CallWithUs Reviews - Page 2 of 2

4.1/5

Average Rating

Using Their Services Happily

Number 10 : DEC 8th, 2017 : Albert

Recommended: Yes

Shame the VPN costs money but I guess at these rates there can't be many free extras. I love the echo test!

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Stole my Money and Closed my Account

Number 9 : SEP 5th, 2017 : Darryl

Recommended: No

I've been trying to use my account for months to no avail. I just finally logged in and it says my account has been deactivated. No one ever told me that the account could be or would be deactivated for any reason nor did anyone state that calls had to be made every 3 months. I contacted the Callwithus representatives via email 4 times and got NO response. I've been trying for months to reach someone there. They STOLE my money. AVOID THIS COMPANY!

VISITOR/PROVIDER FEEDBACK:

VoIP User (November 6th 2019) : All you have to do is email CallWithUs support and they will unlock your account. It's happened a couple times to me when I've gone a few months without using the service. They've always unlocked my account quickly (less than 1 hour) without a problem.

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Poor call quality, poor customer service

Number 8 : OCT 8th, 2016 : Jake

Recommended: No

The owner/customer support person is very rude and doesn't care about customers. Never a hello, please, or thank you, but profusely condescending. The "doc" for the API and the API itself are horrible too. Call quality is poor, there are trunks you have to manually exclude because they rarely terminate calls successfully (but you get charged for the call regardless.) All in all, I wouldn't recommend. Especially when other, more established competitors offer a far superior and more professional service for not much more money.

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Awesome no-BS SIP provider

Number 7 : APR 15th, 2015 : Charles

Recommended: Yes

CallWithUs is really great. I've been using their service personally since 2007 for SIP to PSTN calls. I have had success making calls using Linphone on Linux, Acrobits on iOS, Telephone.app on OS X, and with a Grandstream HT-286 device.
Support has always been helpful in the few cases when I had issues with the service. Call quality is great and latency has not been a problem. The web interface is simple and functional.
CWU allows funding your account balance in small increments and with multiple payment methods (now including Bitcoin). A little goes a long way with this economical service.
CallWithUs has provided a reliable, high-quality service for me over the years, and has only gotten better. I recommend them.

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5 years of madness

Number 6 : NOV 15th, 2014 : Shawn

Recommended: Yes

I have spent 5-6 years with Callwithus and the support guy is a madman. He does not seem to care about customers and cut me off because I demanded a refund for a mistake they made. I asked him if he didn't have a bible to change from being a jerk after 6 years and he said he is an atheist and terminated my account. Good service but madness with the customer service guy so be careful.

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CallWithUs Review

Number 5 : OCT 31st, 2010 : Bruce

Recommended: Yes

Have used Grandstream BT100, iPod with Linphone, PC laptop with no problems.

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CallWithUs Review

Number 4 : AUG 25th, 2009 : Roger

Recommended: Yes

Best rates available. Plenty of features. Great service provider

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CallWithUs Review

Number 3 : AUG 23rd, 2009 : Samy

Recommended: Yes

Got their service for my outbound calls. Works great. Call quality is better than PSTN or other voip providers. Totally reliable.

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CallWithUs Review

Number 2 : NOV 15th, 2008 : Shanti

Recommended: Yes

We have been getting our home DID from callwithus (with a Trixbox server) for about a year. It has been trouble-free. There was only one time I've had to email them, and while I forget what the underlying issue was, I remember their response was prompt and they either fixed the problem on their end, or told me how to do so on mine. Their website is somewhat could be better laid-out and certainly could be more attractive, but it's functional. I'd recommend this provider.

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CallWithUs Review

Number 1 : JUL 6th, 2008 : Larry

Recommended: Yes

CallWithUs is a smaller VoIP provider which provides great service at great prices. It's a plan which gives you the freedom to select and provide your own telephone adapter, softphone, or other VoIP device. The benefit is well worth it. The rates are fantastic, and there are no minimums and NO monthly fees. If you wish to purchase an inbound number, those are available too, or you also have the freedom to use a DID number from elsewhere at no extra cost. The website does not look fancy, but that's misleading. CallWithUs emphasizes providing good, reliable, economical service, rather than looking flashy.

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