magicJack Reviews - Page 9 of 18

2.7/5

Average Rating

OK service

Number 99 : FEB 5th, 2016 : ROBERT

Recommended: Yes

Sometimes calls drop or disconnect and the quality is bad sometimes. I like all the options I can do with the web connection. Over all for the price it cannot be beat.

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Excellent for 15 months, followed by disaster

Number 98 : FEB 5th, 2016 : Dale

Recommended: No

Magicjack was truly excellent for the first year of service. We renewed for another year and all went well for 3 months. Problems occurred and customer service asked us to go through extremely complex operations to try to restore service several times. Working diligently through their instructions, we were not able to restore service. After several calls to them, they blocked us from contacting them again. We will never recommend anyone to use Magicjack.

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MagicJack has come a long way.

Number 97 : FEB 5th, 2016 : Roger

Recommended: Yes

Having used Magicjack for several years, the system has proven better each year. Now I dare say the list of services competes well with most others while the cost to consumer can simply not be beat.

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Bob's MagicJack Net

Number 96 : FEB 5th, 2016 : Bob

Recommended: Yes

We have family outside the USA. With the initial low purchase and service cost plus the 5 year very low service cost, it's cheaper than calling them via a VoIP provider. For $20 a year for all you can yack for 5 people... it's great! Even with a few more glitches than our two previous VOIP providers. Of course the more and longer phone calls, the more glitches. The increase in glitches was lower than the increase in the number and length of calls.

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Cheap and easy.

Number 95 : FEB 5th, 2016 : Mike

Recommended: Yes

I paid $155.00 for 5 years of service, which comes out to $2.58 per month for all calls in the USA, Canada and Mexico. Not a bad deal at all.

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Works great

Number 94 : FEB 5th, 2016 : Ron

Recommended: Yes

I use Magicjack for home phone service and have the app on 3 smartphones for use in WiFi hot spots. Between my wife and I we've been able to reduce our $200 monthly phone bills to approximately $300 a year. The VoIP service costs about $30 a year. Recommended for anyone that wants to cut down their phone bill.

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DONT USE MAGICJACK!

Number 93 : JAN 23rd, 2016 : DALE

Recommended: No

I had magicjack for a year starting in early 2014 and renewed the service in early 2015 after having excellent service for the several months I had magicjack. In April, 2015 I could no longer make calls and worked with customer service to try to correct the problem. Magicjack customer service was AWFUL and showed little desire to retain me as a customer. I asked Norton Security to help and they evaluated the magicjack system connected to my computer. They were very helpful and after looking at different aspects of the problem, said the magicjack system is defective. It is January, 2016 and I have not been able to make a call on magicjack since April, 2015. My advice is to stay away from magicjack!

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It has become "Less Reliable"

Number 92 : NOV 16th, 2015 : Slingshot2

Recommended: No

This device has no customer service.........absolute NONE! It started out 3 years ago as a reliable primary phone service for a retiree living on a frugal retirement plan of just under $2,000/mo for the rest of my life. But I need to have reliable services, which MagicJack seems to be unable to provide.....as they upgrade?

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MagicJack now ignoring Mac users.

Number 91 : NOV 15th, 2015 : John

Recommended: Yes

I've had my MagicJack for over 5 years and it has been good value. On occasion it is a bit twitchy as it can cut in and out as well as become garbled depending on where you're calling. My biggest complaint is that it no longer works since I upgraded to the latest Apple operating system OS 10.11.1 and MagicJack is not acknowledging the problem. They only say that they're working on it. There is no acknowledgement on their website. Furthermore I just renewed for 5 years at a cost of $120 and can't use my MagicJack until this is fixed. I would not recommend this until the fix for Mac OS 10.11.1 is completed.

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Poor customer service!

Number 90 : NOV 3rd, 2015 : Michael

Recommended: Yes

I have had Magicjack for almost ten years and not many problems. Recently I can dial out, connect with my party and hear them very well......the BIG PROBLEM though is that they CANNOT hear me! Customer service is no help so far. My phone has been inoperable for several days and no help is in sight.

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