| Provider | Average Rating | Write a Review |
|
(4) 51 Reviews |
|
Return to Page 1 to access our Axvoice review, tools/graphs resources, user Q&A, plus more >>
| Total Number | 51 | |
29 |
| Thumbs Up | 38 | |
8 |
| Thumbs Down | 13 | |
6 |
| Average Rating | 4 | |
5 |
| More Providers | |
3 | |
Axvoice reviews are listed in chronological order.
(3) #41 : AUG 10th, 2017 : Hanry
Recommended: Yes
I am not sure how I feel using this service. On one hand, it has impressive voice quality and very affordable plans but on the other, it's support sucks. They don't reply in time. While I hardly need to contact them, I would still want a service that's available 24/7. The calling features are there and they are quite good.
(2.2) #40 : JUN 7th, 2017 : Derek
Recommended: No
No effort to support customers even when there is a clear problem. They don't care if your service is down, long wait times for email response and no other method to communicate. They admit that if you don't have a Gmail email address, you most likely won't get voicemails delivered and won't even get emails about password expiration....so you are locked out of your account until you give them a Gmail address.
(2.6) #39 : JUN 4th, 2017 : Tom
Recommended: No
No customer service. Email only with no phone support. Three (3) emails and no answer for two (2) days. No way to resolve issues quickly. Online knowledge base is insufficient to answer critical questions and issues.
(4.6) #38 : FEB 5th, 2016 : George
Recommended: Yes
Setup took a while longer than I thought it would. Not the fastest response from technical support. Works great though and great features.
(5) #37 : SEP 11th, 2015 : Milanda
Recommended: Yes
Good call quality, decent package pricing and nice range of features. Full marks to this product from my side.
(5) #36 : SEP 4th, 2015 : Tony
Recommended: Yes
I am Tony from Seattle. A couple of months back I got a good job in Connecticut and I had to move here. Because of my kids schooling, I could not take them along with me, but I miss them a lot. I talk to my family on a daily basis. To be honest with you, long calls on a daily basis were turning out to be pretty costly for me. I read about Axvoice online and their Free In-Network calling feature. I bought an Axvoice unit for myself and got one delivered to my family. Now I can talk to them all I want and for only the basic monthly charges. This is something I am really happy about.
(5) #35 : AUG 27th, 2015 : Tina
Recommended: Yes
It's a good VoIP service and I like it very much. The website doesn't boast about what they don't provide but overall a nice deal and their customer support seems fine to me.
(4.8) #34 : AUG 24th, 2015 : Annabel
Recommended: Yes
I get decent call quality. I won't say crystal clear but with the price package that they are offering, I could not ask for more. The Do Not Disturb feature is my favorite as I don't like getting disturbed at all while I am asleep. In short a thumbs up from me.
(4.8) #33 : AUG 18th, 2015 : Stephenie
Recommended: Yes
I quite like Axvoice for their services. My job requires me to make like hundreds of calls every day and as an entrepreneur of a startup, it was really necessary for me to manage my expenses. I have the unlimited International data plan as most of my clients are from outside the US. Everything is good about the service.
(1.6) #32 : JUL 25th, 2015 : Bruce
Recommended: No
The adapter was free with a fee of $19.99 for shipping when I signed up. Now they say I'm being charged $39.99 for the adapter and have to pay to return it, provide tracking and then follow it to request the $39.99 back two days after it's received. So don't believe that the adapter is free if you sign up. They get you at the end. Terrible customer service only by email. Strange, hard to read bills, instructions, and communication with computer code mixed in with words.
Disclaimer: The opinions, views and ratings expressed in these VoIP Reviews are those solely of the reviewer who submitted the review. Whichvoip.com does not necessarily agree with any of the expressed opinions, view or ratings.
| Total Number | 51 | |
29 |
| Thumbs Up | 38 | |
8 |
| Thumbs Down | 13 | |
6 |
| Average Rating | 4 | |
5 |
| More Providers | |
3 | |
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