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GlobalPhone Reviews by Business VoIP Users

GlobalPhone reviews help you get other users experiences and ratings of their business VoIP phone service. When a user submits a review to WhichVoIP they provide their rating on various aspects of their service experience (e.g. sound quality, reliability, customer service etc.) as well as provide their own comments. The summary table below can be used to filter on specific GlobalPhone review types (5 star reviews, 4 star reviews, recommended reviews, etc.).

GLOBALPHONE REVIEWS SUMMARY AND FILTERING OPTIONS
Total Number of Reviews 16 Total 5 Stars Reviews 14
Recommended: YES 15 Total 4 Stars Reviews 1
Recommended: NO 1 Total 3 Stars Reviews 0
Average VoIP Rating (4.7) Total 2 Stars Reviews 1
VIEW OTHER POPULAR PROVIDERS Total 1 Star Reviews 0
PROVIDER SITE LINK REVIEW HISTORY PLOT REVIEW COMPARE TOOL

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All Reviews Submitted by GlobalPhone Users

The GlobalPhone reviews are listed in chronological order. Use the summary table above to filter on review types.

Review 16 : Service + Savings = Win Win Posted: JUN 29th, 2012
OVERALL RATING: (5) REVIEWER: Peter
Sound Quality: Features:
Reliability: Value for Money:
Customer Service: Recommended: Yes
Reviewers Comments:

Great analysis of our needs first of all, so we got a taylor made solution, we then happened to have serious savings. Service is considered as a strong relationship and great partnership.

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Review 15 : GPhone = ?great? phone Posted: JUN 15th, 2012
OVERALL RATING: (5) REVIEWER: A. Michael
Sound Quality: Features:
Reliability: Value for Money:
Customer Service: Recommended: Yes
Reviewers Comments:

Recently opened up a US affiliate of a multi-natinational firm specializing in a secure framework for remote access usage. Price, service & support unsurpassed in the industry.

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Review 14 : Highly Recommended Posted: JUN 13th, 2012
OVERALL RATING: (5) REVIEWER: Brian
Sound Quality: Features:
Reliability: Value for Money:
Customer Service: Recommended: Yes
Reviewers Comments:

I'm not sure what happened in Chris's case. We had some issues at start-up as well, but the support team spent a lot of time getting us up and running. Now we barely notice the difference with Verizon. The one issue is that there are certain overseas phone numbers that we can't dial directly. Globalphone provided us with an 800 AT&T number that we use for those calls. Now that we're used to it, it's not a big deal.

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Review 13 : Highly Recommend GlobalPhone Posted: JUN 1st, 2012
OVERALL RATING: (5) REVIEWER: Helen
Sound Quality: Features:
Reliability: Value for Money:
Customer Service: Recommended: Yes
Reviewers Comments:

I have been in this business for 15+ years, and have worked with a variety of hosted VOIP and traditional carriers. GlobalPhone's overall service, including customer service is the best that I have dealt with. My company (50+ employees) has been with GlobalPhone for over a year, we've had no outages, quality of service has been fantastic and we've had no issues with the any of the hardware. Keep up the good work. Thanks for offering such a great service.

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Review 12 Posted: FEB 10th, 2012
OVERALL RATING: (2) REVIEWER: Chris
Sound Quality: Features:
Reliability: Value for Money:
Customer Service: Recommended: No
Reviewers Comments:

Signing up with them is probably the worst decision I ever made. The salesman promised the phones could do everything. The Techs can't get the phones to do anything. Our phones have been down days at a time. Support always seems like they have no idea what questions I am asking. Always reexplaining the problem to a new person. Worst of all my boss blames me for the problems because I chose globalphone and I can do nothing to fix the problems on their end. I will have to suck it up and tell him we have to switch providers and possibly toss the thousands we already invested.

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Review 11 Posted: JUN 6th, 2011
OVERALL RATING: (5) REVIEWER: Nani
Sound Quality: Features:
Reliability: Value for Money:
Customer Service: Recommended: Yes
Reviewers Comments:

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Review 10 Posted: SEP 7th, 2010
OVERALL RATING: (4.8) REVIEWER: Donnie
Sound Quality: Features:
Reliability: Value for Money:
Customer Service: Recommended: Yes
Reviewers Comments:

Great system and outstanding customer support!

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Review 9 Posted: JUN 11th, 2010
OVERALL RATING: (5) REVIEWER: Cynthia
Sound Quality: Features:
Reliability: Value for Money:
Customer Service: Recommended: Yes
Reviewers Comments:

We have had the VoIP service in our office for just over a year now. We have added on our Tampa & Kentucky offices with this service as well. We have alot of features available with this and it is very reliable.

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Review 8 Posted: JUN 7th, 2010
OVERALL RATING: (5) REVIEWER: JEROME
Sound Quality: Features:
Reliability: Value for Money:
Customer Service: Recommended: Yes
Reviewers Comments:

Been using the service for 5 months now and has been satisfied with service and support. Setup was a breeze and tech support was polite and very helpful. Sales was clear about the product and services that they offer. Overall, I would rate them "A" just because of the short time we've used them. Otherwise, it would have been "A+".

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Review 7 Posted: NOV 27th, 2009
OVERALL RATING: (4) REVIEWER: Wilson
Sound Quality: Features:
Reliability: Value for Money:
Customer Service: Recommended: Yes
Reviewers Comments:

I want to experience the wonders of voip. thanks

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Review 6 Posted: JUN 17th, 2009
OVERALL RATING: (4.8) REVIEWER: Joseph
Sound Quality: Features:
Reliability: Value for Money:
Customer Service: Recommended: Yes
Reviewers Comments:

I have been a GlobalPhone hosted VoIP customer for 3 years and it is rock solid.? It is 10X more reliable than my Comcast or Vonage home service, and the quality is perfect.? You can't beat the features for the price.? I would recommend GlobalPhone again and again.

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Review 5 Posted: JUN 9th, 2009
OVERALL RATING: (4.6) REVIEWER: Richard
Sound Quality: Features:
Reliability: Value for Money:
Customer Service: Recommended: Yes
Reviewers Comments:

We've been with GlobalPhone for about a year, coming from very bad experience with two other providers. GlobalPhone has been rock solid technically, and our phone system has been completely reliable.

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Review 4 Posted: JUN 9th, 2009
OVERALL RATING: (5) REVIEWER: Tez
Sound Quality: Features:
Reliability: Value for Money:
Customer Service: Recommended: Yes
Reviewers Comments:

We have been using Global Phone now for almost a year and I am a research guy so for me looked everywhere to find that Global Phone has the lowest pricing for there VoIP. The prices on the phones are undercut from what the original cost is cause they know and understand that they will make there money on loyal customers and there monthly bills. Sound quality is excellent and have over 10 phones running off our Verizon FIOS lines with no down time as of yet. I would highly recommend them to anyone and everyone to start switching providers over for any small or large business. Thanks Tez Patel Vice President Mortgage Now

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Review 3 Posted: JUN 9th, 2009
OVERALL RATING: (5) REVIEWER: Chuck
Sound Quality: Features:
Reliability: Value for Money:
Customer Service: Recommended: Yes
Reviewers Comments:

I have been a GlobalPhone client for 3 years. I actually tried a "ultra low cost" service from a competitor thinking that all companies must have the same technology. I quickly found that you get what you pay for and I won't make that mistake again. GlobalPhone's quality and support are excellent.

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Review 2 Posted: JUN 9th, 2009
OVERALL RATING: (5) REVIEWER: Mark
Sound Quality: Features:
Reliability: Value for Money:
Customer Service: Recommended: Yes
Reviewers Comments:

We run a medium size office building with over 100 users and the voice quality provided is excellent. With over 265,000 calls in the last year we are very pleased with GlobalPhone quality and customer service. GREAT JOB

Add a Comment on Review 2 (Visitor or Service Provider Comments) >>
Review 1 Posted: OCT 27th, 2008
OVERALL RATING: (4.6) REVIEWER: Peter
Sound Quality: Features:
Reliability: Value for Money:
Customer Service: Recommended: Yes
Reviewers Comments:

We have been using the GlobalPhone VoIP phone service for 5 months now. Everything has worked very well. Setup was easy. Globalphone were available by phone and email for help and they handled the configuration side of things based on our input. Their service is a good price for what you get with no hidden costs. We are happy with this service and I would recommend to others.

Add a Comment on Review 1 (Visitor or Service Provider Comments) >>

 

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