1-VoIP Reviews - Page 15 of 26

4.8/5

Average Rating

Impressive Provider

Number 113 : MAR 30th, 2016 : Paul

Recommended: Yes

I am Canadian customer. Set-up proved interesting, but a call to customer service clarified the matter. Customer support and technical support are impressive. As with any new service there was the odd glitch but everything was resolved very efficiently. Their voice mail features are excellent. I have taken advantage of their "softphone" capability dialling home from Italy and the Bahamas at no charge. Recommendations have been made to family and friends.

Comment on this review >>

Great home phone service

Number 112 : MAR 30th, 2016 : Carol

Recommended: Yes

They now have a free e-fax service that is easy to use and frees you up from needing a fax machine. I am very happy with the service and their customer service.

Comment on this review >>

A very happy/satisfied customer

Number 111 : MAR 30th, 2016 : Ron

Recommended: Yes

As others have said their service is top notch. A live person answers the phone and deals with any questions or issues in a timely manner.

Comment on this review >>

As good as my previous landline for less cost

Number 110 : MAR 30th, 2016 : William

Recommended: Yes

After I unbundled my previous landline and Internet package, my landline monthly fee skyrocketed. I ordered 1-VoIP for one fifth of the cost thinking Internet phone service may not be as clear. I was wrong, I could not tell any difference.

Comment on this review >>

Should Have Divorced Verizon and Married 1-VoIP LONG Ago!

Number 109 : MAR 30th, 2016 : Dan

Recommended: Yes

I had to pay Verizon $10-$12/month extra for NOT using their long distance landline phone service. My slow DSL plus landline cost me nearly $80/month including all fees, taxes, and other crap they charge. After 7 years with Verizon they told me that my preciously "discounted rate" (huh?) was going to increase $10/month; that was the straw that broke the camel's back. Research and great reviews brought me to 1-VoIP. Wow, what a bargain! Easy setup, knowledgeable and friendly staff got my home number ported over and I was up and running. Sound quality is almost always as good as a regular landline. Only rare stutters, but not an issue for me. 1-VoIP announces who's calling and if I don't recognize the call and don't pick up it automatically goes to voicemail. I then get an email from 1-VoIP and can listen to the recorded call from my cell phone. I also love that I can "blacklist" sales and marketing calls from spammers. 1-VoIP is the only VoIP service I've used, so I can't compare to other service providers. But compared to my Verizon landline, they have far better service at a very reasonable cost. You couldn't pay me to go back to Verizon. Unless 1-VoIP's service takes a nosedive or cost skyrockets, I expect to be a happy customer of theirs for many years to come.

Comment on this review >>

No Complaints

Number 108 : MAR 30th, 2016 : Dave

Recommended: Yes

I like that Customer/Technical Service has real people that know what they're talking about. They don't just read from a script. We have had a couple small issues, such as echo on the line when I called from a cell, but that was taken care of very quickly. I left AT&T (which had the same service), but the price differential was staggering.

Comment on this review >>

1-VOIP = great service and price

Number 107 : MAR 30th, 2016 : Dik

Recommended: Yes

All of our dealings with 1-VOIP have been great. No issues and quick and accurate answers to questions.

Comment on this review >>

Great customer service at a great price

Number 106 : MAR 30th, 2016 : Bob

Recommended: Yes

One thing that stands out is the customer service. Quickly answered by a friendly human trying to help in anyway they can. Infinitely better then the large providers.

Comment on this review >>

Wish I'd Switched Sooner!

Number 105 : MAR 30th, 2016 : Kelly

Recommended: Yes

I held off switching from a "normal" land-line for years and now I'm wondering why. 1-Voip's service is beyond compare...if I have a question, I email it to them (or call) and get an answer within a day if not sooner...from an actual person...who actually understands what I was asking and isn't reading from a script. Love them! They go above and beyond to help in any way they can!

Comment on this review >>

OUTSTANDING customer service

Number 104 : MAR 30th, 2016 : Adam

Recommended: Yes

I've been with 1-VoIP for many, many years (well back into the VoIP Your Life and VLYMedia days) and have been rarely disappointed with the service or company. The few times I have had an issue a call to their service department resolves it right away. And yes, they have actual live human beings answering their calls who are easily understood and fully capable to help. Quite frankly, it's why I've kept my VoIP line alive. Fantastic service like this seems to be a dying trend so when I find a company with it, supporting them with my patronage is well worth it to me.

Comment on this review >>