The below provides a quick overview of the user submitted reviews for GlobalPhone.
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GlobalPhone Corp. (also known as Gphone) opened it's doors in Falls Church, Virginia back in 1995. Globalphone provides VoIP phone services to businesses in a few different forms, including a hosted solution, SIP trunks, and a variety of phone card services.
As with the majority of VoIP phone service offerings the Gphone hosted PBX service has most of the usual suspects when it comes to features. Some stand-outs include voicemail to email, cell phone integration, CRM integration and soft-phone capabilities. Need IP-phones also? Not a problem! Globalphone also offers a wide selection of the latest IP phones from the likes of Polycom, Cisco, and Grandstream. Email and phone support is available, with the latter providing a 12 hour window Monday through Friday and also a 9 hour window on Saturdays. Contracts are month to month with an initial 30-day money back guarantee. For a full comprehensive list of features we recommend you visit our feature compare tool page.
WhichVoIP has been receiving reviews since 2008 for Globalphone. Since then there has not been a huge volume of reviews but a steady stream of positive reviews. Overall they have achieved a very high rating and a very high recommended percentage. We recommend browsing through the reviews below and reading the additional comments from each reviewer.
...GlobalPhone's overall service, including customer service is the best that I have dealt with (in 15+ years)... we've had no outages, quality of service has been fantastic and we've had no issues with any of the hardware. Thanks for offering such a great service....
GlobalPhone reviews are listed in chronological order. Use the summary table opposite to filter on review types.
#15 : JUN 29th, 2012 : Peter
Great analysis of our needs first of all, so we got a taylor made solution, we then happened to have serious savings. Service is considered as a strong relationship and great partnership.
#14 : JUN 15th, 2012 : A. Michael
Recently opened up a US affiliate of a multi-natinational firm specializing in a secure framework for remote access usage. Price, service & support unsurpassed in the industry.
#13 : JUN 13th, 2012 : Brian
I'm not sure what happened in Chris's case. We had some issues at start-up as well, but the support team spent a lot of time getting us up and running. Now we barely notice the difference with Verizon. The one issue is that there are certain overseas phone numbers that we can't dial directly. Globalphone provided us with an 800 AT&T number that we use for those calls. Now that we're used to it, it's not a big deal.
#12 : JUN 1st, 2012 : Helen
I have been in this business for 15+ years, and have worked with a variety of hosted VOIP and traditional carriers. GlobalPhone's overall service, including customer service is the best that I have dealt with. My company (50+ employees) has been with GlobalPhone for over a year, we've had no outages, quality of service has been fantastic and we've had no issues with the any of the hardware. Keep up the good work. Thanks for offering such a great service.
#11 : JUN 6th, 2011 : Nani
#10 : SEP 7th, 2010 : Donnie
Great system and outstanding customer support!
#9 : JUN 11th, 2010 : Cynthia
We have had the VoIP service in our office for just over a year now. We have added on our Tampa & Kentucky offices with this service as well. We have alot of features available with this and it is very reliable.
#8 : JUN 7th, 2010 : JEROME
Been using the service for 5 months now and has been satisfied with service and support. Setup was a breeze and tech support was polite and very helpful. Sales was clear about the product and services that they offer. Overall, I would rate them "A" just because of the short time we've used them. Otherwise, it would have been "A+".
#7 : NOV 27th, 2009 : Wilson
I want to experience the wonders of voip. thanks
#6 : JUN 17th, 2009 : Joseph
I have been a GlobalPhone hosted VoIP customer for 3 years and it is rock solid.? It is 10X more reliable than my Comcast or Vonage home service, and the quality is perfect.? You can't beat the features for the price.? I would recommend GlobalPhone again and again.
#5 : JUN 9th, 2009 : Richard
We've been with GlobalPhone for about a year, coming from very bad experience with two other providers. GlobalPhone has been rock solid technically, and our phone system has been completely reliable.
#4 : JUN 9th, 2009 : Tez
We have been using Global Phone now for almost a year and I am a research guy so for me looked everywhere to find that Global Phone has the lowest pricing for there VoIP. The prices on the phones are undercut from what the original cost is cause they know and understand that they will make there money on loyal customers and there monthly bills. Sound quality is excellent and have over 10 phones running off our Verizon FIOS lines with no down time as of yet. I would highly recommend them to anyone and everyone to start switching providers over for any small or large business. Thanks Tez Patel Vice President Mortgage Now
#3 : JUN 9th, 2009 : Chuck
I have been a GlobalPhone client for 3 years. I actually tried a "ultra low cost" service from a competitor thinking that all companies must have the same technology. I quickly found that you get what you pay for and I won't make that mistake again. GlobalPhone's quality and support are excellent.
#2 : JUN 9th, 2009 : Mark
We run a medium size office building with over 100 users and the voice quality provided is excellent. With over 265,000 calls in the last year we are very pleased with GlobalPhone quality and customer service. GREAT JOB
#1 : OCT 27th, 2008 : Peter
We have been using the GlobalPhone VoIP phone service for 5 months now. Everything has worked very well. Setup was easy. Globalphone were available by phone and email for help and they handled the configuration side of things based on our input. Their service is a good price for what you get with no hidden costs. We are happy with this service and I would recommend to others.
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