RingPlanet Reviews - Page 2 of 5

1.4/5

Average Rating

Never get service from this shady company

Number 32 : OCT 27th, 2022 : Jason

Recommended: No

I have no pros for this company and the con of it I tried the service it was pure horrific you could not even talk on the phone only 15 minutes then it cuts you off and make terrible noises, the other person could not even hear me.

Comment on this review >>

Ripped off my elderly parents

Number 31 : SEP 30th, 2022 : Chris

Recommended: No

Ripped off my elderly parents by convincing my 80 year old dad that they were part of AT&T and he needed to "upgrade" to digital. Service is horrible, hardly ever works and works badly when it does. Hang up if they call you. Zero stars!

Comment on this review >>

0 out of 1,000,000 stars

Number 30 : SEP 26th, 2022 : Andrew

Recommended: No

Scammed into contract, terrible customer service through out the contract. Happy to be leaving, bad customer service.

Comment on this review >>

The most Horrible customer service ever!

Number 29 : AUG 26th, 2022 : Dori

Recommended: No

This is the worst company ever, they prey on the elderly, tell them their service is part of AT&T and they need to change over because the Internet is taking over and you will lose your landline, it will be cheaper too. My 89 year old mother made the change and has had nothing but problems since. Sometimes your phone won't ring, just go straight to voicemail, but when she tries to pick up her voicemail they say her PIN number is wrong, so she can't get her messages. She decided to change over to another company and now RingPlanet won't give the new company any information to make the change and they won't give her phone number back that she has had for over 20 years. I tried calling them myself but the girl at customer service wouldn't even let me talk, she would just talk over me, then when I got upset and ask her to stop being so rude and let me talk she hung up on me. Do not use this company for your home or business.

Comment on this review >>

DO NOT RECOMMEND!

Number 28 : AUG 19th, 2022 : Candice

Recommended: No

They misled my neighbor who allowed them to take his AT&T phone number. The service was not working so he decided to go back to AT&T service. We have had to start all over and create a new service with AT&T for his phone number, the problem is retrieving the phone number that he has had for +60 years from Ringplanet. AT&T needs the account # and Pin #. Ringplanet provided information but it's not working and they are extremely rude and not helpful. I have yet to resolve this and they don't care and I have been hung up on twice. I'm sure we'll get it resolved but it has been very frustrating. Make sure to ask all questions before switching over to another phone service. It's not easy to go back to an old service unless you're willing to change your phone number.

Comment on this review >>

Scammers, they call 3 x per day

Number 27 : APR 20th, 2022 : Elishia

Recommended: No

These scammers keep calling every single day and sometimes 3 x per day. They have asked for several people that no longer work for our company, but they still keep calling and are very persistent even after you tell them "we are not interested" they keep calling. I was reading the reviews and these reviews sound about right.

Comment on this review >>

Predators of Elderly

Number 26 : DEC 28th, 2021 : Andy

Recommended: No

These predators prey on elderly - scaring them about losing their AT&T service and then hassling them, calling every day until they choose their service. These people are evil and their practices should be better regulated. I don't know how anyone at this company can sleep at night. Evil.

Comment on this review >>

Very dishonest

Number 25 : DEC 2nd, 2021 : Glenn

Recommended: No

They say they are AT&T but they aren't, they give you a low price then jack it up with fee's and taxes. They are one of the most untruthful companies I have ever done business with. As soon as my agreement is up I will be done with them. I would not recommend this company to anyone I know.

Comment on this review >>

RUDE!

Number 24 : JUN 10th, 2021 : Fed Up

Recommended: No

Totally rude customer service! Once they've got your phone number, the ugly service begins. Customer representatives (three different people) talk down to you and will instantly argue with you. No time for this BS! Goodbye!

Comment on this review >>

This company sucks, do not go with them!

Number 23 : MAY 10th, 2021 : ANGIE

Recommended: No

This is a digital phone service so if the weather is bad or the towers go down you have no service. They do not have 24 hour customer service, based out of California, they are not friendly and will not help you at all! I will never use this company again. Had I known it was a digital service i would have never switched. Elderly people are just out of luck if they need a phone and this company could not care less!

Comment on this review >>