VoIP Advisor Discussions

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WhichVoIP Visitor Comments

Posted by Sello Rojo on September 21st, 2017:

What if your number is the one being used to make the calls?

-> Response: If you find out that your number is being spoofed you can inform your telecom provider and/or lodge a complaint with the FCC. The problem is that typically you will not know that someone is spoofing your caller ID. This has to be stopped at the source (the carrier level) through real-time checks during call setup.

From: https://www.whichvoip.com/10-tips-caller-id-spoofing-fight-back.htm   [View All Comments from this Page]

 

Posted by Chris Williams on September 20th, 2017:

The problem with your tips is a scammer could push a legitimate number as caller id, one of the businesses they are scamming. So you see the number from XYZ company. You own services from XYZ. you google the number it is legit. The caller says they are XYZ but they are not. There is no way for you to know because your phone only shows the caller id not the real number underneath.
So how do you fight back? Call your phone company for every incident, force them to validate the caller id number matches the actual source number. If we call for every incident then they will actually do something.
What can they do? Well if someone is going to spoof an id legitimately they should have to register that and own the number. If they dont own the number then they should not be allowed to spoof it. By enforcing registration and enforcing that telecom companies detect calls being made where these are invalid it will get resolved.
Until then fight by costing the phone companies by tying up their phone queues. Don't call tech support, call head office and as to talk to office of the president. Their time is worth more.

-> Response: Very valid points you made.
If the wholesale carriers start verifying that the caller ID going out is the same as the DID you own then that would indeed help though I can think of a couple of corner cases where it would hurt legitimate callers. This is something that has to be resolved at the carrier level since PBX software makes everything so configurable, so it is not difficult to spoof.
If you receive a call and you have some concerns that it is spoofed you can ask them for their phone number and extension and call them back.

From: https://www.whichvoip.com/10-tips-caller-id-spoofing-fight-back.htm   [View All Comments from this Page]

 

Posted by Lynnette C Walcheski on September 20th, 2017:

I am switching from satellite internet to broadband and I have a landline phone which is currently costing us an average of $50 per month. Can I switch to VOIP phone service?

-> Response: Yes you should be able to save a lot of money each month.
What I would recommend is you run our VoIP test once you have your new broadband connection up and running just to verify that VoIP will work well over your new internet connection. VoIP does not do well over satellite internet by the way.

From: https://www.whichvoip.com/usa-voip.htm   [View All Comments from this Page]

 

Posted by Jim on September 15th, 2017:

We plan to have internet at our second home. Do we need to have a phone number there? This is a seasonal (winter) home. Are there say 3 best plans for 2 homes to choose from? If you leave one area to go to the other, do you retain the local numbers upon return?

-> Response: Actually you could bring the VoIP adapter (and phone) with you when you go to your second home, that's what I would recommend as it is the most cost effective.
Regarding phone numbers you could actually add a virtual number. For example let's say you were based in Seattle and have a winter home in Palm Springs. You could have a main number that is a Seattle number and also buy a low cost number for Palm Springs for incoming calls. So then people in Seattle and people in Palm Springs can call you using either number and each gets routed to wherever your adapter and phone are.
The adapter (called an ATA - Analog Telephone Adapter) is a small device that converts an analog phone to a digital stream that goes over the Internet. VoIP providers sell them for around $20 typically.

From: https://www.whichvoip.com/usa-voip.htm   [View All Comments from this Page]

 

Posted by Jben on September 11th, 2017:

Excellent testing function, and write-up on meanings. Any chance that you have plans on making this available for Android connectivity testing?

-> Response: At this time it is not available for Android or iOS devices. There are some technical issues trying to get this running as an App on a smart phone but it is something we hope to have in the future.

From: https://www.whichvoip.com/voip-test-html5.htm   [View All Comments from this Page]

 

Posted by Uvetta Crawford on September 2nd, 2017:

Moving from city to county and requesting to keep my now 32 year phone number. I have to pay extra and it is forwarded to a new county number. With Voipo would I be allowed to use my former number or would I have to use both numbers to operate?

-> Response: If you still own that number (sounds like you do) there should be no issue so long as VoIPo can port it over, which they usually can.

From: https://www.whichvoip.com/reviews/voipo.php   [View All Comments from this Page]

 

Posted by N. M. Sleidrecht on August 24th, 2017:

I have a landline phone paying around $35.00 a month for that. I have internet. Could I get a VoIP system and still use my regular phones and number. How much would that cost approximately? Can I set it up myself?

-> Response: Yes you should be able to save a lot going to VoIP, maybe as much as $25/month saving.
On our Canada page above look at the residential providers. They can ship you an ATA that enables you to connect your current phone to the Internet. Porting your number should not be an issue either. Connecting it up is as simple as plugging the phone into the ATA and the Ethernet cable supplied from the ATA to your Internet modem and powering up the ATA device so no issues doing it yourself.

From: https://www.whichvoip.com/voip/canada_voip.htm   [View All Comments from this Page]

 

Posted by Nancey on August 21st, 2017:

Most of the voice over phone systems, seems to focus more on international calls. I really just want a phone services for free call in and out within the USA, a voice mail system, at a reasonable cost. What do you recommend?

-> Response: First of all, I am assuming you are looking for phone service for your home. If you want free calling then one option is to use Google Voice - but nothing is completely free as you will need a device to connect your existing home phone through the Internet. Check out this article.
The only downside with this is that you need some technical expertise to set this up and if anything goes wrong there is no customer support to help you.
Some providers still include a 500 calling minutes per month plan which are low cost options. ITP and 1-VOIP are providers that have these type of plans.

From: https://www.whichvoip.com/home-phone-rates.php   [View All Comments from this Page]

 

Posted by David B. on August 15th, 2017:

I own a small doctors office and the one we have been using lately is Boxaid which has so far been amazing. All there guys are located in the US which i really like as well.

From: https://www.whichvoip.com/best-online-tech-support-services-and-companies.htm   [View All Comments from this Page]

 

Posted by J. R. on August 14th, 2017:

Does this work with fiber optic internet service? I'm moving from West Virginia to Florida in about 9 months. Can VoIP move with me?

-> Response: VoIP does work over Fiber Optic Internet services (FiOS), in fact any high speed Internet service (DSL, Cable, FiOS etc.) will work and yes VoIP can move with you.

From: https://www.whichvoip.com/usa-voip.htm   [View All Comments from this Page]

 

Posted by Marianne Hunt on August 11th, 2017:

How does this connect to the internet? Is it easy to do or does someone have to come out to install this service and explain to me how to use it?

-> Response: Normally by connecting an Ethernet cable (usually supplied with the VoIP ATA box or IP phone) to your Internet modem. It's very straightforward providing your Internet modem is nearby.

From: https://www.whichvoip.com/usa-voip.htm   [View All Comments from this Page]

 

Posted by Jesse Hamilton on August 9th, 2017:

I need some help. My current cell phone is 14 years old and costs about $11 per month. Can you tell me a couple of things. How much does the phone cost to purchase for this set up on VoIP. Being from northern Ontario, Elliot Lake, what is the service when we are out of the town or does it only work in town? Does it work anywhere I go? What type of phone would be recommended for this? Could I use it on my motorcycle rides?

-> Response: You can get a plan for under $10/month, often less for the initial year or 2 year plans.
For your home, the provider will usually send you an ATA adapter that your analog phone plugs into - sometimes this costs $10 or so plus shipping.
For the motor bike, use your cell and get the provider's app or a third party app such as Bria (Canadian company) and use that for making and receiving calls - it works pretty well.

From: https://www.whichvoip.com/voip/canada_voip.htm   [View All Comments from this Page]

 

Posted by Ellen Williams on August 8th, 2017:

How may extensions can you have in a home and what does it hook up to?

-> Response: Most people use cordless phones as a way to get more handsets scattered around the house. The base connects to a VoIP ATA box that the provider sends you, which also connects to your Internet.

From: https://www.whichvoip.com/usa-voip.htm   [View All Comments from this Page]

 

Posted by Kent on August 7th, 2017:

I'm trying to find an ATA to run an auto dialer for temperature sensor alarms. I'm on a VOIP PBX system at the location required. would prefer the ATA to set up as an H.323 endpoint.

-> Response: Any particular reason you need H.323? Asking simply because very few adapters support this standard these days. Audiocodes may have some that still support it but Grandstream and the likes no longer seem to support it.
Also, you may be better looking at some Internet of Things (IoT) type modules for this type of project i.e. one that is purely connected to the Internet and allows you to write a small program to send temperature sensor info to the Ethernet interface. Just a thought.

From: https://www.whichvoip.com/phone-adapter-comparison.htm   [View All Comments from this Page]

 

Posted by Harley Bennet on August 1st, 2017:

We have Dish satellite service with no router; we have one (1) telephone number that connects to four(4) different telephones two ( 2) of which are wireless. We also have caller ID display on our television, which is a hard wire connection.
Will this system work?

-> Response: VoIP does not work too well over satellite Internet due to the latencies involved.
I would recommend running our VoIP test on our satellite page first as it will give you some indication as to whether this has a chance of working.

From: https://www.whichvoip.com/usa-voip.htm   [View All Comments from this Page]

 

Posted by Peter Dominguez on July 27th, 2017:

My land line is used for Fax only. Can this device allow to be used for both regular phone and Fax? Will there be privacy in this device transmission? Since our on line service is not that safe for fear of hackers by third parties is their a big problem?

-> Response: Yes most providers support fax detect so you can do audio and fax over the internet and through the adapter. Alternatively try Internet fax and remove the need for a fax machine altogether.
Most providers encrypt the phone service so it is very secure.

From: https://www.whichvoip.com/voip/voip_faq.htm   [View All Comments from this Page]

 

Posted by Anthony on July 27th, 2017:

Currently using Hughes. The voice quality is OK, could be better, but the bigger problem is the delay between caller and receiver. Does your system also have the delay?

-> Response: The delay is due to the latency communicating with the satellites. Unfortunately, this will always be present when your Internet service is satellite, regardless of the VoIP company you choose.

From: https://www.whichvoip.com/usa-voip.htm   [View All Comments from this Page]

 

Posted by Jben on July 27th, 2017:

Are there any plans to extend this to the Android community as there is probably a very large user base for VoIP there.

-> Response: Hopefully we will have something for Android soon. There is now support for Linux so progress is being made.

From: https://www.whichvoip.com/voip-test-html5.htm   [View All Comments from this Page]

 

Posted by Tony on July 24th, 2017:

Can you have more than one phone ( extension) on the one voip line?

-> Response: Yes you can. For home service your best bet is to use cordless phones and connect the base into the ATA box the voip provider gives you. Typically you will be limited to one call at any given time for home service.
For businesses, usually you have multiple phones/extensions throughout the office, each with their own unique extension number for making and receiving calls simultaneously.
The limitation on the number of calls tends to be your Internet bandwidth.

From: https://www.whichvoip.com/voip/canada_voip.htm   [View All Comments from this Page]

 

Posted by Walter E Reim on July 23rd, 2017:

Will alarm residential alarm service work on any VoIP service?

-> Response: It can be problematic. I would recommend contacting your alarm provider to see if they have tested their service with VoIP providers and if so which ones.

From: https://www.whichvoip.com/home-security-systems-and-voip.htm   [View All Comments from this Page]

 

 


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