Reviewers Comments:

Unacceptable customer service, unhelpful and argumentative, if you can get a person on the line. Terrible experience porting over local phone numbers. I would suggest a different service if you want to focus on your core business and not be bothered by a lack of reliability and more IT headaches.

Reviewers Comments:

In the past 30 days our phones have gone down hard twice. We manage emergency calls in the property management industry and was not able to perform on our contracted duties due to Aptela's incompetence. They sent us an email saying that they accidentally unplugged their internet connection and blamed it on their ISP. I don't know about you but phone companies shouldn't rely on a "plug". We manage many large servers none of which is a utility based service that would never go down like Aptela's has been doing. Incompetent service provider.

Reviewers Comments:

PLease remove two postings dated June 9, 2009 by me, Chris Winn. I swapped messages with Calum. Much appreciated. Great service you guys are running at whichvoip. Thanks.

Reviewers Comments:

We've been an Aptela customer for 6 months and the service has been great. A few issues up front which turned out to an issue with our router. Aptela customer services help us sort through the issues. We have been pleased with the quality and the price. We highly recommend Aptela.

Reviewers Comments:

We have over 85 users in 9 offices with a call center. The system works well for us. We use Polycom phones and soft-phones with success. You need to have good or new headsets otherwise you will experience some echoing. Saving lots of money.