The below provides a quick overview of the user submitted reviews for Vonage Business Solutions (formerly Vocalocity) business VoIP phone service.
|Service Provider||Number of Reviews||Average Rating||Recommended|
Use the tabs below to navigate to user reviews and user questions and answers sections.
The company is based in Atlanta Georgia and has been providing hosted VoIP services to small and medium sized businesses since it was founded in 2006. In November 2013, Vocalocity merged with Vonage, the leading residential internet phone provider, and has now become Vonage Business Solutions. There are three service plans currently available in the USA and Canada. These are:
With feature rich plans, over 100,000 users, and a consistently high average user review rating, Vonage Business Solutions (formerly Vocalocity) is a popular choice for business phone service. If you are currently evaluating services and trying to make a decision on which phone service to choose for your business, we strongly encourage you to read through the following list of user submitted reviews of Vonage Business Solutions (formerly Vocalocity) services. These reviews should be a helpful part of your evaluation process as they cover specific items that include ratings for the quality of the sound on the call, overall reliability and perhaps most importantly, customer service.
If you already use this service and would like to add to our list of reviews, please select the green button to the right to get started. It only takes a minute and we would love to hear from you.
cut my phone bills by 50%
we have had 100% reliable service
Vonage Business Solutions (formerly Vocalocity) reviews are listed in chronological order.
#101 : FEB 21st, 2014 : Christine
Customer service is amazing! The best I've experience with ANY service provider. Would highly recommend Vocalocity / Vonage Business to businesses in Ontario.
#100 : MAY 24th, 2013 : Narcisse
Very good service; Very cost efficient (cut my telephone calling expenses by about 75%). I recommend this supplier to all my friends.
#99 : MAY 15th, 2013 : Bill
So far all good. Cisco phone is excellent, reception is great. Ability to conference call is easy. A+
#98 : MAR 27th, 2013 : Marc
Vocalocity is a great supplier. It took a fair amount of time to get set up, due to the delays in getting my numbers ported from various Canadian phone companies. However, once porting was completed, Vocalocity's service and quality was beyond reproach. I've had a few technical issues that required contact with their tech department. I was impressed with their ability to resolve all my issues quickly. I would recommend Vocalocity to anyone interested in adopting VoIP systems.
#97 : MAR 20th, 2013 : Craig
vocalocity has exceeded my expectations in every way. I have never considered dropping their service.
#96 : MAR 6th, 2013 : Lori
our phones go down at least 2 times per month and when you call in to report it they wont answer the phone
#95 : OCT 1st, 2012 : Todd
Vocalocity responded quickly with my first quote and cut my phone bills by 50% over Verizon. The service has been flawless. Their customer service reps are friendly, knowledgable, and willing to help with everything from a simple question to walking me through the website. I have already purchased a second phone system for another business I own.
#94 : SEP 10th, 2012 : Narcisse
Service very good. I have an audio issue at the beginning of my calls, but I think it comes from my headset...
#93 : AUG 30th, 2012 : Arik
Garbage. 1. Their website is awful. It is so slow, hard to navigate and worthless. 2. They are way more expensive than anyone else. 3. Their features stink. I was an Aptela customer and I was very happy. Then Vocalocity bought them and it all went to crap! When they migrated me I was down for a day, then I had less features and was paying more. Just switched to Ring Central and so far so good.
#92 : AUG 13th, 2012 : Seth
Vocalocity acquired Aptela. Switchover was a NIGHTMARE. Now a month after having suffered that, they eliminated all phone service to the country where two thirds of our employees are based. Avoid them like the plague.
Reviewer Update (9/17/2012): I withdraw my complaint. The provider addressed the issues very quickly after our complaint on WhichVOIP was filed.
NOTE: Reviewer updated their original ratings following resolution of their issues by the Provider.
Comment by Ronney on 11/10/2013 : How did they resolve your issue if the service was not being provided to a particular country?
|Here are some useful options that may be of interest:|
Write a Review
Get FREE Comparison Quotes
View More Providers
Disclaimer: The opinions, views and ratings expressed in these VoIP Reviews are those solely of the reviewer who submitted the review. Whichvoip.com does not necessarily agree with any of the expressed opinions, view or ratings.
Use the form below to add your comments/thoughts and to interact with us. All comments will be moderated by WhichVoIP.com before going live. We try to answer all questions within 24 hours.
|VIEW OTHER PROVIDERS||0|