1-VoIP Reviews - Page 7 of 24

4.8/5

Average Rating

Excellent call quality! Great customer service.

Number 172 : JUN 18th, 2016 : Richard

Recommended: Yes

I have been using 1-VoIP for a couple months now, and I think the service is excellent! I had BasicTalk (Vonage) for about three years prior to switching to 1-VoIP. I spent hours researching VoIP providers because I wanted more features like, voicemail to email and virtual fax, but most importantly I wanted better voice quality. It's important to me to have voice quality on par with a traditional land line for the vast majority of the calls. The good news: I could not be more pleased with the voice quality! The calls have been crystal clear with good volume. I have been enjoying their Nomorobo service. I checked my call logs and Nomorobo has been effectively blocking the robo calls. My phone does not even ring when it's a robo call, and all it takes is a click of the mouse to turn it off or on. Lastly, 1-VoIP has exceptionally good customer service. They are very friendly and knowledgeable.

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5 star service!

Number 171 : MAY 24th, 2016 : Allan

Recommended: Yes

Excellent 5 star service! 1-Voip found a nice workaround for any 1-800 number issues I was having. I know they really worked at getting things setup correctly, as I live in rural Quebec. The only other provider was Telebec, a division of Bell. It is good but very expensive. The switch to 1-Voip is running very well. I am now with them at least eight months or so. I forget exactly! Always very nice people on the phone and through e-mail. I don't even use all the features, I just want to pick up and dial! The messaging works well, as well as an anonymous setup if you wish. My issue was 1-800 Quebec numbers. The trick is to have them setup to dial without the toll free part, as it does not cost me anything. Only Quebec government numbers failed me, but 1-Voip has fixed the ones I needed. My local 819- 648 would not work, and that is resolved as well. All in all, price, features, service, this is 5 Star stuff! I do not rate products much, I either hate them or love them! P.S. Also, being on a disability, these 800 Quebec numbers are essential to me. The government possibly uses an out of Canada number blocker, though they claim they do not. It does not matter now. All is fixed!

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I haven't had any problems

Number 170 : MAY 2nd, 2016 : Chris

Recommended: Yes

The only problem I've had was sometimes I have an echo and when my Internet slows down the person I'm calling has a hard time hearing me. This is not a problem with 1-VOIP but with my Internet provider I believe.

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Great service

Number 169 : APR 29th, 2016 : Nav

Recommended: Yes

Great service. Person to talk to at the service desk without hardly any hold. I got rid of my home line and now with 1-VoIP.

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Happy camper

Number 168 : APR 9th, 2016 : David

Recommended: Yes

I am happy with 1-VoIP, especially for the price. While it does not provide quite the same number of services we get with VOIPo on our other phone, the services provided are very good, and worth every penny.

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Great Service at Greater Price

Number 167 : APR 3rd, 2016 : Alan

Recommended: Yes

Getting started was very easy. The transition from landline to VoIP was seamless. Customer service is knowledgeable and willing to help. The savings is very noticeable.

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Excellent service!

Number 166 : APR 3rd, 2016 : Gordon

Recommended: Yes

I've been very happy with 1-VoIP. A couple of sound quality and connection issues were solved within minutes (yes, minutes) of contacting customer service, and contacts are always followed up on to be sure I'm happy. I highly recommend 1-VoIP.

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Great Service For The Price

Number 165 : APR 2nd, 2016 : James

Recommended: Yes

I have completed my first year of service with 1-VoIP. I couldn't be happier. No major problems and great customer service. That's why I rate them with Five Stars. J.T.

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Trouble Free Service

Number 164 : APR 2nd, 2016 : Renee

Recommended: Yes

I can't say enough about this excellent service. I have been through them all and had nightmares with all of them. I called 1-VoIP and asked for help as I am a busy person and don't have time to troubleshoot everyone's problems on their services, especially when you know it's their problem and not yours. This is the only service, including others outside of a VOIP service that I have had no problems with whatsoever and I will not be switching anywhere else.

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A happy customer

Number 163 : APR 1st, 2016 : William

Recommended: Yes

I've been a customer since 2007 and have had excellent service. There are times when I've had problems making international calls but their customer service has always been excellent to respond to my problems and to make sure they are resolved in a timely manner. They don't have as many fancy features as other providers but they provide consistent, reliable, and reasonably priced service.

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