Ooma Reviews - Page 4 of 5

3.8/5

Average Rating

Good quality VOIP from Ooma

Number 12 : MAR 21st, 2013 : Jerry

Recommended: Yes

I was able to get Ooma up and running with very little trouble. I have a cordless telephone. Even though I use DSL, after some very basic wiring I was also able to feed my phone dialtone to the rest of my house wall jacks to use my old reliable wired telephones and fax machine. (DSL comes in on the red/green pair, and dial tone goes out through the yellow/black pair.)

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Positive performance

Number 11 : FEB 23rd, 2013 : George

Recommended: Yes

Better sound quality than AT&T. More features. More options. Saved $50/No. With basic service or $40/Mo with premier service.

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Excellent Quality and Service

Number 10 : FEB 19th, 2013 : Stuart

Recommended: Yes

I dumped Comcast when they said that I would have to bundle my phone with their internet services or it would triple my cost. This in 2007 and I found Ooma. I was skeptical at first because of the initial cost, but I am glad that I made the choice. I have never paid another fee for my home phone since. I am not sure why others are paying fees on their usage, but I don't have any costs now. The phone service is excellent and have never had any dropped calls. I highly recommend them to all of my friends.

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Ooma has really improved quality

Number 9 : JAN 25th, 2013 : Rod

Recommended: Yes

Ooma has greatly improved their service since I first used it which was more than a year ago. Their voice quality is really better than any of the land lines I have used due to their HD Voice technology. The main thing I should point out is the fact that you have to activate your Telo unit BEFORE you plug it in or power it up. The reason is you call them to provide your information, they activate the unit so when it powers up it syncs up and is able to communicate while booting up and coming online to provide the voip service. They provide a premium service free which gives you a couple of months to play with all of their services of which there are many. If you decide to keep their premium service, it's about 10 bucks a month. If you don't, all you pay is 4 dollars for the costs associated with 911. I have used Primus and VYLMedia which was quite good when it came to getting technical support in a short time period. They both use similar gateways whereas the Telo device is a separate unit sold at a fairly high cost but it pays off in voice quality, service options and lower fees which are enough to pay for the unit over a 2 year time frame. Best Voip phone service I've ever used although your internet provider can and does provide problems whenever it goes down.

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Nice service!

Number 8 : DEC 23rd, 2012 : Val

Recommended: Yes

This service requires proper setup, that may be not easy to do without some help from their customer service. After adjustments all poor quality issues dissapeared. Great features are black lists and call forwarding to cell phone. Disappointing is a doubled amount of taxes after only one year.

VISITOR/PROVIDER FEEDBACK:

Tom (10/15/2013) : Did you have many problems using Comcast??

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Cheapest and Best VoIP I have ever used

Number 7 : OCT 14th, 2012 : Shankar

Recommended: Yes

I purchased Ooma after referral by my colleage, when I was looking for trouble free, excellent voice quality, VoIP service. Ooma fulfilled all my needs. The service is superb.

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Great Service

Number 6 : SEP 23rd, 2012 : Brian

Recommended: Yes

It took 15 min to get up and calling and I had my old number ported in 5 days including a weekend.The customer service people cut me a deal on 1 year of Premium service and a free porting of my number for $99.00. The call quality is great and I am glad to have made the move to VOIP.

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The service is excellent

Number 5 : SEP 4th, 2012 : Sherman

Recommended: Yes

The only cost involved is the purchase of a router and monthly taxes for basic local and long distance service.

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OOMA

Number 4 : JUN 4th, 2012 : Gary

Recommended: Yes

The only problem I've ever had is an occasional Telo hangup that requires a power reset to reboot the box.

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Ooma Review

Number 3 : MAR 28th, 2011 : Dave

Recommended: Yes

I've had Ooma for about 2 months now and couldn't be happier. I bought the Ooma Telo at Best Buy on sale for $200, brought it home and had it setup with a temporary number within 15 minutes. I used the temp number until I was satisfied with the service and then had my number ported over which took about 2 weeks, which is typical. No hassels, handled very easily. I have the ooma plugged into a wall outlet so it is used through the house on all phone jacks and works awesome. No clarity issues, never a dropped call, very dependable. I make all calls within the US and my cable speed is 20 up and 2 down so it works great. One thing I wish they would make better is I do not like call rude (waiting) and it would be nice to have the option to turn that off from the admin dashboard but I had to contact support to make that change. I give this equipment a very high rating. I selected to opt out of the premier package as I just don't need it so my phone bill is now under $4 a month to the feds for taxes - I'm serious, how can you get any better than that! Any questions or concerns? Don't hesitate to buy this.

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