yes

The installation of our new phones went like clockwork. Our installers were both great. They arrived on time, did our install and our phones weren't down but for a minute while he switched everything over. So far I'm happy as a clam!

Comment on this review >>

Great job by a professional installer

Number 34 : JUN 13th, 2019 : Joey

Recommended: Yes

Great job by the tech when installing our Polycom Conference phones and our Zoom Room equipment. He was very knowledgeable and very professional throughout the entire process.

Comment on this review >>

Outstanding customer service

Number 33 : JUN 12th, 2019 : Cindy

Recommended: Yes

I had the pleasure of working with the tech's at Spectrum VoIP and they were very pleasant and helpful. I am a bit old school and they were a tremendous help in training me on the phones. They extended their willingness to be of help anytime I needed them, both offered outstanding customer service.

Comment on this review >>

Quality and Professional

Number 32 : JUN 10th, 2019 : Ben

Recommended: Yes

The rep at SpectrumVoIP was very helpful and prompt! The commissioning was simple and any changes we needed, he handled very quickly. We are very pleased with the quality of the phone calls and the ease of use via the portal. Would recommend them if you're looking to update your current phone system.

Comment on this review >>

Great Service

Number 31 : JUN 7th, 2019 : Robert

Recommended: Yes

The Service Manager was very professional and personable. He worked through lunch and got our system up and running before 3:00 pm. I would recommend his service to everyone.

Comment on this review >>

Great Customer Service

Number 30 : JUN 7th, 2019 : Ashley

Recommended: Yes

We had an amazing customer service rep. Not only did they connect my phones but also fixed the microphone on my computer so I could effectively conduct my meeting without echoing from being logged in to two places at once. Amazing and I am truly happy with the customer service.

Comment on this review >>

Outstanding Customer Service & Knowledge

Number 29 : JUN 7th, 2019 : Starla

Recommended: Yes

Went from analog to VOIP for the 1st time and our reps were 10000% awesome! They made sure we understood the phones and the services provided. Every single time there was a small hiccup (user errors mostly), they provided an immediate response and things were fixed within micro minutes. Could not ask for a better team than these guys - who also helped with setting up a new law office in our 2nd office in Fort Lauderdale. I did not even have to be there they were so efficient. Glad to have them helping my team. Thanks guys!

Comment on this review >>

PRESIDENT

Number 28 : JUN 6th, 2019 : NOLA

Recommended: Yes

I am so impressed with the features and I am saving a lot of money! The job went smoothly and the rep explained everything where I can understand it quickly. Very happy.

Comment on this review >>

Great service

Number 27 : JUN 5th, 2019 : Houston

Recommended: Yes

Great service so far. The tech who came out did a great job! Easy to work with! He was professional and knowledgeable.

Comment on this review >>

So Thankful for the Help!

Number 26 : JUN 3rd, 2019 : Brandi

Recommended: Yes

Our office just recently moved and in the process switched phone providers to Spectrum VoIP. As we all know, moving is incredibly stressful in itself, as far as trying to get all systems up and running and get back to being able to operate business. Their rep was a lifesaver to us when it came to getting our phone system set up and working the way that we need. The rep spent over two (2) hours on the phone with me going through each item in detail until our phones routed exactly how we wanted, looked exactly how we wanted, etc. After taking the time to understand how our office works, the rep was able to offer suggestions for the phone setup that I never would have even thought of. Their help and commitment to seeing the project through was the one bright spot in an otherwise stressful time of transition for our office.

Comment on this review >>