SureVoIP Reviews

SureVoIP

2

User Reviews

4.3/5

Average Rating

100%

Recommended

Total:

2

5-Star:

1

4-Star:

1

3-Star:

0

2-Star:

0

1-Star:

0

All User Reviews

SureVoIP reviews are listed in chronological order.

Took a long time to find a great provider, but so worth it!!

Overall rating (5)

Number 2 : FEB 14th, 2014 :

Recommended: Yes

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We spent about a good 3 months talking to VoIP providers with what they can offer and how we would receive the service and how we would use the service, this was very stressful as every provider we went to either wanted an insane amount of money per month or wanted to charge alot of money per feature per user per group per department per month or they did not support everything we needed or how we needed it setup, it got to such a point we were finding it hopeless to find a good provider, we had been using an 0844 number for free by Flextel to receive calls (obviously 0844 high call costs but pays us commission). However we wanted a proper office setup with a local number where we can gain call queueing, on hold music, all staff to be called at the same time (on computer, mobile, tablet, etc) and we wanted an intro sound too and not have to pay for incoming calls. SureVoIP made this an EXTREMELY easy process for us, even gave us the ability to trial it to make sure it worked in the way we wanted and expected, it works like a charm, sound could not get any clearer, works flawlessly, simply could not be any happier with this setup and service, best thing too is we have there fully hosted solution, we wasn't expecting it to be great as it was hosted, but everything is so clear, works all the time, our customers are happy as there not having to pay for an 0844 number to call us and having no problems on the line as it works through both 3G and Wifi. I will always recommend SureVoIP to others when I get the opportunity. THANK YOU SUREVOIP !!!!

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Fully managed = less hassle

Overall rating (3.6)

Number 1 : AUG 9th, 2013 :

Recommended: Yes

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Used to have our own phone system but it was old and becoming painful to support and tough to fix when things went wrong. Decided to kick it out and move to a new phone system. Had not really considered a fully managed service before but had some chat with the guys at Surevoip and liked what i was hearing. The service is very cheap but still good quality and the feature set is impressive. Best part is no headaches for me as they have to maintain all the hardware an software. Also love that I can do call conferencing and recording is handy for our business. Had some initial issues and call problems but seems to be good now.

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