Lingo bought a month ago on promoters recomendation got equipment difficult to install frustating, poor customer service.

Very bad service, had used it for 2 months had all kinds of issues, over charging, and very very bad customer service, service goes dead lot of times, setup is very difficult, I will ask people please dont signup for this service, they just loot your money.

This is horrible company. They tried to get lot of money after I requested them to cancel my account. This is after being their customer for four years. They did not change the the plan as we discussed and kept charging my credit card. When I called them regarding this they said they will escalate this case but did not get back to me for weeks and still kept charging. There are lot better voip providers than lingo with better service and quality of connection. Do not go for lingo. Cancel yourcredit card that is on their file.

I used LINGO for several years. The quality and features were good. However, when I started using my cell phone for everything, I decided to cancel Lingo. The LINGO agent lied to me and said I had already been charged for the next month so the cancellation would take effect at the end of the next billing period. (Actual billing was three days later). LINGO continued to charge me for the next two billing cycles before I finally caught the unauthorized charges. The LINGO agent told me that he did see where I had called to cancel three months prior, but he could not reverse the charges. I disputed the charges with my credit card company and got my money back. LINGO never tried to provide my credit card company with any information to validate why they had charged me, but instead turned it over to a collection company. I guess LINGO says, "if we can't steal their money outright, we will try to harass it out of them"....the old Chicago way. (Hey, aren't they in Virginia?)

This is a very bad company and they steal money from customers for nothing.First, they offered a one month free if some one refer a friend. I did so and my friend was informed by them that i will be rewarded. But nothing happened. After I am fed up with this company, I switch to Vonage. They transfer my phone number after lot of trouble from Lingo. I inform them through an email to customer service to cancel my account. But they continued to charge my credit card. Please don,t get the service from Lingo as they are such a bad company only looking for money.