1-VoIP Reviews - Page 17 of 24

4.8/5

Average Rating

1-VoIP Review

Number 72 : APR 2nd, 2010 : Louis

Recommended: Yes

As a soldier stationed in Germany, VYLmedia has been outstanding with reliability and customer service. It has allowed my relatives in the States to call me with ease and being deployed to Afghanistan, it has eased the communication problems in communicating with my family in an European country. Thanks so much VYLmedia

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Number 71 : APR 2nd, 2010 : Mr. P

Recommended: Yes

I have been a customer for over a year now and am very happy with VYLMedia. Initially when subscribed for the service, there were minor problems (such as echo and call clarity) and the technical service teams took care of it. The support teams are very friendly, proficient and efficient. I wish the web interface was little more sophisticated, which is a minor suggestion for improvement.

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Number 70 : APR 2nd, 2010 : Rebecca

Recommended: Yes

I have had excellent service from this provider. A real person answers the customer service line and they are always patient with me, from setting up the service to some of my silly questions (i.e. I forgot what number to call to change my "I'm not here" message). I would heartily recommend this carrier to anyone.

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Number 69 : APR 2nd, 2010 : Michael

Recommended: Yes

Customer Service is excellent. They take ownership of issues and are willing to work with the customer to get things right. I love the fact that they allow the use of soft phones as I travel out of the country for work and use a soft phone client on my iPhone to call back to the US

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Number 68 : APR 2nd, 2010 : Ruth

Recommended: Yes

DSL connection $ 49.95 VOIPMylife $ 29.97 Telling Mom "HI" every weekend: PRICELESS I'm so glad I'm able to call my family in the Netherlands every weekend! I'm staying in touch with parents, siblings and nieces and nephews.

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Number 67 : APR 2nd, 2010 : Dale

Recommended: Yes

VYL is the best VOIP service on the planet. Faced with a move where my long time phone number exchange was not available, VYL made it my primary number, provided a second number free of charge and did it all in just a few days. More features that any other VOIP service, able to use overseas and make calls free to US using a free SIP service on my Iphone, Customer service that answers the first time you call and is in the US, and a price that has not changed in 3 years... makes VYL absolutely the top service in the USA.

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Number 66 : APR 2nd, 2010 : Carrie

Recommended: Yes

Signed up for the service so that I could call from anywhere in the world. I have been to very small countries in Africa and call home or make other important call back home as if I were siting at home. Since day one I have tried to convince people VYL is the cheapest way to go and it is. I have talked people out of using Vonage, I have only had to contact VYL customer support 2 times in over 3 years, once when the router died, was replaced overnight mail, and when I needed to give a new card for payment. It's an American company with American support right here in the US. I can't believe people use land lines...

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Number 65 : APR 2nd, 2010 : Nancy

Recommended: Yes

It used to be the sound quality was so bad that I have been forwarded all my calls to my cell. So that defeated the purpose of having a VOIP line to begin with. Then one day I decided to get a new phone. Bingo! All problems solved. I was kicking myself for waiting that long to be able to enjoy the high quality and low cost calls (including international!)

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Number 64 : APR 2nd, 2010 : Scooter

Recommended: Yes

I have used 2 other voip providers, Vonage & Voip.com. If you are considering a different provider, DO NOT HESITATE. I got started up with VYL Media / Voip Your Life & never looked back. By Far they are the best I have used. From the first initial phone call to Allen @ VYL Media I felt like I was at home. All of the staff is friendly and sincerely want you to have a good experience. I feel like I know all of the staff on a first name basis. You can get someone on the phone usually within 1 minute if you ever have any questions or how to set anything up. I am now saving over $1200 a year, compared to my Verizon accounts. You have all of the features you will ever need & incase you forget to forward your Voip phone to your cell, just call them up on the phone & they will do it for you! I am not a sales rep for this company. I just know how frustrated I was with the other providers and how good it is now!

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Number 63 : APR 2nd, 2010 : Larry

Recommended: Yes

No fuss, no muss. 99.9999% up time. Great audio quality. Amazingly responsive & friendly customer service. The International plan is an excellent value IMHO. Did A lot of shopping and at the time there wasn't a lot of feed back but what was there was good. I hadn't heard of these guys at all before my searching so I was a bit apprehensive but it turned out to be an incredibly good choice for VOIP service. It just works.

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