HughesNet Reviews - Page 9 of 9

2/5

Average Rating

Number 6 : JUL 10th, 2009 : Rugero (TN)

Recommended: No

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Number 5 : JUN 19th, 2009 : - (FL)

Recommended: No

DO NOT buy from this company! I ordered the service believing it was faster than DSL. I still had my normal service attached and Hughes Net was considerable slower. On top of that the connection when everyone is on is extremely slow; less than dial up. I cancelled my service and it is getting worse. Even though I was well within my trial period they are trying to charge me $350.00 for "charges" associated with your account. Good luck with trying to get your money back with the multiple layers of "customer support" where none of them can do anything and they refuse to let you talk to someone who can refund your money. Go straight to your credit card company and file a fraudulent case against them. It will take awhile but you will get your money back. Again. STAY AWAY from this company and their product. You will NOT get what you expect and they will definitely take your money, with or without permission!

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Number 4 : FEB 12th, 2009 : John (IL)

Recommended: No

I have had Hughesnet for 9 months now and if I have had good service for 2 months might be stretching it some..I either have slower than dial up most of the time or lately for 6 days haven't had any internet service to speak of at all cause it can't connect to TCP..Haven't had any luck with their tech support either..I would rather have dial up then Hughesnet cheaper and better internet service.I have had trouble with them since I ordered service from them..

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Number 3 : JAN 24th, 2009 : Grahase (AR)

Recommended: No

The Hughesnet satellite service is horrible, their repair technicians don't know what they are doing. I'm out as soon as my contract is up!!! DO NOT SIGN UP WITH THEM.

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Number 2 : DEC 7th, 2007 : Marty (SC)

Recommended: Yes

This is the way to go if you can not get anything else except dial-up. Biggest problem is the amount of data allowed per day. Forget lengthy "You Tube" or any other video down loads. About fifteen minutes is all you can have before being cut off to a much lower speed. Most users seem to be dissatisfied with Hughesnet but I found some of the problems are beyond their control, like web problems or even your own computer system.

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Number 1 : NOV 12th, 2007 : Rick (TN)

Recommended: No

Have had problems configuring the Hughes.net email system to the Outlook Express. Once I log off my computer, I actually have to power down to make the Hughes/Outlook system come back. Customer service involves a person in another country miles away who speaks heavily accented English. Go with cable.....

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