Cabertel Reviews - Page 2 of 2

Cabertel

20

User Reviews

4.9/5

Average Rating

100%

Recommended

Total:

20

5-Star:

18

4-Star:

2

3-Star:

0

2-Star:

0

1-Star:

0

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User Reviews (Page 2 of 2)

Cabertel reviews are listed in chronological order.

Affordable and Flexible, with AWESOME Customer service

Overall rating (4.4)

Number 10 : APR 12th, 2017 :

Recommended: Yes

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We selected CaberTel as our VoIP provider because of their affordability and adaptability to fit their services to meet our business needs. As a start-up, both of those factors were highly important. Not only that, but when I do need help or have a question...I get personal service from a contact I know on a first name basis! I don't have to go through some call center queue and get bounced around. They've been really great and I don't see any reason why CaberTel will not continue to be our phone provider as our business needs grow either! Only con: we use the mobile app a lot for our business. VoIP messaging would be nice to have, but it's not a critical need.

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Great Product - Super Service!

Overall rating (5)

Number 9 : MAR 23rd, 2017 :

Recommended: Yes

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We switched our insurance agency phone service to Cabertel about 5 months ago and are SUPER happy with the experience. Excellent customer service; great phone features and voice quality. Our account manager is very responsive. Plus! We will save at least $3,000 a year from our prior service. Also had the opportunity to use their smart phone app to communicate with our office while in Canada. Worked great! No extra cost.

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Great Service, Great Price, Great Functionality

Overall rating (5)

Number 8 : MAR 22nd, 2017 :

Recommended: Yes

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I couldn't be happier with my experience! It isn't often that you receive such personal service when shopping online for a product or service. Our Account Manager helped me get everything set up from start to finish until I was completely comfortable. A far cry from the service I was getting from my traditional carrier. I was nervous about implementing VOIP because I have had a sketchy experience in the past with another VOIP company, but now I will never turn back. My phones are feature rich and for about 1/2 the price of my traditional land line I have 2 lines, SMS capability and a person to call if I every have problems. LOVE! ** I did research a few other companies before landing on Cabertel. None of them offered everything I was looking for (SMS capability, the ability to port to my cell phone if we should have Internet problems and functional customer service). Stop your search now! You've found the best!

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Very Good Service

Overall rating (4.2)

Number 7 : MAR 22nd, 2017 :

Recommended: Yes

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Our sales agent has been fantastic in helping us and he continues to make sure our needs are met long after we started the Cabertel service!

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Crystal Clear Communications

Overall rating (5)

Number 6 : MAR 21st, 2017 :

Recommended: Yes

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The stand-out feature I find to be amazing is the quality of voice transmission. Even conference calling sounds as though everyone is in the same room. The features are easy to follow, and the customer service is absolutely outstanding!

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Reliable and Great Pricing

Overall rating (5)

Number 5 : MAR 14th, 2017 :

Recommended: Yes

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The service has been very reliable and at a price that is affordable for my small business. Account manager is always available to answer questions. Very happy customer.

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EXCEEDED EXPECTATIONS!

Overall rating (5)

Number 4 : AUG 23rd, 2016 :

Recommended: Yes

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Lowest price by far and outstanding customer service from my contact at Cabertel. One problem with my old hub/switch resolved by following Cabertel's recommendation to purchase a new, inexpensive Netgear Switch. All questions were answered with complete explanation. I was completely blown away by their service. Cabertel beat pricing offered by at least four other carriers by substantial margin.

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Low cost phone service with great customer service

Overall rating (4.8)

Number 3 : APR 11th, 2016 :

Recommended: Yes

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Very happy with the phone service from Cabertel so far. Setup was a breeze and I would say it was pretty much plug and play. The App makes it easy to always be available to take customer calls in addition to making it simple to make calls while on the road. Happy that calls from App appear with our business caller-ID so it is as if we are in the office. Very professional outfit with personalized service.

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Great service and low cost.

Overall rating (5)

Number 2 : MAR 15th, 2016 :

Recommended: Yes

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I have been using the Cabertel virtual plan for a few months now. It is the perfect fit for my small business as it is low cost, and has been reliable. I like that I can use my cell phone for all calls, and have a business number for outgoing caller ID so that my personal cell number is hidden. The support has been excellent so far.

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Two words: Great Service!

Overall rating (5)

Number 1 : JAN 28th, 2016 :

Recommended: Yes

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After dealing with Frontier for several years, Cabertel has been a breath of fresh air. The assigned account manager was very helpful and attentive during the whole process from sales to using the phone service. The phone service just worked after plugging it in. I wish I had moved over to VoIP sooner but was skeptical and put it off for quite a while. It was easier than I expected and one of the main reasons for the switch was to save money. Our phone bill is more than half of what it used to be! We are very happy with everything so far.

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Disclaimer: The opinions, views and ratings expressed in these VoIP Reviews are those solely of the reviewer who submitted the review. Whichvoip.com does not necessarily agree with any of the expressed opinions, view or ratings.

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