The advertisement of Skype is misleading and confusing. Their customer services has never been able to provide any useful resolution when I met problems through Skype system error. The phone calls were charged incorrectly, and my refund request was never been answered.

SKYPE SUCKS big time.

Skype advertises "Unlimited calls to any phone in the US and Canada for just US$29.95 per year ? No connection fees. ? No per minute charges. " I paid my dues, used the service calling local and in Canada only and watched my account lose "skype" money/points or whatever they call them? I emailed skype several times requesting clarification on this issue receiving no response at all. As expected when my account reached "0" my phone connection was cut off. The issue I have with them is not the amount (that's a great deal), it's the extremely misleading advertising and absolutely no response from them. I rate them "Bad" for value for money because I only used the service for approx. 3 weeks before getting cut off. My opinion, DON'T BUY, they can't be trusted!

I have been using Skype almost exclusively for almost a year and you cannot beat the price. However, Skype should not be relied upon for total telephone service as 911 dialing is not available. Since there were often quality of sound and reliability issues with Skype, although I continue to use it also, about 30 days ago I added ViaTalk and signed up for their unlimited annual plan.