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Jive Communications Business VoIP Review and Ratings

JIVE COMMUNICATIONS REVIEW SUMMARY AND FILTERING OPTIONS
Total VoIP Reviews 26 Total Reviews 20
Recommended: YES 23 Total Reviews 3
Recommended: NO 3 Total Reviews 2
Average VoIP Rating (4.6) Total Reviews 1
VIEW OTHER POPULAR PROVIDERS Total Reviews 0
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Jive Communications Business VoIP Phone Service | User Submitted Reviews and Ratings

JIVE COMMUNICATIONS VOIP REVIEW 26 REVIEW DATE: OCT 17th, 2011
OVERALL RATING: (5) REVIEWER: DavidM
Sound Quality: Features:
Reliability: Value for Money:
Customer Service: Recommended: Yes
Reviewers Comments:

Just made the switch from a different Voip provider. The conversion and porting of my number was seamless. My phones were extremely difficult to deal with because of how they were set up originally. Their tech support patiently worked through my phone issues until everything was perfect. Customer service is domestic and easy to reach. Everyone I've spoken with has been very helpful. The user interface is very intuitive and provides me with the ability to have a creative dial plan that works well for my office. No more dropped/missed/bad calls. Thank you Jive!

JIVE COMMUNICATIONS VOIP REVIEW 25 REVIEW DATE: OCT 3rd, 2011
OVERALL RATING: (3.2) REVIEWER: Steven
Sound Quality: Features:
Reliability: Value for Money:
Customer Service: Recommended: No
Reviewers Comments:

I had them for a while. The sound quality is very good. However it's very hard to get somebody from the support to help you with something. Even from Accounts Receivable department. If your phone isn't the most valuable asset in your company, then Jive is for you!

JIVE COMMUNICATIONS VOIP REVIEW 24 REVIEW DATE: JUN 4th, 2011
OVERALL RATING: (5) REVIEWER: John
Sound Quality: Features:
Reliability: Value for Money:
Customer Service: Recommended: Yes
Reviewers Comments:

Having switched to JIVE over 2 years ago I can't rave enough about the ACTUAL service and the CUSTOMER SERVICE / CUSTOMER SUPPORT. SUPPORT always answers the phones (and if you know its not so urgent they let you leave a message and they get to that prompt! They keep improving the features in their latest release who knows what is next!! GO JIVE GO!

JIVE COMMUNICATIONS VOIP REVIEW 23 REVIEW DATE: JUN 2nd, 2011
OVERALL RATING: (5) REVIEWER: Ang
Sound Quality: Features:
Reliability: Value for Money:
Customer Service: Recommended: Yes
Reviewers Comments:

JIVE COMMUNICATIONS VOIP REVIEW 22 REVIEW DATE: DEC 23rd, 2010
OVERALL RATING: (4.6) REVIEWER: Perfecters ?
Sound Quality: Features:
Reliability: Value for Money:
Customer Service: Recommended: Yes
Reviewers Comments:

We've been with Jive for five weeks now as 11/16/10. The process involved porting critical numbers from our former provider. To assure zero disruption, we hard forwarded all incoming from both providers to our cell phones throughout the transition. The first deployment of Jive services was somewhat disasterous. Long story short... I asked Jive to do the whole job again from scratch, they did just that within 48 hours and EVERYTHING has been perfect ever since! We like Jive because the price is right, their system works well and they definitely mean well. Sometimes one has to know bad in order to know better. We've been there and done that with our former VoIP provider. Hence, Jive is a keeper!

 

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