Cabertel Reviews - Page 2 of 2

4.9/5

Average Rating

Affordable and Flexible, with AWESOME Customer service

Number 10 : APR 12th, 2017 : Eric

Recommended: Yes

We selected CaberTel as our VoIP provider because of their affordability and adaptability to fit their services to meet our business needs. As a start-up, both of those factors were highly important. Not only that, but when I do need help or have a question...I get personal service from a contact I know on a first name basis! I don't have to go through some call center queue and get bounced around. They've been really great and I don't see any reason why CaberTel will not continue to be our phone provider as our business needs grow either! Only con: we use the mobile app a lot for our business. VoIP messaging would be nice to have, but it's not a critical need.

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Great Product - Super Service!

Number 9 : MAR 23rd, 2017 : Lee

Recommended: Yes

We switched our insurance agency phone service to Cabertel about 5 months ago and are SUPER happy with the experience. Excellent customer service; great phone features and voice quality. Our account manager is very responsive. Plus! We will save at least $3,000 a year from our prior service. Also had the opportunity to use their smart phone app to communicate with our office while in Canada. Worked great! No extra cost.

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Great Service, Great Price, Great Functionality

Number 8 : MAR 22nd, 2017 : Kelly

Recommended: Yes

I couldn't be happier with my experience! It isn't often that you receive such personal service when shopping online for a product or service. Our Account Manager helped me get everything set up from start to finish until I was completely comfortable. A far cry from the service I was getting from my traditional carrier. I was nervous about implementing VOIP because I have had a sketchy experience in the past with another VOIP company, but now I will never turn back. My phones are feature rich and for about 1/2 the price of my traditional land line I have 2 lines, SMS capability and a person to call if I every have problems. LOVE! ** I did research a few other companies before landing on Cabertel. None of them offered everything I was looking for (SMS capability, the ability to port to my cell phone if we should have Internet problems and functional customer service). Stop your search now! You've found the best!

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Very Good Service

Number 7 : MAR 22nd, 2017 : Caren

Recommended: Yes

Our sales agent has been fantastic in helping us and he continues to make sure our needs are met long after we started the Cabertel service!

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Crystal Clear Communications

Number 6 : MAR 21st, 2017 : Barry

Recommended: Yes

The stand-out feature I find to be amazing is the quality of voice transmission. Even conference calling sounds as though everyone is in the same room. The features are easy to follow, and the customer service is absolutely outstanding!

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Reliable and Great Pricing

Number 5 : MAR 14th, 2017 : Bill

Recommended: Yes

The service has been very reliable and at a price that is affordable for my small business. Account manager is always available to answer questions. Very happy customer.

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EXCEEDED EXPECTATIONS!

Number 4 : AUG 23rd, 2016 : Mike

Recommended: Yes

Lowest price by far and outstanding customer service from my contact at Cabertel. One problem with my old hub/switch resolved by following Cabertel's recommendation to purchase a new, inexpensive Netgear Switch. All questions were answered with complete explanation. I was completely blown away by their service. Cabertel beat pricing offered by at least four other carriers by substantial margin.

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Low cost phone service with great customer service

Number 3 : APR 11th, 2016 : Paula

Recommended: Yes

Very happy with the phone service from Cabertel so far. Setup was a breeze and I would say it was pretty much plug and play. The App makes it easy to always be available to take customer calls in addition to making it simple to make calls while on the road. Happy that calls from App appear with our business caller-ID so it is as if we are in the office. Very professional outfit with personalized service.

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Great service and low cost.

Number 2 : MAR 15th, 2016 : Michelle

Recommended: Yes

I have been using the Cabertel virtual plan for a few months now. It is the perfect fit for my small business as it is low cost, and has been reliable. I like that I can use my cell phone for all calls, and have a business number for outgoing caller ID so that my personal cell number is hidden. The support has been excellent so far.

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Two words: Great Service!

Number 1 : JAN 28th, 2016 : Jeff

Recommended: Yes

After dealing with Frontier for several years, Cabertel has been a breath of fresh air. The assigned account manager was very helpful and attentive during the whole process from sales to using the phone service. The phone service just worked after plugging it in. I wish I had moved over to VoIP sooner but was skeptical and put it off for quite a while. It was easier than I expected and one of the main reasons for the switch was to save money. Our phone bill is more than half of what it used to be! We are very happy with everything so far.

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