Previously had Quest/century link VOIP and was very happy with quality although it was expensive. Century link discontinued residential voip and after reading all the reviews online I was very hesitant to select another provider. I finally decided on VOIPO. I ordered the unit online after asking a few questions to the us based support dept. Received equipment in 3 days. Pluged the internet into the box, plugged the phone line into the other side, picked up the phone 10 seconds later and it has worked great ever since! After reading all the reviews online I did not expect it to be so easy! I think many people have internet connection problems and blame it on Voip.

I have thought about pulling the plug on my AT&T landline for months. After reviewing various options including PhonePower, Ooma, Vonage, etc. I decided to go with VOIPo. This is my first experience with VOIP so I was a little uncertain as to what to expect. I have to say without a doubt I was surprised at the voice quality and clarity. To me the sound comparison between VOIPo and AT&T would be like comparing HDTV to a 20 year old analog tv with rabbit ears. There has been absolutely no delay in either outbound calls or inbound calls. The voicemail program is great in that it will forward any voicemails to my e-mail so that I can get them while away from the house. I didn't rate the reliability as I have only had them for about a week. I will update this review as time passes. I'm still waiting for my number to port from AT&T. That will take two weeks because of AT&T, not VOIPo. My one contact with customer service was handled very quickly (I couldn't get the time zone on my caller id to change to my current time zone). At this point, I am extremely satisfied with VOIPo and would recommend them.

We have had continuous issues with phone quality and no service from the outset, numerous phone and email correspondence and they have been very friendly but unable to resolve the problems, as soon as we find a suitable alternative we will be switching.

I was really disappointed with VOIPO. I've had several issues from the initial start-up which required a lot of help from support to setup port forwarding and other items, to callers not hearing me or vice-versa, and not being able to call certain numbers. In the cases where I can't call numbers, I need to log a ticket with VOIPO support to get them to work. The only good thing is their support people are nice, pleasant and responsive. They just can't fix things.

Constant problems with dropped calls. Outbound calls not ringing. Unable to use service with automated phone systems (calling my pharmacy). Customer support will not admit problems on their end. Always pointing fingers at customer even though exact setup worked fine with last voip provider. Cancelled after only 3 1/2 months. Do not recommend.