ViaTalk VoIP Review and Ratings
Consumer ViaTalk Reviews at WhichVoIP.com

Reviewers Comments:

Great features for price

Reviewers Comments:

THIS IS THE LAST REVIEW YOU WILL EVER NEED! As a technology consultant...I was referred to ViaTalk by an engineer with over 30-years in Telephony. This is an ATA (analog telephone adapter) type service as such its technology that?s filled with glitches. Yes there are GREAT FEATURES, yes VERY INEXPENSIVE compared to AT&T or Verizon, and yes you get to keep your current telephone system (Panasonic, vTech ...whatever). There are things...we have learned...you can do that would make almost any ATA service worth owning. For starters one should have a solid Internet circuit. One should also have the router recommended by the provider (we use a WRT54G...one of the cheapest Linksys routers available). You should ask the provider to configure your ATA device with a static IP Address...and have them place that address in the routers DMZ (they know how to do this well). If you comply with the above WOW...life will be good and say so-long to copper forever. If your DSL is unstable and attempt to do all the right things...you will have mixed results. This company does not discriminate...and that?s a huge mistake. In my humble opinion, they likely have a marketing philosophy...say ?YES? to everyone, for every 10 customers 5 will cancel. In comparison to others they have market share but plenty bad reviews as a result. For residential use this is a great service and we now have control over our inbound/outbound calls like never before. For the past 6-months we have received ZERO solicitation calls. This is an amazing system for people with busy lives and families that need quiet space. Price is buy one...2nd year free $189 (24 mths total). As all these companies...there will be a Regulatory Recovery Fee $1.97/mth, and E911 Fee for $.48/mth. Your bottom line $10.28/mth!! ...and no usage cap! Whelp I just checked to be certain and their price changed and no more 2nd year FREE, it?s now $129/yr...do plan on roughly $13/mth

Reviewers Comments:

I have been a Viatalk customer for over 2 years. I was been a VOIP customer for 3 other service providers before moving to viatalk. Setting up the equipment is not a problem for me because of my familiarity with the equipment. There were occasions often family and friends complained about the quality of sound, but I could hear them normally. As a new customer, one time charge of $200 + taxes ~= $240 for 2 years is not a bad deal, but do charge the card about $4 every month as service charge. So net charges were up to $350... Soft phone service was free to use, but unable to use even after several tries.

Reviewers Comments:

After 1st trying Vonage and being frustrated with idiot "tech" support people, one instance being the rep telling us to plug the yellow cable into our box, we had a yellow port, not cable, we decided to give ViaTalk a try mainly due to the price. Set up was a breeze, customer service has been nothing but great and we have never had a problem with our service of any kind. I would definitely recommend ViaTalk over Vonage any day of the week and will definitely reup when our time comes.

Reviewers Comments:

There is a ton of negative about viatalk. I just want you to know I absolutely love this company and all the features. I have a regular phone (not a VOIP phone) and have not any issues. I know Comcast you have to use their phone, or they at least tell you you have to. I really love the fact you can pick any phone, we have Uniden from costco, just a regular multiple handset cordless phone and have had no issues.