BasicTalk Reviews - Page 4 of 8

3.1/5

Average Rating

Great service, low price

Number 50 : FEB 5th, 2016 : Larry

Recommended: Yes

Pro's: BasicTalk is Vonage minus many features. Most of those features, I don't miss. Service is excellent, reliability is excellent. Use a "Y" splitter on the phone cord to plug into the phone wiring system of your home to activate all phone outlets throughout your home.

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Not a problem here...

Number 49 : JAN 6th, 2016 : Kae

Recommended: Yes

I've had Basic Talk over a year. Not one problem, so I've never had to call customer Service. I've recommended them to my friends, and I appreciate the recommendation from a family member to get it in the first place.

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Decent

Number 48 : NOV 12th, 2015 : Cookie

Recommended: Yes

I have had this service for about 3 years. Their phone service is OK but my voice mail doesn't work. Oh and it isn't $9.99 a month if you pay late.

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1st rate

Number 47 : OCT 17th, 2015 : Brad

Recommended: Yes

$12.98 vs $48.89 - need I say more! OK the quality and reliability are the same. I received my original number before the converter arrived. The directions for installation were clear and simple.

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Everything was great

Number 46 : OCT 11th, 2015 : Don

Recommended: Yes

No problems (I didn't complete the scroll-down information, which was my fault). It really covers a lot of details which impressed me, but really, BasicTalk deserves SIX-STARS for ease of setup. I used phone-call and Tech-help was outstanding.

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Teleblend is corrupt, BasicTalk is incompetant.

Number 45 : SEP 18th, 2015 : Mark

Recommended: No

After two months, BasicTalk either could not or would not have Teleblend release my old # for porting. About 8 or 10 times, BasicTalk told me I needed to edit my address and name but did not tell me what to change. All the info Teleblend had was 100% correct so I could never get back my old #. Do not be fooled into thinking you can keep your old number. BasicTalk is supposed to be the experts in this area and they fall WAY short. I finally gave up and will use only cell phones.

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I would Never Recommend This Program

Number 44 : SEP 16th, 2015 : Jill

Recommended: No

We have used this for 5 1/2 months and it has been nothing but a headache. We have had numerous problems from the get go - poor audio on even local calls, mistakes on getting billing straight, inability to contact Area Manager for help with problems, and now this. I have been without service for two days and can not get in contact with ANYONE who can help me. Service on the website can take 24-48 hours to even get back to you the first time. Our next call is to the BBB.

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Poor/Dead phone

Number 43 : SEP 15th, 2015 : Mari

Recommended: No

If you need your phone for work or have a family member with health issues I do not recommend this phone as it goes dead all the time. When you call for service you do not get a clear answer.

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Bad service, not worth the effort.

Number 42 : SEP 4th, 2015 : Tony

Recommended: No

Pro: cheap service Con: bad sound, bad connections, bad customer service, limited access, limited time calling, horrible customer service. It is really a waste of time unless you use the phone for emergency reason.

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Problems

Number 41 : AUG 12th, 2015 : Jeff

Recommended: No

We've had Basic Talk for a couple of years and are getting ready to dump it. The problem we have is that several times a month, the service goes down with the message "check telephone line". We've done all of the things they recommend in troubleshooting - plug the phone directly into the box, restart internet modem, etc. - but none of these solve the problem. We rely on BasicTalk as our land line and it was down for over six hours yesterday when I was waiting for important calls. Their tech support has gone way downhill, so I don't get help until this morning, when, of course, it's working normally again. I wouldn't use BasicTalk, knowing what I do now.

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