Viasat Reviews - Page 6 of 10

2.1/5

Average Rating

Number 43 : AUG 3rd, 2012 : Randy (OR)

Recommended: No

WILDBLUE REVIEW: I have the most expensive plan I can purchase. $88.90 a month. It's too slow to even load YouTube videos without stopping more than playing. Loading takes forever. And heaven forbid if you use more than your allowance of GB,s You get slowed down to a speed so slow it is useless, for the rest of the month. I could barely tell the difference from either of the 3 packages I used.

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Number 42 : JUL 27th, 2012 : Elizabeth (PA)

Recommended: No

WILDBLUE REVIEW: There are numerous problems with this internet provider. 1. When the brute came out to install the satellite, he sat out back and had a cigarette break. Fine. But he left the cigarette in my yard. I picked it up and trashed it after he left. Then, as he was drilling through my wall and making a mess, he knocked an ornament off my bookshelf and broke it. I stood by the door and watched him pick up the broken ornament and stuff it into the bookshelf, out of view. Being 8 months pregnant and alone in the house, I wasn't going to approach him about it. 2. Wildblue's internet speed makes me pine for dial-up. The speed is intensely slow. I've used all sorts of internet services since 1997. Wildblue's is the worst I have ever encountered. 3. Customer service is laughable. 4. They stick you in a 2-year contract and then screw you over if you complain about their lack of service. I am paying for internet that I cannot use. These crooks need to be taken to court over this. I am looking forward to getting rid of Wildblue in the next month or two - whenever I know I have enough in my bank account to cover whatever the cancellation fees are. I've only had this service for 6 months. I hate them.

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Number 41 : JUL 14th, 2012 : Steve (WV)

Recommended: No

WILDBLUE REVIEW: Local DSL is overcrowed and very slow. Dealer sold me on "much faster speed". Will not conect to VPN's which every decent sized company in the world uses so cannot work. Will not support voip. They tell you all this when you call tech service. Cannot peruse Facebook, or shop because it doesn't download whole pages a lot of times. It was totally misrepresented. Tonight it was cloudy so no service. Stay away from this service!

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Number 40 : JUL 14th, 2012 : JAMES (WY)

Recommended: No

WILDBLUE REVIEW: I ordered Excede/Wild Blue on 6/29/12. I had to pay BEFORE they would/could give me a hookup date. My CC was charged $369.98 and after 6 phone call could NOT get a answer on a hookup date but it would be at least AFTER August. I am trying (without luck) to get my money back. I live in WY.

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Number 39 : JUL 11th, 2012 : Linda (OH)

Recommended: No

WILDBLUE REVIEW: Wildblue is so slow and loses connection all the time. You are stuck in the contract unless you call and wait on the phone(for 15-20 mins) and give a complaint. Its very frustrating and you can't get out of the contract for 2 years unless you pay a lot of money.

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Number 38 : JUL 10th, 2012 : Tracy (TX)

Recommended: No

WILDBLUE REVIEW: I was guaranteed the service would work where I live; however, I was forced into a 2 year contract if I didn't want to pay a ridiculous amount for set up, not that it was cheap with this contract. Therefore, I paid $60+ a month for service that DID NOT WORK. In the rare instances it did, it was super slow. After two long years, I called to cancel. I was told I had to CLIMB ON THE ROOF AND TAKE THE DISH DOWN MYSELF! Or I could incur a $125 removal fee. This "service" is all pay, pay, pay with no actual service. This is all not to mention that the installation guy was HOURS late and took until midnight to finish the intall. I would never recommend this for anyone. Instead, get wireless internet through your cell phone company. It's much cheaper and is portable.

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Number 37 : JUL 6th, 2012 : William (TX)

Recommended: No

WILDBLUE REVIEW: This is the worst internet service I have ever had! Customer service by people who can't or won't help you, but only if you can get through before you die of old age!

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Number 36 : JUN 5th, 2012 : Joseph (KY)

Recommended: No

WILDBLUE REVIEW: Please never connect with Wildblue!!! Lost service with every passing rain storm. Had to reset modem numerous times each week. Was promised credits by Customer Service Representitive then weeks later told no way to give credit. Once Verizon became available in our area switched for half the price and faster connection.

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Number 35 : MAY 18th, 2012 : Debbie (NE)

Recommended: No

WILDBLUE REVIEW: For the life of me, I can't figure out who would want WildBlue. All I can do on it is check my email/Facebook accounts, and I can do that on my cell. I can't watch streaming movies...runs up my download % too much. I can't watch youtube videos...runs up my download % too much. We can't use our ipad...runs up our download % too much. So I asked customer service why the heck should we continue with WildBlue after our contract expires...he had no answer. That was good enough for me...they're history!

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Number 34 : MAY 16th, 2012 : Blair (NY)

Recommended: No

WILDBLUE REVIEW: I wish I had read these reviews - but I will go out of my way to make warn people away from this company. Their practices are shady and unethical. They require you to sign a document that they dont send you, then disconnect you without a warning and then charge you for an early termination fee (which you didn't initiate). By the way they will refund you, and reconnect you....for a $95 fee. I can't believe they are allowed to exist - I've logged a complaint with the better business bureau.

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