VoIP Advisor Discussions

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WhichVoIP Visitor Comments

Posted by David B. on August 15th, 2017:

I own a small doctors office and the one we have been using lately is Boxaid which has so far been amazing. All there guys are located in the US which i really like as well.

From: https://www.whichvoip.com/best-online-tech-support-services-and-companies.htm   [View All Comments from this Page]

 

Posted by Marianne Hunt on August 11th, 2017:

How does this connect to the internet? Is it easy to do or does someone have to come out to install this service and explain to me how to use it?

-> Response: Normally by connecting an Ethernet cable (usually supplied with the VoIP ATA box or IP phone) to your Internet modem. It's very straightforward providing your Internet modem is nearby.

From: https://www.whichvoip.com/usa-voip.htm   [View All Comments from this Page]

 

Posted by Jesse Hamilton on August 9th, 2017:

I need some help. My current cell phone is 14 years old and costs about $11 per month. Can you tell me a couple of things. How much does the phone cost to purchase for this set up on VoIP. Being from northern Ontario, Elliot Lake, what is the service when we are out of the town or does it only work in town? Does it work anywhere I go? What type of phone would be recommended for this? Could I use it on my motorcycle rides?

-> Response: You can get a plan for under $10/month, often less for the initial year or 2 year plans.
For your home, the provider will usually send you an ATA adapter that your analog phone plugs into - sometimes this costs $10 or so plus shipping.
For the motor bike, use your cell and get the provider's app or a third party app such as Bria (Canadian company) and use that for making and receiving calls - it works pretty well.

From: https://www.whichvoip.com/voip/canada_voip.htm   [View All Comments from this Page]

 

Posted by Ellen Williams on August 8th, 2017:

How may extensions can you have in a home and what does it hook up to?

-> Response: Most people use cordless phones as a way to get more handsets scattered around the house. The base connects to a VoIP ATA box that the provider sends you, which also connects to your Internet.

From: https://www.whichvoip.com/usa-voip.htm   [View All Comments from this Page]

 

Posted by Kent on August 7th, 2017:

I'm trying to find an ATA to run an auto dialer for temperature sensor alarms. I'm on a VOIP PBX system at the location required. would prefer the ATA to set up as an H.323 endpoint.

-> Response: Any particular reason you need H.323? Asking simply because very few adapters support this standard these days. Audiocodes may have some that still support it but Grandstream and the likes no longer seem to support it.
Also, you may be better looking at some Internet of Things (IoT) type modules for this type of project i.e. one that is purely connected to the Internet and allows you to write a small program to send temperature sensor info to the Ethernet interface. Just a thought.

From: https://www.whichvoip.com/phone-adapter-comparison.htm   [View All Comments from this Page]

 

Posted by Harley Bennet on August 1st, 2017:

We have Dish satellite service with no router; we have one (1) telephone number that connects to four(4) different telephones two ( 2) of which are wireless. We also have caller ID display on our television, which is a hard wire connection.
Will this system work?

-> Response: VoIP does not work too well over satellite Internet due to the latencies involved.
I would recommend running our VoIP test on our satellite page first as it will give you some indication as to whether this has a chance of working.

From: https://www.whichvoip.com/usa-voip.htm   [View All Comments from this Page]

 

Posted by Peter Dominguez on July 27th, 2017:

My land line is used for Fax only. Can this device allow to be used for both regular phone and Fax? Will there be privacy in this device transmission? Since our on line service is not that safe for fear of hackers by third parties is their a big problem?

-> Response: Yes most providers support fax detect so you can do audio and fax over the internet and through the adapter. Alternatively try Internet fax and remove the need for a fax machine altogether.
Most providers encrypt the phone service so it is very secure.

From: https://www.whichvoip.com/voip/voip_faq.htm   [View All Comments from this Page]

 

Posted by Anthony on July 27th, 2017:

Currently using Hughes. The voice quality is OK, could be better, but the bigger problem is the delay between caller and receiver. Does your system also have the delay?

-> Response: The delay is due to the latency communicating with the satellites. Unfortunately, this will always be present when your Internet service is satellite, regardless of the VoIP company you choose.

From: https://www.whichvoip.com/usa-voip.htm   [View All Comments from this Page]

 

Posted by Jben on July 27th, 2017:

Are there any plans to extend this to the Android community as there is probably a very large user base for VoIP there.

-> Response: Hopefully we will have something for Android soon. There is now support for Linux so progress is being made.

From: https://www.whichvoip.com/voip-test-html5.htm   [View All Comments from this Page]

 

Posted by Tony on July 24th, 2017:

Can you have more than one phone ( extension) on the one voip line?

-> Response: Yes you can. For home service your best bet is to use cordless phones and connect the base into the ATA box the voip provider gives you. Typically you will be limited to one call at any given time for home service.
For businesses, usually you have multiple phones/extensions throughout the office, each with their own unique extension number for making and receiving calls simultaneously.
The limitation on the number of calls tends to be your Internet bandwidth.

From: https://www.whichvoip.com/voip/canada_voip.htm   [View All Comments from this Page]

 

Posted by Walter E Reim on July 23rd, 2017:

Will alarm residential alarm service work on any VoIP service?

-> Response: It can be problematic. I would recommend contacting your alarm provider to see if they have tested their service with VoIP providers and if so which ones.

From: https://www.whichvoip.com/home-security-systems-and-voip.htm   [View All Comments from this Page]

 

Posted by Johnny Pap on July 21st, 2017:

I spend winter time at Haiti. Can my incoming calls by redirected to my call phone over there?

-> Response: Do you have Internet in Haiti? If so you should be able to bring the adapter with you and connect to the Internet in Haiti and receive incoming calls just like you would at home (also make calls).

From: https://www.whichvoip.com/voip/canada_voip.htm   [View All Comments from this Page]

 

Posted by Kathleen Hoyoak on July 19th, 2017:

We live abroad and parked our phone January, 2016. I can't seem to find how to connect it now. Can you help?

-> Response: There is no easy way to find that unfortunately. Can you tell from credit card bills?
However, if you now want to use it, if you choose a provider and start the porting process they will move the number for you.

From: https://www.whichvoip.com/phone-number-parking-and-forwarding.htm   [View All Comments from this Page]

 

Posted by Bill Mccrae on July 19th, 2017:

Can I get free calling to phone numbers in England and France on an unlimited basis? Is north America and mexico included with the above on any of the plans. Do I keep my own home number and also my cell number?

-> Response: Most providers have the ability to make International calls but are usually either extra in terms of per minute pricing or some offer International plans that cover a certain number of minutes for International calls.
Typically the standard plans cover US and Canada only.
Yes you can keep your own number in 99% of cases. Some rural areas can be problematic for number porting but it is rare.
Your cell number is not affected.

From: https://www.whichvoip.com/voip/canada_voip.htm   [View All Comments from this Page]

 

Posted by Frank on July 18th, 2017:

What is the cost per month for Obitalk? I live out in the country and have had Magic Jack for years. Service was choppy most of the time so I have chosen not to renew. Is Obitalk any better?

-> Response: It may save you some money if you use the Obi adapter with Google voice but this assumes you can get a phone number from Google voice that works for you (few available now). However, if you had issues with MJ it may be due to your Internet in your location, in which case I'm not sure the Obi will help much to be honest. It may be worth running our VoIP test first.

From: https://www.whichvoip.com/obihai-google-voice.htm   [View All Comments from this Page]

 

Posted by Dawn on July 18th, 2017:

Can you try out voip before getting rid of regular phone service landline ? To see if it's right for us ?

-> Response: Most providers have money back guarantees. A good option is to try it out but with a new phone number first and then when happy port over any existing numbers. Could save a lot of hassle.

From: https://www.whichvoip.com/voip/speed_test/ppspeed.html   [View All Comments from this Page]

 

Posted by Barrett Short on July 16th, 2017:

I have had a Magic Jack plus for several years. Recently I have had people tell me that there is a lot of static or echo occurring. How do I fix that?

-> Response: It may be your Internet connection. See our VoIP Troubleshooting guide.

From: https://www.whichvoip.com/voip/voip_faq.htm   [View All Comments from this Page]

 

Posted by Bob Keller on July 16th, 2017:

We currently have a Connecticut phone number - plan to purchase home in South Carolina within 2 years. Can our CT number move with us to SC? Also, who do you feel has the best VOIP service overall - not focusing on cost - focusing on QOS and features.

-> Response: Yes you should have no issue moving the number (99% of the time it is fine to port the number to VoIP, exception is a few rare rural areas). You could also add a virtual number that is local to your area code in SC and then have 2 numbers i.e. local calling for friends/family in the NorthEast and one for those in SC.
To be honest, if your Internet is good, the chances are high that your VoIP service will be good regardless of the provider. We have a voip test that may be worth running in SC as then you can evaluate how good your Internet is before picking a provider. We have used most of the providers and seldom had issues but then again we have great Internet (FiOS).

From: https://www.whichvoip.com/voip/voip_faq.htm   [View All Comments from this Page]

 

Posted by Barbara Lorig on July 13th, 2017:

If I was to choose VOIPO it says that includes two lines. Can line one be in one house, and line two in another house? Can I preference a number? e.g. one phone line in MN, the other in WI.

-> Response: You could ask them but I doubt they would allow that. Normally it means they send you an adapter with connectors for 2 phones (i.e. 2 lines) so that would not allow it to be used from 2 separate homes. Worth asking though :)

From: https://www.whichvoip.com/reviews/voipo.php   [View All Comments from this Page]

 

Posted by Sandra Finlin on July 13th, 2017:

I read that Magic Jack does not have to be connected to a computer. Is this true?

-> Response: Yes that is true. The old MagicJack device had to be connected to a PC but the newer ones can be connected to a PC or used standalone.

From: https://www.whichvoip.com/reviews/magicjack.php   [View All Comments from this Page]

 

 


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