RingPlanet Reviews - Page 2 of 4

1.5/5

Average Rating

Predators of Elderly

Number 26 : DEC 28th, 2021 : Andy

Recommended: No

These predators prey on elderly - scaring them about losing their AT&T service and then hassling them, calling every day until they choose their service. These people are evil and their practices should be better regulated. I don't know how anyone at this company can sleep at night. Evil.

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Very dishonest

Number 25 : DEC 2nd, 2021 : Glenn

Recommended: No

They say they are AT&T but they aren't, they give you a low price then jack it up with fee's and taxes. They are one of the most untruthful companies I have ever done business with. As soon as my agreement is up I will be done with them. I would not recommend this company to anyone I know.

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RUDE!

Number 24 : JUN 10th, 2021 : Fed Up

Recommended: No

Totally rude customer service! Once they've got your phone number, the ugly service begins. Customer representatives (three different people) talk down to you and will instantly argue with you. No time for this BS! Goodbye!

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This company sucks, do not go with them!

Number 23 : MAY 10th, 2021 : ANGIE

Recommended: No

This is a digital phone service so if the weather is bad or the towers go down you have no service. They do not have 24 hour customer service, based out of California, they are not friendly and will not help you at all! I will never use this company again. Had I known it was a digital service i would have never switched. Elderly people are just out of luck if they need a phone and this company could not care less!

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This company sucks!

Number 22 : MAR 15th, 2021 : K

Recommended: No

This company called my elderly mother in law to switch HER phone service, but asked for me. When she repeatedly told them she was NOT me, she was badgered to switch anyway and was sent a package she was told she HAD to take, again with MY name on it. After many times of refusing service from these people, I received a bill, in MY name for the mother in laws phone service at a place I do NOT reside. When I called customer service, the lady on the line screamed at me that I had authorized it. Every time I tried to explain I didn't authorize anything and never spoke to anyone regarding long phone service, she kept screaming over me that I had authorized it. THIS COMPANY SUCKS AND THEY ARE TRYING TO TAKE ADVANTAGE OF THE ELDERLY. Someone seriously needs to adjust some business practices. These people should be ashamed of themselves. From the lying salesperson who badgered and scared a sweet old lady into taking something she didn't want, to the hateful stupid woman in customer service, these people are awful.

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GARBAGE

Number 21 : JAN 11th, 2021 : Rainy

Recommended: No

Charged us after we CANCELLED THE ACCOUNT. Was hung up on 5 times trying to talk about the bill. Conveniently disconnected after I gave credit card information.

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Horribly dishonest scammers.

Number 20 : JAN 5th, 2021 : Concerned

Recommended: No

DO NOT use this company. They lied to get our business and then messed up our phone lines. The VOIP system never worked and we could NEVER get in touch with anyone. When we did finally get in touch with someone they couldn't help or give answers. Just always said they would call back and NEVER DID. WE cancelled multiple times, but they continued to bill us even though we switched our phones back. Now they want us to pay 3k for services we never used. This is the biggest scam I've ever seen and we are reporting them to the consumer services and the federal trade commission because we know we can't be the only ones. You can't deny people a right to cancel and then continue to bill them when they have asked to be let out of a contract. What con artists.

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If They Call Say No and Run Fast!

Number 19 : SEP 3rd, 2020 : Ortilia

Recommended: No

I am so happy I came here to read the reviews before signing any DocuSign Documents. They have been calling me multiple times and when I finally answered they claimed to be my current AT&T provider, claiming they're changing our rate to almost a third of what we are paying now. All sounded too good to be true, but I believed them until they transferred me to another sales person who was supposed to be a supervisor to seal the deal. I told them to call me back because I didn't have my computer up and running to view my emails. Thank goodness I decided to do research into the company and found this site. It reassured me that they were a fraud and full of BS. When I told the fake supervisor that they should have all of my information since they were AT&T, she said that only corporate has it and she didn't want to call them when I could just give it to her. She was very upset that I wouldn't just give her my email so that she can send me a contract to sign while she was on the phone with me. She then said that she will call me back in two hours, but instead called the next day and I told her that I was working so she asked me to call her back and just ask for her so that I can finish signing up with their service. Her mistake was telling me her companies real name and saying that they were a sub-contracted company with AT&T. This site has helped me stay clear of this SCAM!

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Scammer

Number 18 : JUL 10th, 2020 : Landline user

Recommended: No

These people try to scam you. They have nothing to do with AT&T. The box they try to give you is like a magic jack box at Walmart. Those don't work either my brother has one it sucks they barely have a phone half the time.

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STAY AWAY. NIGHTMARE THAT LASTS 2 YEARS!

Number 17 : JUN 19th, 2020 : CHRISTOPHER

Recommended: No

The whole experience is a nightmare that will not end for 2 years as they will not let you out of the 2 year contract no matter how horrible the service. Was sold on how much lower my bill was going to be than Spectrum. Yes the base charge is cheaper, but after all there non-disclosed charges and equipment it is not only higher but horrible! Horrible service and equipment...stay away!

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