| Provider | Average Rating | Write a Review |
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(3.9) 69 Reviews |
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Return to Page 1 to access our Axvoice review, tools/graphs resources, user Q&A, plus more >>
| Summary | |||
|---|---|---|---|
| Total Number | 69 | |
38 |
| Thumbs Up | 50 | |
11 |
| Thumbs Down | 19 | |
6 |
| Average Rating | 3.9 | |
6 |
| More Providers | |
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Axvoice reviews are listed in chronological order.
(4.6) #59 : MAY 22nd, 2019 : Alishba
Recommended: Yes
AxVoice has turned out to be the best VoIP phone services for me because of its affordable international calling. When I got my service, I read that it worked great even with low Internet speeds using low-bandwidth codecs. Our office Internet wasn't always great and that was my reason to switch to Axvoice. I haven't used many other VoIP services but, I had Vonage before this and it was almost 3x more expensive than this.
(4.8) #58 : APR 22nd, 2019 : Tifaany
Recommended: Yes
A few months back, I decided to get a VoIP phone because my son had moved to Canada. I started looking up online for different options. All the first-page searches were mainly VoIP review sites. What was common with all these VoIP websites was their super-promising tone which I seriously hate. Axvoice was also listed on some of these sites but didn't seem like a popular VoIP brand. However, it had a pretty impressive website and the lowest subscription prices even for their unlimited plans. My Axvoice plan came with free equipment (I did pay the shipping fee though) which again was another plus point. On the downside, there's no live call or chat support, only ticket support which is certainly not the best way to seek help timely. However, my VoIP phone experience with Axvoice has been more than just satisfactory. It's my 4th month using this VoIP, and I only had to post one ticket and that's also when I couldn't figure out how to change the calling codecs. I think Axvoice is top-notch. Underrated, definitely, but worth every penny of yours.
(4.4) #57 : MAR 28th, 2019 : Monica
Recommended: Yes
Axvoice is affordable and that's all what matters, because I have tried a few different VoIP phones in the last few years and they all offer similar services. You just need to have a decent Internet connection.
(4.4) #56 : MAR 19th, 2019 : James
Recommended: Yes
I have been very methodological when it comes to running my company. I always source from the best but cheapest vendors available. It's a bit of extra work but the long-term effects are better profits. That's how I found Axvoice too. I wanted a cheaper, but feature- packed VoIP for my business and Axvoice had both. I am going to stick with it till they screw something up.
(1.2) #55 : MAR 13th, 2019 : Dusty
Recommended: No
This is a horrible company. I have had problems since I got this service and none of the problems have been resolved. Customer service does not even reply to my emails about the problems. Since I did not realize this was not going to be resolved nor even addressed I did not cancel before the 15 day policy. Now it will cost $39.99 to cancel. I can not talk on the phone for more than 15 minutes before the call drops which is just wonderful while you are on hold for a company and then bam....no service....DO NOT GET THIS! There has got to be better service than this. I will be trying to get my money back without paying the exorbitant fee for a service that does not work!
VISITOR/PROVIDER FEEDBACK:
WhichVoIP (March 15th, 2019) : Hi Dusty, one thing you can try that may well fix the 15 minute issue is to disable any SIP ALG function in your router. We have seen this type of issue before. Best of luck!
(4.6) #54 : FEB 21st, 2019 : Stephen
Recommended: Yes
I got Axvoice for its unlimited international calls. The plan was almost 40% cheaper than comparable VoIP services. So how's my experience so far. Well, it's pretty satisfactory. I love the voice quality which was my biggest concern. I don't have a great internet connection at home but Axvoice still works fine. And even though it's just a few months since I upgraded to this VoIP phone, I believe it's going to be a very hard choice to replace it.
(1.4) #53 : FEB 14th, 2019 : Karen
Recommended: No
I would give this zero stars if I could. Any call over 10 minutes is dropped. I have had to redial friends and family multiple times in a single phone call. There is no phone number and no live chat (when you select live chat you are redirected to a page which shows information about features and how to order). By email I was told to reboot the system to fix my problem. This did not work. My follow up email was not returned.
(4.6) #52 : JAN 25th, 2019 : Marco
Recommended: Yes
Not having to dial short codes for changing settings on my VoIP phone is great. I sign into my Axvoice online control panel and make all the changes as required. So much easier than dialing or memorizing short codes.
(1) #51 : JAN 17th, 2019 : Wes
Recommended: No
I should have listened to other reviews. They have no support other than the FAQ on their website. There is NO live chat as is stated on their website. Everything has to be done by email. It took them over a week just to send me the equipment! They don't answer their support email. I paid $171.00 up front and we will see how much I get back. Terrible service ..terrible company.. Avoid! I warned you.
(4.4) #50 : NOV 23rd, 2018 : Lawrence
Recommended: Yes
We've had AXvoice for about 4 months now and so far we are pretty satisfied. We have the pay-as-you go plan which is $4.99 a month plus about another $5 for taxes and 911 fees, plus 1.5 cents a minute for outgoing calls only. There have been no unexpected charges. We have DSL, so only about 1.0 Mbps down and 384 kbps up, but still get excellent voice quality. AXvoice doesn't include a router, so with dumb router, it works best to disconnect computers while using the phone, but still OK as long as not streaming video or other major download at the same time. No support for old rotary phones. Your online account includes a log of all call activity, and voicemails can be listened to online - these are nice features.
Disclaimer: The opinions, views and ratings expressed in these VoIP Reviews are those solely of the reviewer who submitted the review. Whichvoip.com does not necessarily agree with any of the expressed opinions, view or ratings.
| Total Number | 69 | |
38 |
| Thumbs Up | 50 | |
11 |
| Thumbs Down | 19 | |
6 |
| Average Rating | 3.9 | |
6 |
| More Providers | |
8 | |
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