VoIP Advisor Discussions

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WhichVoIP Visitor Comments

Posted by David Erickson on October 16th, 2018:

What does it take to become a VoIP provider with the ability to port numbers?

-> Response: Porting numbers is relatively straightforward and smaller providers typically will use a wholesale carrier that already has this capability. Other than that, you need a PBX and register with the FCC. You could alternatively resell an existing provider's service.

From: https://www.whichvoip.com/voip/voip_what_is_it_advanced.htm   [View All Comments from this Page]

 

Posted by Marty Alsip on October 15th, 2018:

Has anyone been able to get the vmx locator to work when calling from Avaya to a virtual extension on the elastix pbx.

From: https://www.whichvoip.com/elastix-setup-guide.htm   [View All Comments from this Page]

 

Posted by James Welch on September 28th, 2018:

We have new art digital landline service and a captioncall hearing phone. Worked fine with analog phone service but now digital service will not work with caption call. All say that it can be done but caption call and art not being helpful. Any ideas?

-> Response: Are you connecting the Caption Call phone to the Internet using the Ethernet cable? It should work unless your router is blocking the communication from the Caption Call to their agents, which would be my bet.

From: https://www.whichvoip.com/voip/voip_faq.htm   [View All Comments from this Page]

 

Posted by Bill on September 18th, 2018:

We have a Viasat/Excede satellite network using a combination modem and router, the only option we were given for connecting to the internet. We bought an Ooma box, and we have terrible voice quality. Viasat said the Ooma box is incompatible. The Voip test showed Consistency of Service at 17%. What are our options as Ooma says it should work fine, it is the Viasat", Viasat says it's the Ooma box. Help...

-> Response: We usually do not recommend VoIP over satellite due to the latencies involved. I am surprised Ooma says it should be fine. The numbers you are seeing in the test do not surprise me and certainly explain the poor voice quality.

From: https://www.whichvoip.com/voip-test.htm   [View All Comments from this Page]

 

Posted by Vishal on September 13th, 2018:

I have an MRC voip phone system in my vessel. I need to install cordless phones so that when the phone rings in the engine room I can answer using the cordless phone. I have Panasonic phones and I tried installing but the phone is not ringing in the engine room. Do I need to install any adapter?

-> Response: Yes you need a VoIP ATA adapter (Analog Telephone Adapter) that the cordless base must connect to. Normally the VoIP provider will tell you which ones are compatible with their service. An example of an adapter is the Grandstream HT801.

From: https://www.whichvoip.com/multiple-phones-voip-phone-service.htm   [View All Comments from this Page]

 

Posted by Nena on September 8th, 2018:

I've been using MagicJack for a full 6 years and now I want to renew for the 7th time but at same time I want to get Magic Jack GO. Can I use it on computer and mobile too or just a mobile? Can I send text messages with GO? I have to renew in 7 days I think - will MJGO arrive before old one expire? And thank you again... you helped me a lot for the last 6 years.

-> Response: Yes you can use it on a PC and use the app on a mobile and yes text messaging is available too but only from the mobile App. I can't answer regarding shipping time, maybe if through Amazon.

From: https://www.whichvoip.com/reviews/magicjack.php   [View All Comments from this Page]

 

Posted by Tim Golian on August 31st, 2018:

Thank you for this helpful information. I am close to deciding to go with the OBi200 and Google Voice. You mentioned E911 service through Obihai partnered with Anveo. How is this done?

-> Response: You can sign up for E911 through a provider such as Anveo and then configure it in the Obi portal to tell it you are using them. This is the best way as it will ensure the dial plan for E911 is set correctly. By the way you can usually test 911 service by calling 933 once you set up your address with the 911 provider. Note that Callcentric also does E911.

From: https://www.whichvoip.com/obihai-google-voice.htm   [View All Comments from this Page]

 

Posted by Bill on August 24th, 2018:

Can this be connected to a router without a computer?

-> Response: Yes absolutely. Basically connect the Ooma box to your router and your phone to the Ooma box and you're good to go. No computer needed.

From: https://www.whichvoip.com/voip/ooma-competitors.htm   [View All Comments from this Page]

 

Posted by Gene on August 22nd, 2018:

Is some kind of phone, either landline or cellular required to use a VOIP telephone, if so can it be associated with a cell number?

-> Response: Normally the provider will send you a small adapter that can be used with a regular analog or cordless telephone. This essentially turns a regular phone into a VoIP phone. You can usually port cellular numbers over to VoIP or simply enable call forwarding so your calls go to your cell phone, that is another option.

From: https://www.whichvoip.com/voip/canada_voip.htm   [View All Comments from this Page]

 

Posted by Kenneth on August 16th, 2018:

Can I move the Magic Jack from state to state? Will I be able to use the same phone number in different states? I'm a snow bird, so we move every six months.

-> Response: Yes no problem doing that, it is very portable, so long as you still have good Internet. A lot of snowbirds do this.

From: https://www.whichvoip.com/voip/vonage-vs-magicjack.htm   [View All Comments from this Page]

 

Posted by John Pasia on August 13th, 2018:

Hello. I did all the steps for the set-up. Initially I had 10 cents on my Google Voice account and I was able to make a couple of outbound calls. The next day when I make an outbound call it's saying "You do not have enough credit to make this call." I thought it's supposed to be free. Is there something I missed?

-> Response: Was it an International number you called? Those have costs associated with them.

From: https://www.whichvoip.com/obihai-google-voice.htm   [View All Comments from this Page]

 

Posted by Jim on August 9th, 2018:

i have a business with five phones and four other numbers only do business locally and must have fax. Would we continue using the same local numbers if we moved to VoIP.

-> Response: Yes you would keep all your phone numbers. Normally no issue porting numbers these days though there are rare corner cases but they tend to mainly be in rural area.

From: https://www.whichvoip.com/local-phone-numbers-for-business.htm   [View All Comments from this Page]

 

Posted by Jo Avery on August 7th, 2018:

Does this work with an actual fax machine?

-> Response: Internet fax is the main service supported (you should try it as it makes things easy) but I believe they also can support fax machines by using an ATA adapter. You may need to talk to them specifically about this though.

From: https://www.whichvoip.com/reviews/1voip.php   [View All Comments from this Page]

 

Posted by Jerry Griffith on July 10th, 2018:

Can I turn off the answering machine part of Google Voice and use my own answering machine?

-> Response: The only way I think you could do that would be to link a new number in Google voice so all calls go to that number, which would need to be attached to the answerphone.

From: https://www.whichvoip.com/obihai-google-voice.htm   [View All Comments from this Page]

 

Posted by Robert L George on June 23rd, 2018:

I need to find out why outgoing calls cannot be clear without breaking up.

-> Response: Sounds like it could be sip alg in your router. Did the test indicate alg was enabled?

From: https://www.whichvoip.com/voip-test.htm   [View All Comments from this Page]

 

Posted by Hengky on June 20th, 2018:

Does FusionPBX support video conferencing (more than 2-3 parties)?

-> Response: Yes it should because Freeswitch is being used under the hood and version 1.6 supports video conferencing. Freeswitch has some documentation on this using Verto, for demo purposes.

From: https://www.whichvoip.com/fusionpbx-tutorial.htm   [View All Comments from this Page]

 

Posted by Dave Roberge on June 2nd, 2018:

Good information and worked like a charm, all went well and without a hitch. I have been attempting to find information regarding the following: if you are talking on your home cordless phone that is hooked up to the OBi200 can you switch the call over, without interruption, to the computer and continue the call conversation?

-> Response: Glad to hear it.
Regarding your question, I don't think that is possible. You could try it when logged into Google voice and see if any option appears but I don't recall ever seeing such an option during the call.

From: https://www.whichvoip.com/obihai-google-voice.htm   [View All Comments from this Page]

 

Posted by Morris Woods on May 28th, 2018:

I have checked out detail on the 3 top providers. My question is about connecting to Google Fiber. I do not see any ports on the router. I have contract with Google Fiber that gives me 7 years for free. It runs my windows 10 computer and my Roku streaming stick quite well. Google Fiber no longer offers 5 kb but will honor our contract. Any suggestions appreciated.

-> Response: So are you using WiFi for the PC and Roku? Are there no Ethernet ports at all on the back of the router? That would be very unusual, what is the make and model? If there is even just one you could add a switch to get more Ethernet ports.

From: https://www.whichvoip.com/voip/voip_faq.htm   [View All Comments from this Page]

 

Posted by Mike F on May 26th, 2018:

I currently have a Google Voice phone number and am using Google Voice to make phone calls from my computer. I get my internet in my home by WiFi Hotspot only. If I buy an OBi200 will it allow me to make and receive free domestic phone calls with my wired desktop phone set, Google voice account and my WiFi internet connection at home?

-> Response: Yes that is the advantage of using Obi with Google voice, you can use a regular wired (or wireless phone) with your Google voice account. Just make sure it is the Obi2xx series as the old Obi1xx series will have issues with the latest Google voice platform.

From: https://www.whichvoip.com/obihai-google-voice.htm   [View All Comments from this Page]

 

Posted by Susie on May 25th, 2018:

I have received 381 phone calls since Jan 2018. The phone calls are from the same place regarding reducing student debt loans. My cell is registered to the Do not call registry. They always spoof their numbers.

From: https://www.whichvoip.com/10-tips-caller-id-spoofing-fight-back.htm   [View All Comments from this Page]

 

 


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