1-VoIP Reviews - Page 17 of 25

4.8/5

Average Rating

1-VoIP Review

Number 88 : APR 7th, 2010 : Jeff

Recommended: Yes

I love VYLmedia. Let me explain. I have been with VoipYourLife for over 2 years now, I am an American and my (now wife) is Chinese in China I decided on VYL back when I had just met my Wife, and VYL offered the best deal on international calling. therefore I was able to to call my wife at a reasonable rate on their global plan. Anytime I had an issue with the service, whether it was "hold off on the bill for a few days" or technical (I have only once had a technical issue), there is always a live person answering the phone. And I can take the phone almost anywhere that there is broadband service. Lots of features are available I haven't used them all yet but I am sure that some time in the near future I will be making more use of these other features. I love my Wife and VYLmedia helps me to always be in touch with her. Even when her visa is approved and she can come to America, We'll be Keeping VYLmedia so she can stay in touch with her family. Thanks VYL!

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Number 87 : APR 7th, 2010 : Alison

Recommended: Yes

Really good doesn't seem to be a high enough rating for VYL. They have been absolutely outstanding for customer service, quality and reliability. I am happy to recommend them to everyone I know.

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Number 86 : APR 5th, 2010 : Francine

Recommended: Yes

I am so happy that I switched to VYLMedia service. It is a great way to save money on your monthly phone bill.

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Number 85 : APR 5th, 2010 : MiHee

Recommended: Yes

con: 1. 1/20 times hard to connect 2. 1/10 times the connection is horrible 3. 1/20 times, it will not connect to frequently dialed number pro 1. most of the time, the connection is really good 2. easy to set up and get going 3. handy to have computer based dialing system

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Number 84 : APR 5th, 2010 : Marc

Recommended: Yes

My household has three lines through VYLMedia we have 2 business and our home line. With the PC application integration I have used my VYLMedia lines all throughout the world. We have also used the VYLMedia phone line stacking feature to stack overseas numbers in Greece and Israel during my daughters travels saving her significant amounts of communications costs. The service has been fantstic and the customer and technical services is second to none with plenty of personal attention. I would not switch for any otehr plan!

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Number 83 : APR 4th, 2010 : Devin

Recommended: Yes

Unequivocally the best VOIP service available. I have used numerous VOIP service providers throughout Canada and the United States, and VYLMedia is by far the best. First and foremost, their quality is bar none; I have enjoyed land-line-comparable quality and reliability ever since I started using their service in 2008. Next, their customer service and tech support are exceptional; all the staff I've talked with have been professional, courteous, and knowledgeable. Lastly, their rates are fantastic; my wife frequently calls overseas and we love that we neither need to "watch the clock" during her calls. Overall, VYLMedia offers the best quality, service and rates available in a VOIP service.

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Number 82 : APR 4th, 2010 : Curt

Recommended: Yes

I was having a problem with our phone so I had my wife call because I am visually impaired right now. When we call we had excellent customer service right from the start and they we really patient with my wife and talked her through our problem then a week or so later they called back and had some questions and with me not being able to see I couldn't help them and they were really nice about it and they called back 3 or 4 times until my wife was home and she could answer there questions. I really am impressed our phone bill went down 150 dollars to nearly nothing I tell everyone about our wonderful service.

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Number 81 : APR 3rd, 2010 : Mary

Recommended: Yes

They provide the best customer service. Every time we called for technical support or other customer support, we never had to wait or had to go through an automated system. We always received a live person, that was knowledgeable, someone you can understand and patient. Have recommended this company to several friends who have also signed up.

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Number 80 : APR 3rd, 2010 : Joe

Recommended: Yes

I have been using VYL for 4 years and they have been excellent! Customer service is a priority for these people. I use the service in a home/office environment spending a lot of time on the phone and the service and quality is solid. Highly recommend!

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Number 79 : APR 2nd, 2010 : Robert

Recommended: Yes

I was one of those users that was used by sun rocket and got used when they evaporated. In need I reached out too rating web sites and chose VYLmedia after receiving their Voip box, I followed the simple directions included from VYLmedia and have been very very happy with the service and all customer support. In over two years I can not recall one single problem. I have highly recommended this company to many who are looking to escape the land line phones and those who have complained about their Voip services. You will be happy, I know I and my family have been.

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